Biomat USA Las Vegas, NV

I've been visiting Biomat since last December and have had a wonderful experience each time. Employees at this facility are always polite, professional, and make the process seamless from the time you walk in to the time you walk out. Special shout out to Marisol, specifically - she's always warm, attentive, and makes you feel at ease each time. Her needle work is smooth like butter, as well. Much gratitude to the whole team here. Would highly recommend this center if donating is what you're seeking!

Love this place. They are always so gentle and so sweet and patient. Especially Marisol. She's so funny and makes sure that every time I am there I am smiling. Thank you so much. You are the best.

Shout-out to Marisol. Excellent help, and was my first time attending there. She's actually NORMAL ????

Marisol and Brook are wonderful! They smile and provide helpful information. I can tell they have passion for their patients and field. The entire staff seems kind and the facility is very clean, yes even the restrooms! Thank you for having such caring people at your establishment!

Marisol was the best and smoothest tech Ive ever experienced in my total of fourteen visits to your clinic she deserves the best and I'd really enjoy her as my tech every time please lol!!

Very informative staff. Most know there stuff and those who don't go and find out for you if possible. Shout out to staff Marisol and Freddie. 2 staff members that have been there for years. Both of them awesome in there field. You are in for a good experience if you decide to donate. Have a great day all

I really enjoyed the process I went through for donating plasma today. Justine was very respectful and thorough in how I asked to be stuck with the needle and Brook CMS and Brittany are just always completely so nice. Those 2 are the complete embodiment of leave your troubles at home because they are always so high spirited and never seem bothered by the life they live outside when they are at work. Nor do I ever see them let anyone get to them emotionally. I really enjoy donating at Grifols and I can't nam

Marisol is professional and informative and you can tell her staff carries that same energy this place is clean what organize and maintain from the Manager Nick as well as the other managers. I don't know anyone here, but I know plasma and this is the model cornerstone of a place you want to come give your plasma to and knowing that you'll be safe and that your time will be appreciated. Very well run and I appreciate y?all

Easy and quick process. Everyone is nice. Marisol is great. I always get nervous but she makes me feel comfortable and I never feel pain with her. Antoine is amazing too, one of the nicest person out there. Thank you Marisol and Antoine!

"I had a great experience with Marisol at Biomat! She made the process quick and easy, and her smile and laugh really helped to put me at ease. Definitely recommend her if you're feeling nervous about donating.

Very neat, very friendly and never a long wait time. Marisol is one of the most confident phlebotomist?s I've encountered on the floor. She has a wonderful hand at venipuncture. Painless stick, very light handed. Thanks Marisol for making the plasma donation process pain free and easy!! Best Biomat in Vegas.

I've been a donor since last year , everyone here is very kind and helpful. I have had lovely experiences with Marisol ,she's very knowledgeable and always makes the visit so smooth and comfortable! ??

New year resolution done Hate needles but they made it easy and nice chats. Plasmas also help make medication for people with immune deficiencies, so good deed and win win.

Marisol, Michaela, Brooke, BB are amazing employees at this location on Tropicana location!! Never had any issues with these hard working ladies but not only that, I do have bad anxiety, and all these ladies Have always made me feel safe and very trusting! Not only these ladies, but this place is very clean, never had issues With any of the machines with. I have recommended a few of my friends here and they do come to location, even if it's far from their home just like I do every time I donate! I've never

My fourth time here and all the staff is friendly and caring. My experience today was exceptionally great, Marisol made me feel comfortable she was also fast and efficient. Thank you Marisol

This location is amazing! Immaculately clean and fantastic staff. Marisol stuck me this time she was very professional and I felt nothing! 10/10 will be back again.

I've been to many of these places this is by far the best , they are organized , clean , safe and friendly! ( don't fall asleep though, You'll end up in the principal?s office! Lol) my favorite is Marisol. She is the b no bomb , she knows her shit! There is a few more I absolutely adore but I can't remember their names! Love this place!!!

