BioLife Plasma Services Birmingham, AL

I went in yesterday hoping to donate. After waiting for a little bit (which I'm assuming is due to low staffing) I heard a man yelling loudly about getting a needle out of his arm. I'm not sure what the problem was, but he definitely sounded panicked. But it made me a bit uncomfortable so I ended up leaving to return next week. The employees are always so nice and helpful, they can't really help when they get in an unruly donor.

May 27th 2025 was the day I decided to stop donating at Biolife. I was a donor for a year & absolutely loved being able to do something I know would help save lives & treat patients. However, enough was enough. I booked an appointment for 7pm & was refused at the door. I walked up to the door at exactly 7pm & saw one manager looking through the door. I'm not sure what her name is but she is a heavyset white woman with dark hair and glasses. As I approached, I could see her turn her back to me from the insid

Had a good experience at the center today. Even though I wasn't able to donate, the young lady doing my physical explained everything clearly and respectfully. Tiki was especially kind, friendly, and helpful. I really appreciated her positive attitude. The staff made me feel comfortable, and I'll definitely consider coming back.

Amazing/ friendly service, and might I also add that they definitely know what they're doing. My experience so far has been very smooth and without complaints. I'm continually impressed with how streamlined they have made their donation process. From the moment you walk in the door til you sit down in one of the donation chairs. Every part of this is efficient and timely. Even when there are quite a few people ahead of you also waiting to be seated, it never takes long to be next up. Which speaks to how eff

So, I donated plasma here at BioLife on Friday. They were busy. After my plasmapheresis was complete, apparently I was forgotten about for approximately 15 minutes and no one came to check on me. There is absolutely no excuse for leaving a needle in a donor's arm 15 minutes - (or even 5 minutes) after having donated plasma. I don't care how busy or short-staffed you might be. It is your job as healthcare professionals to check on your patients, and make sure they are ok. There has to be a specific set of po

For a place where people typically go when things aren't the best financially, members of the staff seem to be quite indifferent and rude. My experience was quite unique; too long for a review here. Of the three interactions I had, only one was kind enough to try and help; even going as far as finding me in the parking lot. Bless you ma'am for trying, while your other two nurses could care less. I'm never returning, because I don't ever want to feel like garbage again.

My visits before today have been fine. Not great, but fine. You never know what attitude you're going to get from the staff you interact with, but it's never been outright unacceptable until today. The first part of the visit went as usual. The individual that stuck me had to dig around a bit to find a vein, which has happened at 3/7 visits, this being the third. So, that's something that should be addressed, in and of itself. Train and evaluate your employees properly. They are sticking needles in people's

Y'all have 2 people running the place as far as I can tell. I've been in line for 43 minutes and moved about 5 feet. If we're being paid for our time, why aren't we compensated for this ridiculous wait. Please get your shit together or we will start going somewhere else. I could have made twice this amount doordashing, so where's the motivation to come here? Be real. Nobody is coming here to help. We all come here to get paid. Here 2 days later and I've been 2nd in line for AN HOUR. There are 4 techs over

I was running late due to being dead stopped in traffic, the lady who answered the phone was so sweet and understanding and let me know the time frame I needed to be there by. I don't understand all these negative reviews and there are way more than 2 employees in here for anyone, who is curious. One answering phones and directing patients on where they should go and wait. Today is my 1st time every donating plasma so I've brought plenty of water and Gatorade to stay hydrated since my veins are very smal

So this was my first time donating. The First Lady I met at the front desk was wonderful and we made good conversation. Loved her. I sat down and waited for about 30 minutes, I was a little early to my appointment. Then I get called up to do intake information. The lady doing my intake information had long dreads to be specific, she mumbled the entire time and just looked like she hated her life. I constantly had to ask her to repeat herself because I could not hear what she was saying. It was irritating. T

Older White Lady named Maria racist she will put white people in front of you. I got there 30 mins before a white guy but we got sat at the same time but she knew I was first because it's in order in the computer.. but since she knew the white guy printed out his info 1st and tried to stick him 1st before I said something..so then she messed up my stick on purpose so my donation took longer

Most employees are friendly. Usually no one at front desk so you have to stand there waiting for someone. First time donors will feel uncomfortable with no one acknowledging them. Several employees are very nice. Two I would recommend finding a new job.

