CSL Plasma Hidalgo, TX

Reviews Summary

Most reviews praise the friendly staff, efficient service, and positive donation experience, with many highlighting excellent treatment. However, several complaints mention long wait times, slow or rude staff, poor phone responsiveness, and equipment issues. Mixed feedback notes inconsistent service speed and occasional disorganization, particularly during peak hours. A few mention concerns about secondhand smoke or unclear appointment processes. While many rate the center highly, recurring frustrations center on delays and communication problems.

About This Listing

Ages 18-69

You have to make an appointment first, by phone or possibly on their website. First time donors are required to pass examinations.

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)

Weigh at least 110 pounds (requirements may vary slightly)

In general good health, as determined by a health screening

No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)

Provide a valid government-issued photo ID

Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness

Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)

Proof of Social Security Number (e.g., Social Security card or tax document)

Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating

Eat a balanced, iron-rich meal within a few hours of your visit

Avoid alcohol for at least 24 hours prior

Refrain from smoking 2–3 hours before your appointment

Avoid intense exercise for at least an hour before donating

Get adequate sleep the night before

Bring a list of any medications you’re currently taking

Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process

Repeat donations typically take 45–90 minutes

You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)

Some centers may offer a refer-a-friend program with incentives

Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-69

You have to make an appointment first, by phone or possibly on their website. First time donors are required to pass examinations.

Contact Information

Address

1121 S Bridge St

Hidalgo, Texas 78557

Phone

956-225-0143

Visit Website Call Now Get Directions

Customer Reviews

I feel like with the brand new machines that take about 30 minutes for the whole donation really makes me wanna come back also staff is really nice!!

Don't go there! Equipment always breaking and the pay sucks there. Some of the staff is nice but overall two thumbs down. Don't support them at better off at biomat in mcallen or something

The operator does not answer the phone, it would save us alot of time and gas money if the operator would at list answer the phone, so we're not turn away once we show up to the plasma for whatever reason.

THIS IS NOT THE PROPER UBICATION up date GOOGLE !

(Translated by Google) It is a shame that if they know that most people work all week and when they can donate it is on the weekend, they only have 2 people to serve and one spends more time holding the file than what is in the machine to donate and it has to take more than 2 hours to be able to donate, that without counting the line at the Hidalgo Bridge, it is getting worse and worse (Original) Es una pena que si saben que la mayor?a de la gente trabaja toda la semana y cuando puede donar es el fin de se

(Translated by Google) Good service but very slow. They leave you logged in for a while after you finish donating. To start, it also takes 30-45 minutes. They start talking amongst themselves and don't provide consistent service. (Original) Buen servicio pero muy lento, te dejan un rato ah? conectado despu?s de terminar de donar. Para empezar tambi?n se tardan 30-45 minutos se ponen hablar entre ellos y no brindan la atenci?n pareja

(Translated by Google) Very kind! (Original) Muy amables!

(Translated by Google) Terrible, closing time arrives and they don't want to serve you (Original) P?simo llega la hora de cerrar y no te quieren atender

(Translated by Google) Terrible attention from those in charge of taking vital signs (Original) P?sima atenci?n de los encargados de toma de signos vitales

(Translated by Google) Excellent service, very good, all (Original) Excelente servicio muy bien todos y todas

(Translated by Google) Excellent treatment (Original) Trato excelente

(Translated by Google) Good service, but they don't control the smoke outside, and when you arrive or leave, you breathe a lot of secondhand smoke, which they recommend against. (Original) Buena atencion pero no controlan que afuera funan y al llegar o irse uno respira bastante humo indirecto y es algo que recomiendan no hacer.

(Translated by Google) Good Place to donate Plasma. Very good service from reception to the end of the experience. (Original) Buen Lugar para donar Plasma. Muy buena atenci?n desde recepci?n hasta el final de la experiencia.

(Translated by Google) What time will they be open tomorrow? Does anyone know? (Original) A k hora estar?n abiertos ma?ana alguien sabe

(Translated by Google) How do I go about making an appointment? I call the number and they don't answer. (Original) Como le ago para sacar cita ablo al num y no contestan

(Translated by Google) Excellent attention. Everyone very attentive! (Original) Excelente atenci?n. Muy atentos todos y todas!

(Translated by Google) They answer the phone super rude, as soon as I can I will upload videos of how they answer! ??????? (Original) Contestan por tel?fono s?per groseras, en cuanto pueda subir? videos de c?mo contestan! ???????

(Translated by Google) If you don't have the wings to donate plasma to save lives, you're eager, and you get a little extra money (Original) Si no le ten?s alas a donar plasma para salvar vidas est? con ganas ,a parte te llevas un dinerito extra

(Translated by Google) Long lines and the people at the vitals check point are very slow. (Original) Mucha fila y las personas del vitals check point son muy lentas .

(Translated by Google) I want to make an appointment, I'm a new donor, can someone help me? (Original) Quiero sacar una cita,soy donante nuevo,alguien me ayude

(Translated by Google) Excellent service, and very fast, plus very efficient staff. (Original) Excelente atenci?n, y muy r?pido, adem?s su personal muy eficiente.

(Translated by Google) AT CSL THEY ARE VERY FRIENDLY THEY TREAT US VERY WELL (Original) EN CSL SON MUY AMABLES NOS TRATAN MUY BIEN

(Translated by Google) Good deal (Original) Buen trato

(Translated by Google) Good service (Original) Buen servicio

(Translated by Google) Very good (Original) Muy bien

(Translated by Google) Kids under 18 can donate (Original) Puden donar chavos menores de 18

(Translated by Google) Very kind (Original) Muy amables

(Translated by Google) Excellent (Original) Excelente

(Translated by Google) NOTHING!!! (Original) NADA!!!

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.