CSL Plasma Dayton, OH

The staff are friendly!! However, the switch to the new machines are horrible! Also they reduced the number of beds in each bay. I understand they may be understaffed as well, but it is created an incredibly long wait time. Each time I come now there is no improvement.

I walked in, filled out a paper, and watched a 20 minute consent video. Then I sat there for literally another hour and 10 minutes waiting for the next step, with no communication from staff until I asked. While waiting, I downloaded the CSL app to get ahead, and learned that you don't even earn $100 a week. I also overheard one of the nurses complain about being understaffed. They also don't make appointments, like Biolife does. So I left with nothing but wasted time. I will find a way to get to Bio

Omg I have been donating here on and off since 2010 some of my favorite workers are phlebotomist Tia phlebotomist jazz CSL manager Ashley is one of the best managers I know whenever I have any problems or concerned I take him straight to her and she addressed them right there and then Fred is another one of my favorites along with netnet Vicky Carolyn the list goes on phlebotomist Christopher Savannah. Heria and taniqua is another great employee I can't forget about Mr Eli he is a great nurse these lovely p

Came in to try to donate and stood for about 15 minutes, being ignored by all staff. I tried to politely call "excuse me" back to the staff in the new donor area, wondering if they just haven't noticed me, only to receive a nasty "I'm with someone" in response. Tip for anyone reading this, Biolife pays way more and the staff is actually friendly.

It's not bad only problem I have is my pulse was off by 2 points had to sit sitting for 35 minutes because they forgot about me so of course my pulse went up more after being frustrated from sitting so long? n the older black lady throws me off something weird about her but wasted my time today

Bed bugs everywhere in here. The staff are racists, and it's nasty in the bathrooms. If the staff does anything wrong, it's automatically your fault not theirs. Oh yeah check the bottom corners in this place you'll find bedbug nests.

This location is a joke and a waste of time. Employees stand around talking about what they did last night and when asked for help will say someone will be with you as soon as possible, but can't be bothered to stop their current conversation.

I went on Monday, and had the best most pleasant check in that I've had in a long time. My check in person was baileigh. She was fast and efficient, and super nice. I've never had an issue at csl. But I highly recommend baileigh booth for check in.

DO NOT COME HERE! I've been donating at this plasma center for more than 5 years. My last donation was more than 6 months ago so I'm considered a new donor. I go in with my social security card, my lease agreement, and my drivers license that is in the paper form (since I lost the envelope with my new ID in it) but I use the paper ID for EVERYTHING and it is a federal document and doesn't expire until sept 2031. The lady who checked me in was mean from the start. She's black with very long and dramatic eyel

I had an extremely disappointing experience at this CSL location. The staff was unprofessional, with one particular employee displaying an unhelpful attitude. Additionally, they failed to respond to my inquiries in a timely manner, resulting in it being too late for me to donate. This has been, by far, the worst experience I've had at any CSL center, and I would not recommend this location to anyone.

All I want to say is that it is very ironic that the same week they started using new machines that the donors fee was decreased. Seems to me that they are making the donors pay for the new machines....just saying

I love going to the plasma center in Dayton, Ohio. The staff is very friendly and helpful and I appreciate the opportunity to get to know new people. I donate quite often. They keep their facility clean. CSL is the best thing for me to do especially when I have some time on my hands.

Very strict dress code that is not even listed on their website. This would have been my first time donating. I wore modest pajama long pants and a t-shirt and I was told I couldn't donate with pajama pants due to risk of bedbugs (since when did bedbugs choose what type of clothing they decide to jump on?). I chose not to come back and go to the Hamilton location.

The people at the first time are rude and unhelpful I went in genuinely just wanting to donate and help and said it was my first time she walked away mid talking to me she was rude and very unprofessional

Called twice to get information about donating and not a single time. Did anyone pick up the phone? I literally just had a few questions to ask your place of business. Just pick up your damn phone your.