This location has been having major problems. Today we have already been here 2.5 hours and have not been hooked up yet. A couple suggestions for management if you care to make the experience better. You switched sides of the building a few months ago and to be honest things have been going south since that transition. 1. If you know workers are calling off close out open appointments and also call all your new donors and cancel those appointments. I completely understand making them a priority however yo

I was in Grand Rapids for a family event and found a Biolife nearby. I arrived in town over an hour early and talked to the lady at the front desk and was allowed to donate early. The staff there is respectful, helpful and very efficient. Total time was just over an hour. I like the way you are given a color coded card when you are processed up front and you go back to that zone and are almost immediately set up and ready to go. This system needs to be implemented widely. There were a lot of staff mem

None of them know how to answer a phone. Even picked it up to hang up. So pathetic really. Left a message earlier and never heard back, and never received my buddy bonus either. Does anyone know how to do their job? Any 5 star reviews are 100% from their own workers

The nurses and phlebs are amazing, but do not go to this location if you value your time. The past couple months, they've been so understaffed and the lines for vitals and chairs so long, I don't get hooked up until at LEAST an hour after my appointment. The worst was last week, when I didn't leave until two and a half hours later. Donating plasma is great for passive income, just make sure they're staffed.

I referred a couple friends here they get there and they need proof of address while they are renting from me I wrote out a written statement that was unacceptable for this establishment. So they suggested we go to the courthouse have her change the address on her license and we did such she goes back to donate and she gets told that that's not acceptable even though she just got told to go and switch it over and then that would be okay. Your manager needs to get your shit together don't tell us to go do a

My recent experience at Bio Life Plasma Center was truly exceptional! I completed everything swiftly in just 1:30 minutes! Before o could leave the place before 3/4 hours. It was a nightmare. While there are fewer appointments available in the app, it appears to be a more efficient system, and I believe the employees appreciate it. Big applause to everyone involved ? I'm genuinely delighted with the positive changes. Trust me, I wasn't the happiest customer before. Please maintain this excellent service!

I've been there 3 times and never got to donate, they are always making excuses. The staff is very unprofessional. They listen to very inappropriate music. The staff is always cussing. And the facility always smells like marijuana when you walk in. The wait time is always hours long. I would definitely not recommend you go to this place!!. First time I was there for 4 hours and then at the end before I could donate they said I didn't eat enough! When I had a breakfast. Second time they said I couldn't donat

The pay could be better. Each yr the payment gets lower. Some people don't have jobs and it could really help. After all we are saving loves and taking time out of our day to donate. Majority of the staff is great. However I'm cool with alot of them. They work they're butts off and the pay isn't great for them either. The payment could be better, and you could do bed bingo to better our chances of getting more money on our donations. We're giving apart of ourselves away to help someone else live.

It is crazy to have an appointment and it take you so long. My boyfriend had an appointment today and he walked in and there's 16 people in front of him. It already takes forever for this place, but why have people make appointments if when they get to their appointment you're not even ready for their appointment he's not even gonna be done with the screening I've been out here waiting for 30 minutes and they've only screamed to four people. It don't make sense. That's why I don't Go here anymore because I

I had three great experiences here, but then it all went downhill for my fourth donation. I usually use my right arm and right when the needle was put in I could tell it was not the right angle. The machine stopped and the phlebotomist who put the needle in came over and moved the needle around and started the machine again. The machine stopped again and she came over and asked try my left arm. I should?ve said no, but I thought surely both my arms won't get messed up. As soon as she took the needle out it?