This location is better than others I've been too. Clean, friendly, efficient. Marisol Is very sweet and helpful... MVP award goes to Justine. Her skill is unmatched.

By far the best employees here than other places. Always professional, smiling, and friendly. Other places have folks working for them that do not enjoy their jobs and/or do not like the people that patronage the location.

This place is the most organized I've seen. All employees are friendly and ready to help. Marisol is one of the best phlebotomists for sure!

This place is Clean. Workers are approachable, nice and to the point. Even when this place is busy, they are as fast as they can be which I greatly appreciate. Justine was the one to help me today, love the attitude keep it up !!

Very neat and clean environment. Friendly staff. Marisol is one of the most consistent phlebotomists I've seen on the floor and have had a pleasure of working with. She is always pleasant and has a wonderful hand at venipuncture. Never a painful stick, very light handed, gand always on point!! Thanks Marisol for making the plasma donation process pain free and easy!! Best Biomat in Vegas.

Marisol is a great phlebotomist! I did not feel a thing when she inserted the needle when I donated plasma. Everyone here was pleasant and it's a clean facility.

The only good thing about this place is that it's clean. The complaint process is a joke. They literally give you an 800 number to which no one answers and you get disconnected trying to leave a message. Outside of being discriminated against it's amazing the public gets fooled by false professionals . Its disappointing attempting to do a public service to help and getting turned away by a child that looks at my blood and says it looks cloudy and then to insult me by asking if I ate pizza when all I do is e

my first time being here the employees were very helpful and nice, the process was very fast. Sandra was very professional and it did not hurt when she poked me! Biomat deserves 5 stars

The donation process is quick and easy here! I came in midday for my initial donation and things proceeded much faster than anticipated! The staff is courteous and friendly and the facility is clean and orderly. I'd love to give a shoutout to Marylou & Marisol for especially wonderful service! ??

I feel so comfortable at this facility, they're clean and super efficient. Even during their busy times, they're super attentive and move fast but safely. Marisol is awesome as well!! She's precise and super gentle. I really have not had a bad experience here!!

First time donor to biomat USA, have been to other donation establishments. Staff here are very knowledgeable for any and all questions, Marisol answered anything I could think of as well never any over rush very patient and helpful to those to might be nervous as well. Amazing happy uplifted atmosphere from clientele and staff :) second donation during review amazing place if you need some extra money and supports those in need of our plasma

Everyone is great. My favorite is Marisol. She always smiling and laughing. Every time I go she is always gentle with hooking me up

Overall good customer service. I switched from CSL. I had good experience on my first day even though I didn't get to donate plasma because I got lipemic. On my second day, Marisol was my phlebotomist. She was friendly and she did a great job doing my venipuncture. This is the part that gets me a little nervous when I get venipuncture by somebody that I'm not familiar with doing the job because if they're not good, I can totally feel it and sometimes it stings. However this was not the case with Marisol. I

Great customer service and great attitudes! Very clean and fast service! Marisol is the best! Didn't even feel my vein stick ??

Always a great experience when I come in to donate. Very organized and clean facility. The staff works very efficiently and are always very nice. Especially Marisol, she is very sweet. ??

Marisol was AMAZING!! My left arm is always a problem and she got it like a pro!! Fun banter too! Definitely recommend!!!! Also, Tamika the floor boss was so sweet and communicative! Ran her floor like a champ. Best plasma location imho

This company has been the best! Marisol and Ale and the rest of the staff are always in a great mood and always get me in and out faster than any other company I've donated at. ??

Always in and out. Marisol is the best. Her personality is great and shes very knowledgeable about the donation process if you have any questions.

This place is awesome! Great staff very friendly, caring, professional and clean. Special shout out to Marisol, Latrice, Earl, Justina, and Antoine very amazing people! All the staff are though. Come check them out and donate. ???

Marisol and Kyle are the best. I have rolling veins and they are the only ones who were able to get it right. Highly recommend, they don't miss and very professional.

