CSL Plasma Lubbock, TX
Reviews Summary
About This Listing
Who Can Donate?
*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*
First-Time Donors
First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.
Common Reasons for Deferral:
*Note: Deferral policies vary by center. Confirm with your local facility.*
What to Bring
*Note: Documentation requirements may differ by center.*
Preparing for Your Donation
*Note: Preparation guidelines may vary by center.*
How to Get Started
Other Helpful Info
*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*
Features
Contact Information
Address
4841 50th St
Lubbock, Texas 79414
Phone
806-715-3065Customer Reviews
Kendal Thompson is an amazing worker, always has a smile on her face and greets you with a warm welcome. Not only is she an amazing worker but she has been a n an amazing listener when I needed to vent... I tragically lost my 2 children and She took the time to listen and gave me those comforting words I needed to hear. She is amazing all the way around !!!
Hillary is so so good at her job. Very sweet, professional and gentle. The most gentle and efficient needle stick. I swear I don't even feel it when she does the needle stick. Best experience when she is here.
Kendall is so awesome!! She always helps me relax to pass the blood pressure by having gentle genuine sweet short conversations. YOUR one of the TOP 10! Ms. Kendall!! Thanks ALOT! Your very appropriated.
Every time I come in to donate I get lucky and get to have Shelby to my assessment before I donate. Elias in the back always gets me in and out quick. Top notch service every time I come In.
I am writing to formally express my profound concern and disagreement with the recent permanent deferral from your plasma donation center and all affiliated centers. I believe this action is unjustified, retaliatory, and not reflective of professional medical standards. During my recent donation visit, I experienced significant challenges with the initial fingerstick process, which required two unsuccessful attempts, by an under trained employee, followed by the successful stick by an abrasive area lead. Th
Hillary Lopez is great!!! She has a great and positive attitude and always does her best to keep the line moving and fast!!!
Came in td I was on texting waiting on them to stick me Hailee came she great but she did not warn me be she stick no 123 she did not reassure I was ok when ask if it's mandatory to let know she brush me on
Great place. Kendall is an amazing screener and Amaris is a floor general and just delightful. 5 stars to Both
My visits r always awesome, Kendall Thompson made my visit so easy ,quick and she was nice and friendly, thank u , and the rest of the amazing staff i definitely recommend every one to go there
Amaris is always so warming! Hillary is the funniest. Zane?s stoicism is so comforting. Levi makes me feel at home ?? love the team.
Kendall T is awesome she was super friendly and got through the line quickly and efficiently while still being nice and chatting with me! Definitely the cleanest and most professional plasma center in Lubbock!
I had a great first experience the tech Aaron (young guy) in case there are multiple people with that name. He did an amazing job and I didn't even fill the prick. Everyone was nice and the environment was laid back.
Kendall was super nice, she did my screening up front and made the experience less stressful.
Kendall did an amazing job!! very well energetic and refreshing personality. she was fast and efficient!!
Thank you Ms. Anahi for humbling me ma?am. You've amazing customer service. Also, for helping me set up my App. You truly are a great human. God is good all the time. Amen J.Cuevas The heart in the back. Thank you ladies. Marina great stick. Lyric always a pain in my butt but your real
Love the calmness I felt with Shelby!! Such a great person and answered every question I had with certainty!! <33
Kendall was the best, poked my finger good ! She's so sweet !
VERY HORRIBLE EXPERIENCE!!! Rude un professional,obnoxious, unfair deferral the lady in medical extremely rude! And too coward to tell me the so-called reason why they were deferring me the last time they didn't give me a reason why . I wouldn't recommend go at your own risk!
The staff always make my experience here so much better.. Mary was very nice to me today while visiting
Shelby is so friendly and thorough and I always enjoy coming in to see her beautiful face!
KendallThompson was the best employee, when she does my screening, it's always a pleasant experience, always joyful and nice to communicate with!!
KENDALL and MARY are such blessings! They will welcome you like family, answer all of your questions, and continue encouragement along your path to success; thank you ladies.
Staff is friendly, kind, and patient. You don't get paid much but they will not bruise you. The process is a bit slow. But if you're in it to help save lives it would be worth it.
Always very organized & Helpful Thank You Mary Martinez ?? Also Don Was Very friendly and got me taken cared of in Medical... Levi ,Aaron, Lyric great plasma team ??
I had Kendall she was very nice and made it a quick process
Ms. Mary the receptionist is always very helpful and nice. Also Sarai was awesome learning how to stick.
Adrian was very helpful when I came in the facility today and always has a good attitude friendly and nice always
Shelby is the biggest bubbly sweet heart ever! She makes you feel very welcome !!!
Mary is very friendly and professional. She remembers me and we visit every time I come in! She told me she has missed me lately.
Kendall was great!! Made me feel super comfortable in my pre screening
I always have a good experience at CSL. Today Christi did my predication medical and she was great!
I allways have a good experience here . Today ms Mary took good care checking me in . Thank you all!!
Shelby was very sweet and fast! Definitely one of my favorites!
Mary was great and very friendly. She definitely makes the donation experience more enjoyable?