I have nothing but positive feedback to give about each experience I've had at BioLife. Jacob?s energy and level of care has been outstanding from my experience and from what I've heard next to me during the donation process! Other members on the staff have had positive attitudes as well. If possible, let's reward the Staff for their excellent services and care!

I have a great experience so far till today I was up for my finger prick and the lady with the curly blonde hair that was at the desk at end was rude. Literally accused me of blowing on her smh if she calls me Next time I'll let someone else go ahead of me

My first day. My gripes are GET NEWER MACHINES. I feel like I time travel back to the downtown location. Update. Second visit was better than 1st visit. My qait wasn't going as I expected it to be from reading others. TIKI is the best awesome skills and awesome customer service.

I had to go in for a physical before I could donate. I went twice, both times the little blonde "Dr." had to get off of her phone to do her job. Then it seemed like she was making things up as she went. Being there and doing her job was the last thing on her mind. I just got up and walked out. It is sad that this is the only place around because they are pitiful.

The Homewood (Birmingham) Alabama location is very inefficient and this doesn't seem respectful to my time, and other donors? time. I have appointments every time. I wait more than an hour before being screened, another hour in line before being seated at the donation station, and frequently wait more than half hour before getting stuck. Why is it run that way?

This place is unbelievably slow. Average time is 2-3 hours. I had 4 people in front of me when I entered and still stood in line for an hour and 20 minutes. Every new donor is placed in front of the existing line. Nobody has any motivation, it's just meandering around with no concern towards the people waiting. What's the point of having an appointment system that only punishes the donor, if you're late then you have to reschedule but they take all the time they want. This is where time goes to die. There a

During my visit while preparing to donate via the vein in my left arm, Prior to the initial stick, phlebotomist did not physically check/feel for the vein they were targeting. Phlebotomist also pulled out their mobile phone while the needle was exposed and proceeded to fiddle with it for another 10-15 seconds after the solution was completely dry at the target area. Phlebotomist then swiftly and roughly inserted the needle, in my opinion, slightly blinded. Painfully I remained calm and still while praying t

Don't go here. The managers are rude. My apartment complex lost my lease, and this place won't work with me unless they get an immaginary document despite me telling them 3 times. It doesn't exist. I got so mad I just hung up. I felt very singled out and targeted.

One word!!!! SAM is the best phlebotomist in Birmingham AL located at the Homewood location you dont feel a thing very professional and well mannerd he makes this place worth coming too way to go Sam!!!!

I've went before this was my 3rd time and usually it's somewhat decent but the people taking the plasma are always very inattentive and don't bother being around which you'd think they would since they're taking something out of u with a literal needle, but this time I went was the worst experience I've ever had, apparently there was needle pressure in my arm which is a horrible pain if you've never experienced it so she then said would you like to switch arms which I did but it was even worse in the second

Light skin girl with the glasses has a terrible attitude lol. Wanted to give this a try and she just completely made me not want to do it anymore

Love the staff but the manager there, she is SUPER RUDE! Before I even started my process they don't tell everything you need to know and they are unorganized! I have needed her help multiple times and she gives you the energy that she doesn't care. I work in healthcare and a phlebotomist myself, so I see the flaws but I never used that towards them due to fact because I wanted to be treated like everyone else and because I did choose that, you can easily spot out the flaws. I will not return to BioLife, I

Slow lines.. unprofessional employees seems understaffed Also less chairs than there should be. The faster they can get people in the chair the better. People don't want to donate because it's a 2+ hour visit.

Staff is friendly and nice. All areas are clean and well maintained. The wait time has decreased since the last year. My last few visit really have been 90 minutes from start to finish. That is great.

Donated here a few times before the pandemic and once earlier this week. Everything went well, all BioLife employees were nice and professional. Donated today and had issues. My left arm was stuck improperly, IV was pulled in and out and moved around and no blood was transferred to centrifuge. Another phlebotomist came over and asked if she could stick my other arm. Seeing my hesitation and facial expression she said please and I agreed. I'm left on a machine operating at fastest speed pulling between 12 an

I had an appointment with BioLife today and Jenn was my tech and she was great! Super polite and caring.

