BioLife Plasma Services Loveland, CO

?I can't recommend this donation center enough! Jamie and Erica are exceptional?so nice and professional, and they're always my first choice when I donate. The entire team is wonderful, and their expertise in venipuncture is evident. The center is spotless, and I always feel good about donating here, knowing I'm making a real difference for patients in need. I truly hope this review inspires others to contribute!"

I always find it amusing when the machine goes off to let the workers know I'm done and they make eye contact with me or look at the machine that's going off and then will all of a sudden think of something else that needs to be done while I wait 15-20 minutes because no one wants to unhook me but they'll see the machine going off and will do everything but get the person out. Also they pay 50 and 70 so you can't properly withdraw it all from an atm

Overall great experience, but you guys really need to hire more staff. At 8am I'm waiting over an hour after the med check. I can only imagine how stressed your employees are. Half the donor center isn't even used.

Nice place, friendly staff, very clean and talkative. It's easy to make appointments, and it's nice in general. Only reason I did 4 stars is due to one person who always messes my pokes up. I haven't seen her in a while though

I have donated 66 times. I went for number 67....and that will be the last! I got hematoma on both arms! Right from the start. This guy really messed me up. I'm very disgusted with his attitude. He acted like it was something I did! He missed my viens in both arms! Don't know his name but he has bleached yellow hair and a brown mustache. Get rid of that one!

Last 3 visits not the best 1st needle not in far enough slow flow to start. 2nd bad placement again different arm took too long. 3rd needle not in well bled and switched arms more than halfway through to finish over an hour plus what I would say short staffed long waiting time to begin. Not quite sure the appointment schedule is really working?

I had a lovely experience being out of town. The staff at this location was very organized, considerate and informative. I was told I was able to donate while traveling at this location and while I was able to do so here, it presented problems trying to donate for the second time in a week at another location in Colorado. This company allows no more than one out of state donation, not a second donation or more, to anyone travelling and curious about still donating on the go. I will have to wait until I'm ho

The first wonderful thing I observed, was everyone enjoying their job, and that in turn reflected genuine caring for the people donating. They are very patient, hard working, and always have a smile.

Normally, there is never an issue and the staff is always great and professional. However this day, I couldn't get logged in to make an appointment, due to having multiple emails associated with my account. They are my emails however, I have lost access to them a long time ago. So I'm curious who is using my information??

I really wish I could give a better review because a lot of the employees were so friendly? however I'm terrified of this place and won't go back because the phlebotomist I had shoved a needle into my arm. I am not exaggerating. I've had my plasma drawn many times before and I've never had this happen, it was my worst fear coming here. I understand the phlebotomist was most likely a novice, however I don't understand why she shoved the needle instead of taking her time. Again, I truly wish I had a better ex

I've been there twice now & had nothing but a very good experience. Staff is very nice and helpful. I was in and out as fast as can be expected. Plus I got very well compensated for my time. Thank you to all the staff.

Your staff needs to work on being friendly with the donors. Everytime I walk in here, only one staff member is even remotely friendly. I understand, I'm a big, intimating guy but that's no excuse for treating me like just another blood bag

DO NOT TRUST A SINGLE REVIEW from about 3 weeks ago and on. I will swear on a Bible that I came into this center and heard a Supervisor/Manager tell an employee to start giving out review cards to the plasma donor who they KNEW would give them good reviews, and if the plasma donor mentioned the employee?s name in the review they would get a reward. They are farming reviews because their reputation is so bad. Their real review score is 2.3-2.5 stars. Here is a REAL review from a long time plasma donor: t

I actually witnessed 2 employees yesterday in the donating room arguing about pace?? And in front of donors?! Some kid with long black hair working there honestly needs to be humbled. Think his name starts with a V. This was my 5th time donating here and my last. Actually people should go to CSL to donate. I've never been in there longer than an hour and a half. See ya biolife ??

At first i was hesitant to go in. Being a single mom out of work sometimes you do what you got to do. I have small veins and it's always caused me pain and ugly bruising after donating. Not happening at BioLife its simple and easy with there team of phlebotomist.

I had my first donation + physical and it was amazing!!! Every step in the process was so comforting and easy for me being a first time donor! Every staff member that I encountered today was truly the best, shoutout to Dale for the light conversation and information and Chad for being just an awesome nurse!!! Can't wait for my next appointment.

The staff at Loveland Biolife are truly the best!! I have been going for years and there is always a smiling face to greet you and people who truly care that your donation goes as smooth as possible. For a process that can seem cold the staff at Loveland Biolife have created a warm environment and a personable experience!