My experience today was awesome my reception was kendle and she helped me a great deal
Mary is a very nice person enjoy talking to her and Kendall sweet person
Sarai is the best receptionist and has a great personality as well as Adrian and Hillary
Kendall did a great job getting me ready to donate! Made me very comfortable
Kendall Thompson was is always nice to me when I come to donate I love seeing a caring face when I come to donate
Shelby is always so awesome and nice..I love the conversation
Shelby is always so nice & informative! Provides a very welcoming environment
Shelby is one of the most friendly medical examers I've ever encountered! Thanks for all you do!!!
Kendal was an amazing phlebotomist! Super nice and helpful very talkative and knowledgeable
Very good and very helpful did everything need to assist with my experience and so warm and welcoming
Mary is the nicest lady she alway has a smile on her face and is just a lovely lady
It's definitely better than other plasma centers. The employees are nice and friendly
Kendall T. Went beyond and above!! she is wonderful will be back because of her!!!
Shelby was really nice and knew what she was doing. She made it to where I wanted to be here to donate
Sammy is always great and quick with intake some phlebotomest get the donation ready with a light pinch and smooth donating after
Shelby did amazing explaining the beginning process of donation to me and was very helpful! 10/10
Kendall Thompson has always been a great person and has a great attitude
Shelby is always so nice and good at her job.
Kendall was nice and respectful very professional great experience .
Kendall did a very good job at helping me get checked in
My wife went here and they poked threw her vain and bruised her arm then try to say it was her fault. After she wrote a review on them, they called her and told her to wait a week then she can go back and be able to donate again and they said if she took off her review she would be able to skip the line. So she went to try again but apparently the manager she talked about her going back was not there and the person she talk to gave her attitude saying no one told to go back and she has to wait till it's ful
Experience here was good Kendall was a good help and a amazing worker here
Kendall was a good assistant and I had a good experience with the place.
I have been a platinum member of CSL since 2019. Starting donating in Tulsa, OK for a year, moved to Dallas, TX and went there at Westmoreland for 4 years and now donating in Lubbock for 6 months. After all the times at different center, Lubbock takes the cake!!! I have been sent to medical 5 times by the screeners not paying attention. I have been deferred or counseled by Roy the manager only because the Medical tech asked for name and DOB 2 times and gave the information to her. On the third time, she ask
I have used this place off and on since opening and it wasn't until recently that I had a horrible experience. I had a bump on my donation arm so I was restricted to the other arm. They then stick the other arm, which I warned is a harder stick- and I am immediately in pain. I attempt part of the donation but it is HURTING, and I know this isn't right. They end up disconnecting me and told I lost blood. I come back a week later, and even as the bruise is still healing I'm turned away for something THEY did.
Kendall Thompson was great and gave me a speedy process thanks
Kendall treated me great at my visit highly recommend
Always appreciate everyone?s kindness! Especially Kendall in reception!!!
Kendall was great beautiful spirit and super customer support
Mary is always nice and a very person and she is always smiling
I actually like the new mechanics lol was done less than an hour
Mary is very friendly and professional. Quick service
Yesterday I was a first time doner and had a wonderful experience. All the staff is super welcoming and attentive. Natalie was very helpful when there was a complication with my screening process she made sure to do everything in her power to take care of me.
Kendall was great and the staff is always awesome here
Kendall is super sweet, and made the process fast!
I usually have good experiences, but I don't know what the hell was wrong with Hilary this morning. I sat and she just threw the armrest down. And was being very antsy and rough. I was very agitated. I really don't want Hillary doing my arm again.
These people suck they will send you to medical for any thing Only person thats cool is sami !! Shout out to sami !
Now every time I've gone in there the staff is friendly they're very attentive to when you're done they try to get you out of there as quickly as possible they don't stand around you talking and leave you connected to the machine longer than you need to overall I write my experiences at CSL top of the top of the line man I got no complaints
Christi over here very helpful and easy to work with ...keep up the good work...thank you
I Always Love how I am treated with respect,kindness and most of all with a smile
Mary was great and always is I always have a good experience with mary
Very courteous and professional. My favorite establishment to come.
This would be a lot lower if it werent for receptionist Levi. I came in for the first time today and he was the only person in the front. He was running around trying to help everyone and with a good attitude. He was letting us know he would be with us shortly, and with him being the only one he did just that. I couldn't donate today for person reasons, but he made sure to stay positive! Way to go Levi! Get that Man some help!
Mary Martinez checked me out very well and was very considerate
Mary was wonderful and informative I enjoy seeing them at the center
Kindell was very kind an super friendly at csl plasma the staff is always very kind I love donating at csl
Everyone is always friendly and I enjoy coming to this facility
Mary wus a big help today in assisting me with the first time donor assessment thanks alot
Kendell was my screener And she was amazing!!
Mary did a very good job. Very helpful
The staff at this CSL Plasma is super friendly, energetic, and just a joy to be around. They are also very skilled at what they do. The only issue I have is with CSL Plasma as an organization and their app. I was referred as a first time donor for a bonus. It was not until after my completion of the 5 donations that it tells me I was ineligible. I reached out via email and called the number and was pretty much told tough luck. This is a great location, and I feel that the company which they work for doesn't
Shelby is funny and makes it's easier to go donate
Always such a great experience here! The manager Nicole, Tamara and are my favorite! Lyric is also! These 3 are your ?A? team! Everyone of them are unique in their own way! Lyric keeps it live and make it such a comforting happy place! Lyric makes us feel so welcomed and my favorite in the back! She makes everyone feel like family and calls us by our name! Such an awesome place to go! 100% recommended!!
Super quick on week days and friendly staff