I love the way Kimberly actually seemed like she was willing to tell the truth, no matter how brutal. I can sense that in people and she definitely seems like a person who would tell you the truth no matter what circumstance it came too. Plus, she was really helpful and actually helped me understand some values that I never did before. As a bonus, she got straight to the point. She had no hesitation in getting us done and out so we can get done in a more swift manner. Most of the staff here is very nice, a

Some of the staff were super nice but other than that I don't have much good to say :( Some kind people but had so many problems with the actual donation process. My first visit my blood flow kept stopping but it took long amounts of time for anyone to come help me. I was back there for about 1.5 hours after being told it would take 45 minutes, and it STILL wasn't done. The machine kicked off maybe 5 separate times. I had to use the restroom eventually and then got a ?deferral? placed on my account for need

They have all these employees but yet can't answer a phone , sits there at vitals and just talks to other employees instead of moving the line but most of all can't answer a phone. Been calling for 3 hrs straight and they won't answer the phone. Like if your nurses can't answer the phone maybe hire someone who can sit at the front desk and answer calls it's not hard.

Been donating for almost 3 years now everything about this place is great. and you can refer people and earn even more. money placed on card as soon as your done

The place is great. But my only problem is, I have to drive 30 minutes to get to it because they made the choice to shut the one in springfield, Ohio down. That caused a lot of inconvenience to everyone in that town, including myself. You should really reconsider opening one at a new location In Springfield. It'd help out a lot of people that had been loyal donors for years, I myself being one since 2010

Great place, all staff are always friendly and extremely helpful. There one of the busiest locations I've seen. Large volume of people donating and workers there still go the extra mile to accommodate all donors. Wish they had more like this one. Instead of 5 stars wish I could give them a 10 stars review! Also Megan the operation manager and her team at this location have a great flow of how to do stuff in my eyes. If I could I would give them bonuses on their amazing work.

I love this CSL!! The staff is kind and professional. I look forward to checking in and talking to Nan and Tierny. It's great to see them and catch up every week. They treat you like family! The donor floor has great people, Austin, Allanna, Tia, and the entire staff. They care about your safety and comfort! I wouldn't go anywhere else!!

New donors use code 12LX9CPUPI for an extra $50 after your first 5 donations! I've not had a problem here at all. Every employee is professional and respectful. For those wondering donating plasma is about the same as donating blood except you can get up and drive home as soon as you're done. No dizzy feeling or needing to eat sugar.

Center is mostly always clean. Some staff is kind and courteous. Often times you have people standing around talking instead of doing their jobs. After you've finished donating you have to raise your hand to get their attention to unhook you. Sometimes left having my arm raised 5-7. Some look at me and then turn away or walk away and I'm left waiting.the woman?s bathroom doors need fixing. They do NOT lock! Only one that does is handicapped stall. I am thanks for my donation when I'm done.

Been a donor for years It's frustrating that I have to change outfit specifically to come into this place. We'll get deferred for gender based clothing discrimination it's quite frustrating to feel like an adult being policed like a teen got forbid your back show or you wear anything other than a tee-shirt with bra and jeans to make them comfortable.

I've been donating at CSL for the past 2 1/2 years in Columbus. But the Dayton Ohio location sucks!!! It is full of nice people besides a few at the vitals check area. They straight up lie to you. My pulse was a little high the first check. They told me I could go home instead of waiting there for 15 minutes so I did. I come back later that day when my pulse is lower. Drive all the way there to find out they deferred me. And said I wasn't allowed leaving. The lady said she didn't tell me that I could leave

Almost every employee here is built out of pure attitude and condescension save a few, which is astounding given only maybe a handful can stick you properly or use a computer without needing supervisor intervention. Sense of urgency is nonexistent, even when you're bleeding all over their equipment. Go to Griffols or BioLife if you don't want to feel like some trash inconveniencing them by just being there.

I've been donating plasma for close to a decade now. Donating here for about a month. This place is as good as it gets. Patient, professional staff who all do great at their jobs from what I've seen. Shortest wait times for my preferred donation time. Every center after noon is swamped with donors. I've been to several companies in different locations across ohio and I can say that this is my favorite.