I have been going here for quite sometime now. I like the location and they make me feel comfortable. I would also like to bring up that Marisol makes things easy and comfortable. Thank you Marisol!

Marisol is the best she is nice reassuring and well versed on her duty?s. She made the process really easy and I recommend them on all accounts. Grifols for the win and Marisol.

Such an amazing experience all the staff here make you feel super comfortable and they are all very knowledgeable. Marisol was my poker and she was great

First time donor coming in they were very quick and the workers are very nice! Felt welcomed and also very clean inside! Marisol was great and made it painless!

Been going here for over a year and will probably never switch. The customer service is phenomenal always I'm very close with Marisol, Latrice,Justine. and BB they always make me feel comfortable and help me with any concerns I have, I've never had an issue and am in n out each time I come. Will forever vouch for this Grifols as the best donation center

Let me begin by saying Tropicana Grifols has been my home for donations for the last six months and I am sad to say I will not be donating here for much longer. The staff are immensely warm and welcoming and make every single donation a breeze. That being said, when I get on the donor floor Mikayla is usually back there, with an enormous smile because she knows, she just know I'm going to ask ?Where's my star phlebotomist?!? Where every time without fail, she finds her inner cheer gal and mid air will say

The staff there were very helpful and considerate especially Marisol she was the best. She did her job okkkk!!?!

This is a very clean and professional environment to donate plasma at. The phlebotomists and nurses there are understanding and very competent. Marisol stands out to me because of her bedside manner and very efficient and painless needle sticks.

I've been donating at this location since mid 2022. It's the cleanest and most professional donation center I've been to! Since I've been coming here they've made it so easy to come in on your donation days by allowing appointments to be made on the app, and letting us complete the express kiosk before we come in. They really get you in and out here. The staff is so friendly. MARISOL is the best! She remembers all of the donors and genuinely cares to talk to us and get to know us. I could never go donate so

Love everything about this location one thing I might add if i may is they open at 7 not 6 thanks cheers

Bruh I went there twice and the people acting like I can't donate, when I've literally been donating all my life..... this place is new and super strict, don't go here cause even with your veins showing clear as day their gonna reject you.... wouldn't recommend this plasma center to no one and plus it stinks in the lobby anyway

Marisol helped me today, my fourth donation. Awesome Phlebotomists like her are what make donating easier and keep me coming back! thanks Mari!

Marisol was the best on handling my veins lol I do have bad veins but she made it so smooth and easy process and overall the center and the people that work there are so nice very kind and professional

Makayla was amazing she made me feel comfortable and was quick with her needle and i did not feel much discomfort at all.. shout out to her.. thank you makayla for making my visit quick and comfortable..

Marisol is great! She always checks on the donors and making sure they are feeling okay during the process!

I have donated at other locations and this one definitely has the rest beat. The staff is so friendly and efficient! The amount of time you spend on the machine is half the time it takes at other locations. The location is clean and usually decorated for the upcoming holiday. Just a better experience overall!

Biomat is by far the best plasma place I've been to so far. My veins are pretty small so sometimes they are hard to get but Marisol always finds them perfectly and my machine never stops lol! 10/10

Always friendly staff. Much better expirience than the other places in town. Using the app makes process much faster. Marisol is very good at her job, making sure the needle doesnt hurt or miss. The whole team her is great.

Marisol, Britney and Mercedes they stabbed me good! Very gentle and very nice to deal with. Made me feel comfortable

Today Marisol helped me. She is very patient and gentle. She also explains everything to you as she does it! Great job Marisol!

Marisol was really nice, and honestly the best needle stick I've ever received, didn't feel a thing

I wish everyone's first experience was similar to mine. Brook took her time to explain everything to me and was kind.