Tae is so sweet and attentive. She cares about her patients and keeps a close eye on you. I was nervous giving for the first time and she was patient and reassuring. She's a keeper! Give her a raise! Also overall this office is run very professionally and like a well-oiled machine. Thanks.

I have donated plasma for years in different facilities and different states because I travel for work. This is by far the worst facility I have ever tried to visit. I say try because this is 3 times in one week where they have canceled ?? my appointment two of the times they didn't even try to contact me. They say it was because of staffing issues. That is horrible since two of the times they were only open from 9 till 3 because they decided to close early. This is poorly ran and poorly managed and horribl

The wait to donate seems to get progressively worse. My appointment was at 4:10 pm and I did not get in a seat to donate until around 6 pm. I didn't leave until 7 pm. I continue to feel like there are way too many appointments scheduled for what the staff can safely handle. For me, I appreciate the opportunity to do something good and get paid but it's beginning to take way too much time to donate to be worth it. 3 hours, twice a week, means I am unable to help with homework and dinner for my family. Or eve

The staff are mostly very nice. But, the process they have is way to unorganized. They are behind, then take people ahead of others who have been waiting for over an hour, and they don't seem to be on the same page when directing people where to go next. They really need someone to go in and help them run smoother. They seem to have a wonderful staff but need better processing. This review is for the Lakeshore Pkwy in Birmingham, AL

There is not enough staff to accommodate the donors in a timely manner. Your staff is not always able to take their lunch breaks much less just a normal break. It is not fair to them to be that stressed and it is not fair to the donors to be there around 3 hours just for a donation. You've lost too many good employees due to stress. I have been giving for 4 years and I think last night was my 300th donation so I've seen and heard a lot over the years. Take care of the good ones that are still there! 3/20/2

They do a great job. Just wish they would hire more staff to help the great ones that work there :)

They are the slowest bio life I've every been to , they literally always only have one person taking vitals ! Even if the line is super long , they refuse to add an additional employee to take vitals , they walk around and talk to each other & move super slow ?.. other than the process the donation goes smooth & they are good at properly sticking the needle so that's a plus , but just be prepared to spend 2-3 hours here , even if you donate often

I have mixed feelings about the center. When they're staffed properly, I enjoy going and don't usually experience any issues. But in the last 6 months I have been sent home several times due to staffing issues. I drive 45 miles round trip twice a week to donate. So it's such a waste of gas when I can't donate for something beyond my control. I would also note that my interactions with the nurses are almost always unpleasant!! They act like they hate their job, and I'm an inconvenience. Would it kill them to

I have been coming to biolife for more than 2 years and for the most part I like coming to biolife but my issue is when u have an appt there shouldn't be 20+ people in front of you. Which means at times they override the computer so then it doesn't matter how many comes in before you when I'm the one that makes my appt. Then I'm spending half my off day in here. ??

Honestly such a horrible experience. They gave me a double hematoma (hematoma on each arm) and got blood all over my clothes, etc. When asked if there was anything Biolife could do, I was told no, but they would give me something to get the blood out of my jeans. 5 minutes later I was told even that would not possible. The whole ordeal took more than 3.5 hours. I experienced a lot of pain for not that much money, and then had to go use that money to buy stuff to get blood out of my clothes.

The place is always nice and clean. Depending on the time of day you go, the wait time can be very long. It seems they don't like to jump in and help with the screening process and leave the little guy to do it hisself. I absolutely love going when Tae Tae is there, she is the best. I will also not that if your don't have a good promotion code the money is not very good, especially if you don't live close. All in all I would recommend Bio Life to others for sure.