Tried calling multiple days in a row to see if they were accepting new donors and they just unplugged the phone. The first time we stayed on the line and let it ring after pressing 0 to talk to staff. After 3 minutes we were met with the disconnect beeping. Thought it was an error and called again got the disconnect beep everytime since.

The most disgusting plasma center in the city . The staff is completely rude , they keep digging the needle in your arm after you basically beg them to stop and then they berate you for it . Management is just as terrible. Everyone in the facility has the nastiest attitude. The center is completely filthy , especially the bathrooms. Do not donate here . You will have a horrible experience. Go anywhere else but here .

Every time I come the staff is extremely friendly and accommodating. They take time to make sure you are fully taken care of, and you become like family. Best representation of a clean and staffed company

Tried to donate plasma and the nurse told me that having cereal and toast isn't an acceptable meal, and tried to send me home to eat something else. I'm not sure why if you want donations that you would be this rude and unhelpful. I won't be making this mistake again

I've been donating for at least a year now and my experience has always been great. The workers all around are always nice and makes sure the poking process is smooth for. If I run into a problem, they usually respond right away to make sure I'm ok. I love CSL Dayton location.

They messed up the placement of the needle and I couldn't get my blood back. Now I can't donate again until February. $50 for the trouble. Avoid the morning shift at all cost. They don't know what they're doing. EDIT: haven't been able to donate all week because their broken scales are saying I've gained 11 pounds in 3 days. Avoid this place if you can.

I enjoy donating at CSL plasma. The staff is always friendly and professional. They keep patients moving in an out very efficiently so I have never had to wait more than 20-30mins to be seated to start my donation.

So, about 10-11 YEAR ago, when my step father, this guy my aunt was dating, and I used to go donate Plasma here, the guy dating my aunt got deferred on a PROVEN false positive. Unfortunately because they were living with my family and shared an address with my step father and I, we also got deferred. It was supposed to be a temporary thing. Cue to 2-3 years ago, after I've moved back from living in Texas and back in Ohio, I try and go back to start donating again because it was a quick and easy way to earn

They are so anal when it comes to clothes etc anything. Like they make it seem like they don't want the plasma. I'm so serious I use to donate regularly I just got tired of dealing with the staff so I barely ever come anymore. it's like are my joggers more important than the plasma

STAY AWAY FROM THIS GLORIFIED HUMAN BUTCHER SHOP! THEY GIVE 0% CARE ABOUT YOUR PAIN AND SUFFERING! THE NURSES AREN'T REAL, AND THE pseudo - PHLEBOTOMISTS ARE ENTRY LEVEL! I've donated here for twenty years on and off, and never had one single problem with this place, even on its worst day up until now. There are some decent phlebotomists that really know their stuff and I had no problem with them in the past. The place has gotten really shifty over the last few years, go anywhere but here, seriously.

The staff here is great. I'm about to hit silver tier for the year here in two donations, so I'm there a lot. I can't understand why the low rating here on Google, but the low score definitely doesn't do this place any justice. I've quite literally NEVER had a bad experiece here.. I've been donating for 5 years and have made over 5000 dollars, all while feeling good about myself knowing what I'm doing helps people. These people (the staff) are doing God's work, and I think people (mostly the negative re

I am coming from the Springfield facility and I think the Dayton one is better. Its bigger, staff are very friendly. New donors have a long process to go through that can take quite awhile. There were 3 people in front of me and only one nurse doing physicals. She was very quick and friendly. I was in and out in 3 hours. Phlebotomists we're professional and quick as well. I'll be coming to this location from now on.

By far the worst CSL, A very rude staff which is understaffed none the less that has little to no regard for the donor whatsoever. Especially when a donor expressing they are in pain and get irrate that you spoke up about, and start digging the needle into your arm and turning you into hamburger in the process and then get angry, and snippy saying they've been up since 2 am while imsisting on putting the needle in the other arm; then after you deny that ,you're the bad guy instead of a life saving donor. Be

I had went twice now and both very pleasant experiences. There was only one time when they was checking my vital that the lady just handed me a re-take form and I went and got into line to donate because I had no clue what was going on. The one who took my vitals didn't even tell me what I needed to do. And also I had a FREE PASS and it was pretty much wasted because they was hooking everyone up before me because they called us all at once. So pretty much wasted my free pass

Camryn is very nice and always does well. She stays busy and gets her job done with compassion. Never have had a horrible experience with her. Can't say that about everyone that works here, there's a ton of attitudes working and sometimes make you feel unwelcome. Good job, Camryn.