Mediocre techs made this a painful experience. The first time visit was ok with a technician who seemed knowledgeable and able to get the vein on the first try without having to move the needle multiple times. The other two times I went were more like torture sessions.

As a first time donor I was very pleased with the professionalism of the staff, the cleanliness of the facilities and the thorough explanation given to the process and procedures. Great experience and I'm glad to be a donor!

Have been here a few times when I'm in Colorado visiting family and they have the worst staff and procedures I've ever came across. I was finished getting my saline and waited for over 10 minutes to be unhooked. A bunch of racists if you ask me.

The staff is friendly and the process goes very smooth. For first time donars they took time to explain process. Overall good experience every time.

I've been donating for along time now. Been to several donating places and this one is the best. Clean, respectful and I've never had anyone ever miss my vein and my veins roll too !!!!

Everyone was very helpful and kind. Facility is nice and clean. Way better than CSL worth the drive.

I was a little anxious when I first showed up, but the staff made me feel a whole lot better. Thank you guys so much! I'll definitely be coming back soon.

Very professional and efficient. I rather drive 30 minutes then donate in my hometown. I like how BioLife treats me.

So today Tue 17dec24 the Biolife vitals area was extremely packed with donors and everytime the loveland location is packed Iget singled out as having some type of "odor" despite having a clean persona; I shower every day, clean my clothes, my home, wear deodorant (marked as 72hr) And when I asked for gas reimbursement (I live in Greeley) after explaining my unemployment situation, the first thing out of the nurse's mouth was "are you homeless too?" That's v demeaning when you have one nurse standing over

I was curious how I was going to like donating plasma. But so far I have been doing 8 donations every 6 months (or whenever the best coupons come up to use). It's a lot at first with the learning curve. But over time it gets easier to learn the routine. I genuinely enjoy all the workers they work hard and always moving. So I understand the wait times. But generally I spend 2 hours here which isn't bad. Just all I can advise is that if you feel any discomfort when in the act of donating your plasma. ?? pl

This is my 3rd time in and the girl at the desk that checked me in (I think her name is Dana) let me sit there for 30 min telling me I had to wait. I saw several people just go to the computer to do questionnaire and finally asked someone else why I have to wait. She explained I do not. So I asked Dana why she made me wait and she said the person that checked me on should have told me I didn't have to. She checked me in and Oh my gosh she is beyond rude. An apology rather than a dirty look and smart mouth w

One of the reasons I didn't sign up to donate plasma in the past was because I was afraid that the first time I went in would turn into a crazy long day having to do the physical then the donation. I have to say I was very pleased in how efficient and quickly the process moved. I was in and out in less time than expected, and felt that everyone was kind, friendly, and knowledgeable about their jobs. I entered nervous and left confident and I'm actually excited to come donate again!

Travis is really great, and so is Cris. It's always a relief when I get either of them. Sadie was exceptional with her explanation of everything. I was checked on several times by other phlebotomists. The nurse I saw for my physical was kind and thorough. The facility was clean, when I was there at 7:30am on a Saturday. I was offered snacks and water which is appreciated.

The staff are all so kind and always professional. Every time I have been in I am greeted with a friendly face and a pleasant experience. The space is always clean and welcoming. It is clear how hard everyone works to keep this location running as smoothly and efficiently as possible despite the clear need for more staff. Shout out to Erica, Tasha and Kory who have always gone above and beyond to create a personal connection and make it worth continuing to come back again and again.

Everyone was friendly and professional. I was in and out, rather quickly. Ill be back again.

Everyone was extremely helpful and courteous. Everything went super smooth and everyone every step of the way took the time and care to make sure I understood everything and was OK throughout the while process. Would definitely recommend.

The amount of plasma taken from me has went from 720 units to 870. Not sure why. It often takes well over an hour to wait to be connected to donating to being unhooked. This place of business is seriously understaffed. The ones that are there work so hard to keep up. I feel bad for them. During peak hours I might be there up to 2 hours between check-in and testing and waiting in lines and donating. I super respect the workers you have there but they need help. I love saving lives, but this process takes s

Some of the people who work here are either inexperienced or incompetent. I started going about a year ago because I needed the money. A few visits in, the person who stuck me put the needle in at a weird angle making it really uncomfortable. I brought this to their attention but, all they did was try to adjust the needle while still in my arm making it worse. I said it was fine so that they would stop messing with it and held my arm in the least uncomfortable position. Wound up with a painful bruise. Stop

Staff is always calm and nice. Thank you for all you do to help those in need. I appreciate you!! Great plasma center

The clinic always looks nice and clean, the staff have all been friendly and attentive to needs and comfort, and generally every poke feels smooth and mostly painless. If there ever is an issue, they are quick to try to correct it and always encourage reporting any discomfort so they can make more comfortable adjustments. Only advice, bring a blanket or jacket because the ending saline feels cold and you'll want the warmth!