Had all info needed and still refused me cause they couldn't verify address. Do you really think that the state of Alabama will give you a driver's license with a non valid address? Dont think so. Had mail with my name address and social security number on it from the social security office still not good enough. Do you think the social security office would send mail to a non valid address? Don't think so. If I could give 0 stars I would. Waste of time gas just to have EVERYTHING you required and still be

I went there for the first time on Friday and l had to wait to be seen. My appointment was at 1130 and didn't get seen till 1145 then I was sent home to get my marriage license to continue my identity process. Came back 20 mins later. I had to wait another 15 mins for the guy that told me to go home to get my paper. He came out then left. So another person came to see me and she got my info made me start the process over kept telling me to hold on while she went to talk to someone twice then another lady ca

Worst place ever. The women at the front were very nice but they seem to need more help. They do not honor appointments at all. And I was there for four hours before I was told that I would not be able to donate. The nurse never even gave me a physical! Wasted my time! Never going back and will not be recommending to anyone I know. If I could give zero stars I would.

Truly an awful experience. It was my first time donating plasma and i was told it would take longer for me to get a physical because there is only 2 nurses but I said an extra hour wait is okay.. so I stayed. The wait to even start my process took 35 minutes. Everytime I would complete a stage of onboarding, the wait for the next step was absolutely brutal. I finally completed all pre checks to donate except the physical in about 3 hours. And i was told waiting for a physical would be a while but I could le

The absolute worst. I had an appointment at 1:45 for a physical since it had been a long time since i last donated. I arrived 15 minutes before because I knew there was a bit of a wait and I waited 30 minutes before I even got asked my name and information. Another 30 minutes to get started on the assessment because i had to wait for someone to tell me to start. This is unacceptable. I have been here an hour and a half already and I haven't even begun to donate. This is ridiculous. Then to make matters wors

I literally was given the run around for two weeks just for them to tell me I wasn't able to donate for a year because I answered not sure on a question. What a waste of time lol.

BioLife used to be a great lucrative side hustle you could do for extra cash while also making a difference. However, over the last year they have become severely understaffed. You can easily be there for over two hours waiting to donate (this wait time doesn't even include the actual donation)! Previously, I could be in and out within an hour and a half. I was there a couple weeks ago and I waited 2 hours just to check in and do my preliminary health screening, and I still had at least 5 people in front of

Great experience super nice people they know what they're doing!

It always take 2 hours just to get in line to donate they don't have chairs while we wait it's ridiculous honestly

Lewanda and Tae have been wonderful. They are such friendly people.

This facility is run pathetically. In three trips there it has averaged over 3.5 hours to donate and leave. No staff check on you or apologize for their poor and severely inadequate procedures and ability to move donors thru quickly. I've been to volunteer events run by teenagers that are run better than this dumpster fire. If you wanna help others and make some money by doing so this isn't where you want to be, EVER. Management on site should be fired for what they allow here.

Ok, so I have been coming to the plasma center in Birmingham, AL since it opened its doors. It was really great at first as I was able to get in and out in within the 45-60 minute range. However, after returning again to donate after COVID earlier this year, I have been hugely disappointed. The friendliness of the staff has decreased greatly with the exception of one staff member named Madonna. She is always friendly and upbeat no matter what is happening. Secondly, the wait has gotten almost unbearable.

They don't adhire to appointment at all... Waited over 2 hours each visit only to be told by a nurse that 1. cause I had sniffles that she wasn't gonna pass my physical. 2. That is was to late for her to do my physical cause she had been to lunch. They need better time management & better service especially with these nurses.