DO NOT GO TO THIS PLASMA CENTER! They are extremely under staffed. Got there and got in line at 8:00 and didn't sit down to donate till 10:00. The girl who originally stuck me messed up and the machine was beeping and on LOW. I had my hand raised hoping to be helped but was ignored until someone finally came over and changed the needle and stuck it into the other arm. I had went to bathroom while waiting in line but had to go again because it had been so long waiting in the lines to get to donation. The wor

Very clean and organized. The staff is very fun and upbeat but also quick and efficient. Ive been coming here for at least 4 years and never had a problem.

It's a great service for our community, but the wait and pay does not match up. From time you check in ,till in a bed for donation. Is getting slower and slower. 2 hour wait ,then a 35 - 45 min donations is ridiculous to expect of people.

THE Lines are way to long. Before they closed Springfield I would be in and out WITHIN an hour and a half. Now I am there 2 1/2 to 3 hours, which is Managements fault. The employees are all friendly and good at their job. They are just majorly understaffed which causes the LONG LINES.

Quite frankly, I don't understand why any complaints? I been going here off & on for two years. Staff has always treated me with dignity and respect. They have always been polite & respectful. Always courteous and understanding about my my being deaf. They all and always go above and beyond to overcome the communication issues. These are good people and I love each and every one of them! ????

Fast and friendly?. This is also one of the cleanest Plasma centers in Dayton

Update: Nov 13. I inquired with the staff about the Veterans Day t shirt. The wonderful ladies found one for me. Really makes my day when people go above and beyond. Small thing can be huge in another's eyes. I am a dedicated donor. Tawnya and Jess are wonderful ladies. I appreciate their professionalism and courtesy. They are both valuable assets to CSL plasma. Give them raises. They deserve it.

My experience was pleasant enough overall. My complaint is that they are not upfront about the time limit you have to receive new donor rewards. Obviously it saves them $ to not tell us that but it would be better in my opinion to be upfront with people. You don't know everyone's situation & we shouldn't have to share our business with strangers just to be seen as human. It's very difficult for me to leave my home & mask for over an hour in order to donate & i definitely wouldn't be doing it if i could get

I am surprised this place has 2 stars. My experience was wonderful. All the staff (nurses, phlebotomist, assistants) were extremely friendly. It was such an amazing experience. They go above and beyond to make sure you are comfortable.

I was told to come back on the weekend because they didn't have time for me after work since I'm a new donor. There are 7 of us waiting, all new donors. I have been here no less than 30 minutes waiting and no one has even acknowledged me. Or most others. Finally a woman comes out and says they aren't taking any more new donors today. They close at 3. It's 11:55. Ridiculous.

It was really friendly and smooth. I didn't have to wait to be seen at all, zero hassles, and a wonderful worker named Tawnya assisted me very well thru the process! Wonderful staff !

I have had great experiences while donating at CSL Plasma. Very friendly and fast as possible getting the process done. Kimberly was great and pleasant to talk too.

They are amazing very kind and caring. Extremely clean and they do their best to make sure you are as comfortable as possible I've never had any issues here ??

1st I just want to say that the doctors & nurses that were there were amazing and really nice and that the place was very clean. 2nd this place really doesn't deserve all the hate that it gets. Plus the wait time isn't really that long. It's only long if your a new donor which will probably only have a wait time of maybe 1-2 hours but the process ( as in doing all the set up and exams ) will probably take another hour and that's if their not busy which hey can you honestly say the wait time is any better at

My first visit was today and everyone was friendly. Everything moved Pretty quickly and the staff was informative. My only issue was some of the staff was unprofessional speaking loudly across people about getting drunk and how they were understaffed. The understaffed issue I sorta understood but other conversations made me a little uncomfortable.