UNTRUSTWORTHY. Biolife is chronically understaffed (Loveland, CO) hurting their employees and making us wait extremely long (some have waited 3 hours). *Shout out to the hard working and nice phlebotomists who have made me feel comfortable, you should get paid more, you're awesome. SKETCHY DEBIT CARD: The balance on my card sometimes disappears for a full day with no paper trail. Nervous it would disappear and not return, I went to withdraw it all at one of their "free" withdrawal locations. There were ton

My appointment was at 6:20. The beginning process of signing in and getting vitals/protein/weight went fast. Ken at the front is always so nice and friendly, he makes the process more enjoyable. Once I was at the donation station they were quick and efficient, got me set up and donating within no time at all and once my machine was finished they were equally prompt in getting me unplugged so I could go. It was one of my best, most efficient days yet! I'm not sure the name of the lady who did the needle but

Everyone is very kind, patient and informative with every step of the process. Nice clean facility as well.

The clinic does not run well @ all. Takes at least 2 hours to donate. Long wait times and slow take offs. Not worth the time.

I don't see the point of scheduling an appt and then still have to wait in line. Today there were 10 people in front of me even though I was on time; I just cancelled. Also, last time I was there I had to wait 20 minutes to get unhooked after I completed my donation. It should not take 2 hours if you've scheduled an appt. It's not worth the wait even though I'm still in my promo phase. I know it's for a good cause but takes up too much of my time. My last donation facility had a tiered system and once you r

Some employees are really great but there's a few that really need to listen a bit better to avoid hurting us and get some more training on inserting needles

Always a great experience. All the staff is friendly, kind, and confident in their craft. If you have never donated but want to do your research and come in Tell them my name David Ortega as your referral and they will set you up with a first class experience.

I have been donating for roughly 20 years so when I say that this is the best facility i have ever been too, I mean it. From the cleanliness to the kind and friendly staff to the efficiency of the facility as a whole, I am always comfortable and feel like I'm in good hands. Loveland BioLife for the win!

I've wasted an hour of time here on two separate occasions so they can tell me I can't donate because of stupid reasons like a 20 year old TBI. I asked why they don't put criteria like that on the website and they said it's because people won't be honest with them. Maybe they should put those things on there so people can come prepared or not waste their time. The first time I went they were not very friendly. Second time they were very friendly but not very helpful.

The staff is so kind and positive every time I go to donate! Unless you go first thing in the morning you will almost indefinitely have to wait regardless of having an appointment so make sure to schedule when you don't have to be anywhere within a few hours of your appointment. Bring a book or headphones to keep you entertained!

Racist!!! Racist!!! RACIST PEOPLE WORK HERE! Ugh I never and I mean never want to come here ever again. At first it was fine for me?but My partner (whose black) for some reason he was deferred for a month for no reason then his bonus expired. After he was able to go back. He waited for 2 hr then they had the only black lady talk to him who told him that she doesn't even work in front she works in the back. At first I was like they we just being unprofessional. BUT!! While I was donating I heard 3 lady (I do

BioLife in Loveland is hands-down a great place to earn money while saving lives. The center is very clean, well-lit, and organized. The staff is friendly and makes me feel safe and cared for. I have had all good experiences here and highly recommend BioLife. (Bring a blanket! You can get chilly during your donation.)

Great environment and the workers are great are their job felt comfortable the whole time I spent donating especially thanks to John for always makin me feel at home!

Phlebotomist Jamie's patient affect was that of indifference and she was rushed in all of her actions. It was undoubtedly the fastest stick I've ever received (but it was a good stick), however it was also one of the roughest sticks. Upon informing her of this fact on completion of donation, her attitude was one of pure apathy and she withdrew the needle with equal speed, resulting in further discomfort. I tried contacting the center multiple times to report this, yet they have not responded.

The money may look very enticing but give yourself 2 hours per donation. Short staff and long wait times. Also, I got a hematoma last donation, very painful and bruising.

Friendly staff and clean environment, although the wait times nearly make it so it is not worth your time. With a few exceptions, I have waited in line before the donation for 20 minutes, 20 minutes for the IV to be inserted, then wait after for another 20 minutes for someone to remove the line. Not sure why this happens when appointments are scheduled in advance. There usually seem to be employees standing around.