Clean facility , awesome staff . Terrible logistics in scheduling . The staff was so overworked tonight . I went in at 5:05pm and did not leave until 9:35 pm. Line was supper long and only a hand full of workers . Why would you give that many appointments in that Limited amount of time frame? Setting an appointment means nothing .The staff was so over worked I felt sorry for them . In my honest opinion I think there should not be any ?new ? donors /physicals after 5pm . Encourage those type of appointments

I gave the information they needed, was checked by several employees, including having them look at my arms, had my blood pressure tested, had my finger pricked and my blood tested, answered a painfully slow loading questionnaire, waited around a few times, then finally was told I would be unable to donate due to eczema on my elbows. Even after having several employees look at my arms prior, all who evidently saw no problem, and aside from the fact I am on no medications for it, it took 2 hours for them to

Had the worst experience with this super rude nurse on Friday afternoon during the memorial day holiday. Because I'm from another country, she asked me more than once if I spoke English. And yes, I do! When it was her southern accent that was impossible to understand, also, she kept insisting that someone must have helped me with the test. She had a horrible accent and was difficult to understand, and had no patience for repeating information. Then I decided to leave because I was tired of being humiliated.

The last three or four times I have been in it has been quick and easy. No standing in line for hours to get a chair. I was in and out within two hours. Place is always clean. I highly recommend this to all my friends.

The staff is fun and friendly. I'm in and out quickly. Great experience. The idea helping others, and making money is a winner for both ends in my book.

Bunch of weird people honking all the parking lot like they ain?t obvious af

I have been providing plasma to this location since it opened. 2 days prior to Thanksgiving 2022 my wife and I experienced a house fire which since then has had us displaced into a local hotel. I've left 4 voicemails to the Birmingham center and 3 emails to the ?contact us? link on the main website. To this day I've not gotten any response. I decided to make an appointment with physical in order to begin again donating and to have my pay card replaced. Once arrived I told the staff of my situation..they

I'm very impressed with this facility. The staff is very professional, efficient, and friendly. I didn't realize how good this place was until I visited a CSL plasma center. Night and day difference! Since I'm just lying there for 50 minutes or so I can observe the goings on of the employees and how they train newer people. The senior techs know their stuff. They're always busy but they never waste the donor?s time. They seem polite to each other as well as to the donors. This place seems to have good mana

Today was not a good day . I was used as a Guinea pig while someone new started today . She pricked my finger didn't do it right was squeezing the the point that I now have a big bruise on my finger then she didn't put enough blood in the tube so I had to be pricked again . And she was taking so long . She had someone standing over her watching her . Then once she sees she's not doing it right she says the next one you just watch me do it . She should?ve did that from the very beginning instead of having he

I had an appointment for 9/2/22 at 5:35pm. I get off of work at 5pm and it's more than a 30 min drive. There was very bad traffic and didn't get to the facility until around 5:45pm and I was denied service. The lady at the desk said there were no more spots available even though I had an appointment. I was never told about a ten minute grace period, until today. Every time I've went to donate, I would always spend the minimum of 30 mins waiting before donating. If this is how BioLife does business, then I

They refuse to do their jobs and let the clients just set there! Very slow and let ppl who came in after me go b4 me

I had an appointment last November but had previously donated 10+ years ago at a facility that no longer exists so they had to transfer my records- which no longer exist. After a phone call saying I should register as a new patient because of this situation, I made an appointment as a new patient. I explained the situation to 3 different people, they needed a lot of documentation-which I had. I was patient for an hour, 2 hours of waiting to try to get my physical and get everything sorted out. I understand

Some of the staff act like they don't want to be there. Lots of emotionless faces. The first staff I interacted with was rude and passive aggressive. Tho one that set me up on the machine was similar.

The employees were fairly sweet and over all a good experience and it's them. I was not told before had the my child could be in the facility. That's ok I sent her home and hour away. Only to be told that I couldn't donate bc of a allergy I don't even have anymore. Then proceeded to wait almost two hours before getting ahold of my ride. I little heads up or notice would have been greatly appreciated since I now have wasted time and money on a pointless visit. Thanks for nothing.

Slow slow slow slow.......hire more people 14 chair open 30 people in line. Really 02/15/2025..... Worst ran facility I have ever seen......