Good experience in most occasions depending on who you get at each section vitals I recommend Kimberly she is always sweet and kind every time sticking process loran and Austin are great at their job the staff just like anywhere are usually a reflection of how you treat people they do with long periods on their feet so just remember how you would like to be treated again good experience process goes quick when Jess is the manager

This place has zero regard for the donor. The donor is left unsupervised and desperate when assistance is needed. The staff that collect the plasma treat you as an annoyance rather than a life saving donor. There are supposed to be one staff member per no more than 6 donors supervising the donors and the process . In not one instance is this regulation followed at CSL. I will never again subject myself to this ridiculous place.

Once again, rude customer service! Just watching the employees have a general condescending attitude towards really makes you wonder why the keep them when they clearly have good employees who do their job well and have excellent customer service skills!

Ridiculous experience. App told me I had to set an appt. Set one for 5:30 pm, showed up at 5:25. Sat in the new donor area til 5:40 before someone asked what I was there for, the continued to inform me that they don't take appointments, walk ins only, and that new donor cut offs are 2-3pm because they take FOUR hours. Wasted time getting there and back as well as the gas to get there. Why is it not listed on the site or the app that you have a cut off for new donors, and that it takes four hours to do so? R

I have no idea why the review on this location is really bad. I can say all good experience with this center. The staff are busy but they make sure to attend you on time. I am donating again because of this experience plus you get paid. It took us 3 hours for the first visit but that's just because of a long process and the reason behind that is they wanna make sure you are eligible and meet all the requirements prior to donation. They are just doing all their job and ensuring safety for the donor and ofcou

Nothing about this experience so far I have liked. The staff are rude as hell first off. Today is sunday, August 30th 2015. I came in here as a first time donor yesterday, I called at 1pm to see how busy they were, I was told to come on in there were only a couple of people here. I get here about 130, the waiting room is filled. I don't even get seen by the nurse after almost 3 hours of waiting, therefore they call me and 2 others up and give us an "express pass". Already furious I waited that long for NOTH

I've been donating for 5+ years, yes there's some philbotomists that I prefer, but overall it's a great source for a little extra $$. It's paid immediately and you can go when it's convenient to your schedule. Easy access off I75 @ SR 4 & Main St very centrally located.

It was my first time here and after reading the reviews, I have to admit I was hesitant. To my surprise, the experience was a good one. The staff here was so friendly and helpful. They walked me through every step and made sure I understood the process. The first time does take a few hours to get through everything but it does go by pretty quickly.

Noah and Eli and Stephany were great .they made me feel at ease with my first time donor experience. Noah is awesome.he was by himself and was working all booths multitasking while being very friendly and practicing safe cleaning habits.

If you go first thing in the morning you'll have the best success. They are typically more staffed, and capable of being more helpful and less frustrated by their long day. Coming in later means attitude and lots of pointless waiting because they have less staff. One nurse to cover new donors and return donors with health questions seems like a recipe for frustration for everyone involved.

Jess was very kind in answering my questions. She was professional in performing the proper steps to get me ready for donations. I am satisfied with her customer service.

I don't post very many reviews but I felt the need to share my overall experiences with this center. I have been coming to this location for a few months now and it seems like the main concern is the staffing. While a great amount of the staff have a great individual personality, professionally speaking, they are not so great. A lot of the staff here spend more time talking within themselves than acknowledging donors. If you speak with a staff individually, they are generally polite and kind, but they tend

I was there Saturday. Kinda nice but also rude. Told my first time would be 2.5 hours it took 4 hours. Because of this I passed out. They said I didn't eat or drink enough trying to blame me but it was they fault for holding me for 3.5 hours in the new patients area. I will not be returning. Not worth it. I will gose else where. I do this for a sick friend not for the money.

Been donating around 6 months now and I have had a very good experience here at Csl. The staff is very nice and friendly. I highly recommend Csl to anyone. Help save lives! Lives matter!