Love biolife!!! Craig is the best!! They always make me comfortable and for the most part are quick

Definitely agree the people that work here are racists, biased and prejudiced. I have a homeless friend of mine donate here and they have treated him horribly. He is special needs and homeless and the treatment he has received here has been horrendous. They want to complain about him and the way he smells then they should offer him a shower. That's on them. Terrible people. Terrible service.

I've donated at a few different places over the years and have been consistently going here for over a month now. The staff is friendly and the facility is clean. I have had no problems at all and the process makes you well aware of anything that could happen. The wait may be a while during the busier times, but the compensation is worth it. Just don't try donating in a rush and you'll be happy.

Writing this from the waiting room. Was scheduled for an 8:40 appointment/physical, no one at the desk upon arrival at 8:30. Signed in and sat down per the sign and not a single person looked at or talked to me for an hour. Incredibly unprofessional and clearly understaffed. I'm just thrilled I wasted an hour and a half of my time to sit in a freezing cold waiting room doing nothing.

Don't expect things to be done quickly. I've been jerked around for over a month and no one gives a crap. As long as they keep getting paid their employees don't do anything helpful. As someone who works in a lab, this place is a joke.

Everyone at BioLife is friendly and helpful. The phlebotomists are the best I have seen, I have never had a bad stick in 6 years. It is always a pleasure going to BioLife to donate.

Wait times have gotten much better. Staff is friendly and professional. Place is clean, I do wish screening as staff would change their gloves between each client. Other wise great

Personally I'm receiving the easiest money ever. Yeh, you wait. I've never waited over 2.5 hours start to finish. Even in the crazy times. Why these reviews act like people can just jump in and stick you with a needle is beyond me. I've never looked up and seen an employee not in go mode. If you're signed up to donate your plasma, understand these people working. They are always nice. They work past their shifts just so we, can receive free money for doing nothing but standing in line and then sitting down

Everyone that works at the Loveland location is knowledgeable, friendly, gentle and kind. They try their hardest to make all of the donors comfortable. However, the lines are ridiculous! I expect to wait. I know that is part of the process. I cannot spend 3+ hours donating. Especially when I used to be able to get in and out in an hour and a half!

The nurse I was talking with was very rude and made me so anxious with her demeanor I started to tear up. When she saw I was getting upset she still did not change her attitude. By the time I saw her, it was an hour and twenty minutes past my appointment time. I always strive to be the easiest and most pleasant customer and patient because I understand that people have tough days, but I have also has a couple really hard days lately. How she was acting was totally unacceptable. I walked out of there with te

I would've given a perfect score, as the staff was extremely proficient and friendly. The only reason I didn't give a perfect score was the was approx a half an hour wait for a bed. Which is still so, so much improved from how crazy- busy this place was a year ago!! Thank you for your attention to this matter!

Jamie, and Emily were great, friendly and comforting after a long wait in line to be processed. Definitely worked hard to disconnect people from finishing to print new labels for all the new donors in their sections. Speedy fast and fun to chat with through the nonstop chaos surrounding those cool ladies. A friendly recommended environment :)

Dorte is amazing. She really makes you feel welcome. Probably the best customer service I have ever experienced. Kindness and professionalism in the testing and donation area follow you through every department. The money is nice too.

Qualified staff, efficient processing and less wasted time. Keep up the great work!

I remember when I used to donate a long time ago it would take around an hour for a complete donation. now I have to prepare 2-3 hours just to donate! $40 is not enough money to donate. After I was done, I was sitting around for another 15 minutes to be banded up as the machine just kept beeping away. I think after one more try I'll probably be done donating for the foreseeable future.

I tried to set up an appointment for a physical by calling. After multiple attempts and no answer, I went personally for the exam. They could not see me because they were too busy. I schedule another day to come back. I got there 5 minutes after and was told they could not see me because of 5 minutes. Mind you, the lady that refused to see me was cleaning a chair. Yes, that's right, cleaning a chair. She was not helping all the people in line, long lasting line. So the deal is that we have to wait for them

Everyone is always friendly and I can count on professionalism in every visit. Working with Tasha was my first experience in the donation process and I continue to look forward to seeing her on my donation mornings. She always makes me feel comfortable and puts a smile on my face.

Really appreciate the kindness of most of the staff, especially Haven, Erica, Tasha, Cory, Ken, Rachel,Brittni, Lauren, Joleesa and Grayson! They are always pleasant to be around and willing to have a conversation! Only issue is that the times are taking longer and longer as they are challenged in keeping staff and keeping staffing numbers up so that the times to donate aren't two hours or longer at semi-peak times.