I signed up online and scheduled/rescheduled my appointment about 3 times because I was nervous about donating. Finally mustered up the courage to go in today. The facility was clean and the workers were pleasant and professional. They put my information in the computer then checked to see if I had good veins before continuing the sign up process. I only had one good vein and they said you need to have a good vein in each arm. I was bummed I was rejected, they were polite about it and said I could try

This place is by far the cleanest and friendliest. My entire experience was lovely despite having to come back three times for my first donation. They only sent me out because I was sick and they were following policy to protect others as well as myself. That's thoughtful and responsible! I'll never donate anywhere else in Birmingham. The phlebotomist was friendly and I didn't have any problems with the stick or draw. I am actually looking forward to scheduling my next visit. Oh and when the supervised chil

Was made fun of when i left. Someone i came with over heard one of your employees say that someone like me shouldnt have even tried to come in and donate. I have tattoos and piercings and my hair was dyed. So i felt very upset when i heard this. And will more than likely never come back. She was rude and in wasn't even able to donate because of one of my tattoos. Ive had great experiences there this was the first bad experience and will be the last time i come to this establishment.

Wanted to donate so I made an appointment. After waiting 45 minutes someone finally acknowledged me. Two hours later after going through physical and explaining all 14 of my tattoos. I was told I couldn't donate because my nose sounded a little stuffy........ Really? Why was my time wasted like that? That should've been discussed before I wasted 2 hours of my life there.. I will not ever go back.

My first 3 appointments were ok, though the wait is RIDICULOUSLY long due to staffing issues. 4th appointment was turned away for having a pulse over 100. Ok, understandable. This last time checked in, went through prescreening, waited and hour and a half. Always use the same arm never had a problem, however this time was denied and told ?Quality control states we can not stick through any ink. We also require there be a 1inch space of ink free skin in order to donate? I and a lot of other donors are HEAVIL

This place honestly needs to be shutdown by the relevant medical regulatory agencies. These people aren't even state certified just in house training and it shows. No one cares about their job, they just rush and hurt you due to wanting to resume their conversations. I'm glad you guys hurt me again and deferred me. You saved me from a life of medical issues due to all the hematomas you give people. Get your scheduling logistics down or do away with appointments entirely. Also the "nurses" are just people

I stopped coming because they would send me away for being there 5 minutes early and one manager in particular was rude. I couldnt be seen until 20 minutes after my appointment when I tried to go back today, months after the fact, and was at first hopeful when i saw no signs of the evil manager. But the older lady in front was fanning herself and complaining and waiting on people who came in after me while refusing to give me any of her time. She was also covered in hickeys. How is that for disgusting!

Rebecca Morris is awesome! She always takes time to greet you by your name and is so friendly, not to mention I never have any issues when she sticks me! Definitely one of my very favorites!! With quality staff like this, it makes my visits so enjoyable!!

I have to say I have been coming for now one and half years to this location and would not go anywhere else.. From the time period you walk in the door and greeted with a smile, regardless of the phone is ringing , the line at the door, people awaiting assistance. ?? All the staff are all KIND WARM HEARTED AND WORK SO HARD, always gracious very caring it's honesty when I go there my time away from corporate life SO A BIG THANK YOU TO ALL!! For your kind warm hearted nature that you give not only to mysel

Your first appointment they advertise it takes 2 hours. Try more like 3-4 hours to get to a chair. And another hour to actually donate. Maybe they should also try doing medical screenings BEFORE they do registrations/questionnaires/or vein checks to ensure you don't go through 3 hours of screening just to get to the physical and be denied or delayed due to a medical condition you can't control. But of course they want all of your contact info including social security numbers first so they can call you 3x a

Everyone I came in contact was was polite and professional. The sweet lady that stuck my arm was the best I've ever had. I was very nervous about that part and I mean it when i say I didn't even feel It. If I had anything negative to say it would be how long I was there. It was about 4 hours from start to finish but that was because i was a new donor, it won't always be that long. I highly recommend. Thanks Biolife!