Staff overall professional and attentive to clients. I feel welcomed and they greet me by name. Any issues I have had where minor and addressed immediately. ***Add on** One of the staff members Sarah has lost all my confidence. My machine keep stopping today 05-05-19 She took here sweet time to attend to my alarm and even set up a machine while I was alarming. Even Fred asked what alarm is going off she acted as if it was nothing until then and turned to me and said I am coming..??She came over looked at m

I went into CSL plasma at 2:00pm , they did not even acknowledge that I was there (which was my first time) or help with the sign in process, so after sitting there 35min I finally find a lady to ask if I sign in or what should I do and she helped me. I then had to sit an additional 2hrs just waiting and watching people see the Nurse before me. Finally once it was my turn the lady at the desk tells me she is going on lunch so she goes and comes back, when she gets back she tells me it's my turn to see the n

Had my first donation done today! I loved donating and helping someone in need of plasma!! The staff helped me so much more than I could have imagined!!! Great experience and wonderful staff answered all of my questions and I thought it was going to be worse than it was, it's really not that bad of an experience to help someone in need! ????

Even one star is far too generous a rating for this establishment. First of all the costumer service is non-exisitant. Will wait 10 mins to even be helped. The first time I came to donate they told me I couldn't because I was wearing a dress. The next time I came back to donate, I waited 3 1/2 hours, only to be told nearly at the end of the screening process that I could not donate because I was nervous about donating. Who in their right mind wouldn't be anxious about being stabbed with a giant needle? If

Been coming here for years they super polite fast & efficient on getting patients in & out. Highly recommend if you're in the Dayton area.

I was told to come in...........After I had called and talked to someone. The last time, I had went to CSL was before the new building was built or had moved. I got deferred back in 2011 for something and was told it should be okay to come in because it was so long ago. I get there today, trying to help and getting a bit of help myself. I was told the deferral was some kind of permanent and couldn't be lifted. Thanks for wasting my time, gas, and energy, for something that happened so long ago! SMDH

Are you looking to waste your time? Look no further, this place will have you go through their lines twice just so you can denied for having a bruise they created on the last visit. It's always something that make you have to revisit I actually went back and spent 1 hour waiting for a Nurse to confirm my bruise was gone, she didn't update the system and it took another hour to be seen again. I ended up not having enough time to donate plasma. This place is worste than any DMV I've been to. Called corpor

I want to say that my experience was pleasant with the person who worked with me, even though I was not able to donate due to my veins being to small. However, my husband was not treated well. He presented a cable bill as proof of address, and was told that wasn't good enough. Then he presented an old medical bill which had proof of address. She proceeded to make him open the bill (not necessary to prove address) He explained and even showed the worker through his My Chart that he was seen for a COVID scree

Clean and professional. They made the onboarding process very easy. Everyone is nice. Never going back to the Hamilton location.

Went in for the first time today and I had expectations of this taking some time. But I didn't expect a 4+ hour wait time which I was told. Technically, I'm still waiting to complete nd just by observing what I'm seeing. It looks like this location is very understaffed just by the volume of people. The staff seem very friendly and knowledge despite looking visually irritated. I hope this goes well.

Tawnya is Super friendly and very professional ?? All staff is Amazing. I've had all my questions answered promptly. ????????????????????????

These employees don't know how to do their jobs, period. I have only heard excuses since I've been here. Train the staff you have to AT LEAST know how to do their jobs!! Then if they weren't soo frustrated all the time they wouldn't b so rude.

they wouldn't let me donate because I had a Band-Aid on my finger that I couldn't take off from cutting my finger the slightest bit open on Christmas. Also made me take my hoodie completely off when my arms were clearly showing which made me uncomfortable.. the blonde lady who was doing my booth was incompetent.and they deferred me for 2 months bc i wouldn't take the bandaid off my finger

The staff are amazing, they treat me like family everytime I come in, weather I'm the last person for the evening or the first in the morning

I have been donating for over 5 years here now. Best to be there at open so u can get in and out quickly. Since springfield closed the waits have about doubled

Great, friendly & welcoming staff from the screeners, phlebotomists, nurses, assistant manager & center manager! Awesome teamwork! Makes you want to donate everyday if possible! Keep up the great work! Kudus! ????