I was deferred for blood loss. I lost a lot of blood. I believe that it was because of the tech who set me up. It seemed like she was very tired or just didn't want to be there. I had to ask her to tighten up my cuff before sticking me because she just haphazardly put it on and it was falling off. My husband was also stuck by her and had issues after she set him up. He had air in his harness. I am not a phlebotomist so I am not sure but it seems like a coincidence. I understand that it is unsafe for me to d

Everyone was very nice. It was my first time donating, but the process was very easy and smooth.

The staff is always friendly and courteous. The center is newer and nicer than other plasma facilities in the area. The biggest downfall are the wait times; more often than not, even with having an appointment, expect to wait in line for an hour before getting a bed.

Been donating here for years. It's far better than any of the local competitors. Use of the app makes scheduling appointments and physicals super easy. I'm always greeted by name when I enter. The facility is clean and well-kept. It doesn't feel like a production line like other places. The Wi-Fi is great for streaming. To have a successful donation, all you need to do is be hydrated and eat healthy ( no junk food). It's easy money here.

I was going to be 10min late as I had an appointment in Denver. I tried to call the location several times with no answer. When I arrived 10 minutes late I was turned away ?because there was only one nurse?. Don't waste your time.

They're really understaffed, on Wednesday I waited 2 and half hours to get into a chair and then another 45 waiting to get stuck with a needle. Almost 4 hours later I'm heading home. Pretty frustrating, the staff is nice enough but these wait times are why I've stopped going.

HUGE WASTE OF TIME! Wish I had read the reviews prior to booking an appointment. Today would have been my very first visit to a plasma center. I had an appointment early this morning. 30 min later, I'm still seated with no idea when I would be seen. As I was seating there, I took a look at the reviews for and the one common compliant is how much time is wasted at this location. The line of people standing around to donate was ridiculous. From what I have heard, most plasmas centers are much more efficient

yes because i told the phlebotomist Tasha that at my previous donation the needle insertion was kind of painful he advised me that my scar tissue was thick and he apologized.I told Tasha about this and she took extra care when inserting the needle. I hardly felt it and was very appreciative that Tasha took the time to be extra careful and told me it's all about the "angle" they take. Anyway i really appreciate that she listened to me and will ask for Tasha anytime i go!!

The staff at the Loveland location are great. The only downfall is the company itself will steadily lower your payments until it's not worth it anymore. Once you quit going, the company will send you offers for higher and higher payments until you return. It's a stupid cycle.

The employees are wonderful as well as the service, they are knowledgable and well trained. My complaint is having to wait in line for over an hour to get a bed, this makes the process over two hours to complete. This is way too time-consuming for the compensation. There needs to be more employees to make it a faster process.

ALWAYS a massive line, 1+ hour of waiting every single time. Only chance is to be standing at the front door at open. You could go closer to closing (less people), but then the staff is very unfriendly as they just want to go home. Only do this if your desperate for money, very very very time consuming. EDIT: Yes I have reached out via email, the company did respond and I was able to explain the issues I perceived. They were very receptive and promised they would work on the issues. Update: the wait t

Normally pretty busy and they are hustling. This is the first time I have had any issues with the process and they were very attentive and quick to respond to my alert of an issue.

Really professional environment. Staff makes you feel very welcome to be there. The place is usually jam packed especially 8am or 5pm so try going outside of those peak times. They usually have some sort of bonus incentives going so look online. Great referrals program also. They are providing a life saving operation to individuals in need, and financially compensating donors for their time and effort. The procedure is not painful, though not for super squeamish people obviously. Overall, a very pleasant

Very professional place, and the people on the floor listen to me when I tell them about things like having a shallow vein or if prior experiences have me nervous! I had no issue updating my tattoo report after being absent for some time, and was able to get right back to donating. 10/10 the best donation center in the Fort Collins and Loveland area.

Most staff is amazing but it's disappointing when you have to wait for a hour just to get told you have to leave because my eyes were closed while waiting to donate. Maybe you should explain the rules before. I definitely understand that if I fell asleep with the needle in my arm then that's dangerous but I didn't even have a needle in my arm I was waiting for over 30 mins? I was really counting on the money but they don't care?I felt like I was discriminated because my color Time to go back to csl

The facility even though the men's room needs new dispensers. That's called little of my attention because of the staff and they treat me great. I put a lot of great foods in myself and enjoy good bed times on the floor. That Loveland BioLife is five star!

Excruciatingly inefficient wasting of everyone's time! They are constantly understaffed, and their scheduling is not aligned so there are always ridiculously long lines. A process that should take less than an hour almost always takes more than 2 hours. Most staff are friendly but upper management is inept for not being able to fix these issues. Unless you have a lot of reading to catch up on or want to become best friends with the person next to you in line, do not even bother. The money is not worth it wh