Justine, Marisol and Latrice are the best....I come in a lot and these 3 are my absolute favorites. Justine is a master, I never feel a thing when she sticks you, she's incredibly good at her job. She's Fast and efficient and very kind, I love her. Marisol is my favorite, she is also very good at her job. She treats everyone like a friend which makes donating feel a little less daunting. Latrice (also great at her job) has a very calming presence, she brings a tranquil vibe that relaxes you, which is needed

Let me start by saying that the service at the front desk was a 10/10 from janell and also the fleb that stuck me marisol. I recommend everyone who hasn't been there to go. Leave them other plasma center where they are.

Marisol is the best ever. Everyone here is really hardworking and flexible. 10/10

Marisol was very professional and joyful. I enjoyed speaking with her. Wish to get her every time

Jelany is a wonderful phlebotomist. Marisol always has me laughing. Great personnel.

Marisol and Clarissa are awesome. Super friendly and eased all my concerns before during and after the donation. I initially came to help out a friend for a referral bonus and I am glad I did. Being able to help folks with my donation is a great feeling!

Marasula and all the staff we're amazing helpful and gave me all the information I could need

Great atmosphere people are friendly, Marisol has a great attitude Michayla is good at getting you in one shot Britney is a triple threat ?? seriously I've been donating for 18 years this is by far the best donation center I've been to...great pay and great atmosphere!!

Marisol is one of my favorites she's so friendly and knows what she's doing again she's awesome if you go donate here I definitely recommend you ask for her

I've been going here for almost a year and I like the place very much. Friendly staff and they make you comfortable.

Facility has very friendly and attentive employees, very clean. Felt very comfortable during my donation. Employee Marisol was very attentive and friendly. Great place to donate.

GRILFOS is a second to none plasma center. Wanted to give a shout out in particular to Janelle Banifacio, Akela Grey and Helen. They are very professional but most importantly beautiful souls who always put a smile on my face!!

Great place to donate quick and easy. The whole staff is great, especially Marisol she's amazing at her job.

I had a bad experience donating my first time which resulted me having to go to urgent care and unfortunately won't be able to come back and do my second donation. The experience was no fault to any of the staff since they evaluated me first to make sure I was good to go for my first donation. The reason for my review was for some of the staff members in the closing shift and how rude and condescending they were acting around me since my vein couldn't pump blood fast enough, they had to stay 2 hours after c

This place has the best staff and moves fast. Definitely recommend. Shout out Akiela and Marisol both hard workers. Thank you Biomat

The staff is always so nice and professional, Marisol took my donation and it was great, I will continue to donate there

All good today - quick vitals with Jelany and quick, competent stick with Marisol. In and out in an hour and everything was great!

Marisol was amazing perfect stick didn't feel a thing awesome!!

Terrible terrible staff! Go to Biolife or any other facility besides this one. Racist staff that only accommodates African Americans. Surprisingly rude staff with ignorant management. How could they hire such low class, rude people to work for a facility that is supposed to save lives? Especially during the holidays. Shame on all of you!

Marisol at the Tropicana and Jones location is very sweet, friendly, and efficient. I enjoy seeing her every time I come in.

I donate here all the time, facility is always clean , staff is always friendly . Special shoutout to mercedes,Marisol , and Justine! Those 3 make my visits with getting poked with the needle easy :). Out of all the facilities I donated to, this would be my favorite.

Very Clean and Time efficient , the staff where all nice and it's a very organized procedure :) Also Clarissa is a good sticker

Sandra was awesome sticking me. Also had great leader skills on the donor floor. Clarissa was fast while taking me off the machine. Great staff

Marisol was so wonderful she knows exactly what she's doing your in great hands like all state

I'd like to give a shot out to Marisol. She is very professional. She put the needle in and I didn't even feel. She is very good at her job

Marisol, makayla,Mercedes? The best ..I prefer to get stucked by them anyday!!great donor service too make you so welcome

Marisol is one of the nicest people in the place she make me feel like I'm at home????

Marisol is one of the best. Her attention to detail is Amazeballs

It's nice and clean. The staff is very friendly and very f you are squeamish about Needle-sticks ask for Marisol she's really good, you won't even feel it! Happy donating?.