CSL Plasma West Lafayette, IN

I don't know why there are so many bad reviews. I have been donating for about a month now and all the staff are absolutely amazing! I am curious though. Does the monthly earrings start on the first of the month? Or is it a month from when you start donating?

Well I was thinking about donating plasma but these people talking about their " tats" and the drama these people bring is dispersuading me very much! If I'm going to be inside a building with people who have drama over tattoos I'll pass. Amy Hughes

I've been a donor for Grifols for about a year and had a pleasant experience but unfortunately I moved to Lafayette, Indiana for work. I joined CSL Plasma to have a little extra money for groceries while simultaneously giving plasma to help others but CSL Plasma desecrates the business. If coming to this location beware for you may be here at a minimum of 2 to 3 hours compared to other plasma centers that have you in and out in an hour. The staff, especially managers and supervisors, have no respect for pe

I was a regular donor for nearly 7 years while living in Denver And Seattle. Started going to Grifols Biomat USA in Denver, CO way back in 2013. Was always a great experience and worth the time and money. Then when I moved to Seattle I switched to CSL Plasma because it was the only place that was a convenient location for me to go to before work. Again, a great and pleasant experience always. Both places always had helpful staff and nice people all around... Keep in mind those are both big cities and the lo

Will never be coming back. Waited 30 minutes after I was done donating to be wrapped up. Several people, I counted 6, were helped even though I was done before them. I had even asked for help and was ignored. This was my last straw. I'll be going to biolife in Kokomo from now on

Started donating as a way to earn some extra money for an upcoming trip, but they have steadily reduced their incentives - lower rates for new donors, no more monthly prize drawings, terrible promotions (A measly extra $10 after 5 visits? Come on.), and now they've even reduced the regular return donor rate. I doubt the demand for plasma has decreased, so why would they think it's ok to pay less for the supply? People aren't donating just for fun.

The Employees they have left are doing their best, but until they offer better wages than your local fast food or retail store, they're gonna struggle to maintain a consistent, dependable workforce. It's also pretty gross to learn they pay donors more at centers in larger cities like Chicago or Indianapolis, but have people standing in line for 2 hours at a time for less than 150 a week. A corporation that makes so much off the life-saving medicines produced by the human plasma collected in centers like t

Horrible experience, just had an emergency phone call, and some employee tried telling me I had to hang up. If I could give less stars for the lack of common decency

We went there at 2:30 they told us wait for little bit. After somebody comes to us ask if we already working with somebody. We told them no, we still waiting. I think they had shift change at some point some people left. They said somebody will right with we waited about 2 hours, still nobody came to help us. Overall, place was disgusting and so dirty. Wastage of my time.

one of the worst possible places you can come waste your time at. used to be fun and worth coming now all the staff has the nerve to half ass everything they do. they always have a problem with me. the last 13 times i?ve came in, there has been an excuse not to donate. always some unheard of ass reason. i will be going out of my way to make sure this facility gets shut down. every single day ill try my hardest even if it was the last thing i could do.

The employees at CSL PLASMA have done an awesome job , very professional and kind keep up the awesome work!!

Doni, Briar, Lindsey, and Jen are your "A team." They make it feel super comfortable when I'm there. They make a boring atmosphere fun and make regulars feel special. The more staff you hire that are hard working and personable like they are, the better! Only leaving 4 stars because it's usually a long wait and only 1 or 2 screeners.

First time donater and was honest about being homeless with the help of friends, and they refused to let me donate for stereotypical reasons. They made sure to take my picture with all my info before telling me they won't help me. Looks like I can't pay my phone bill to have a phone waiting for calls for job.. they're process is flawed, packet they have you read is even missing a page.

The staff is constantly short, and new donors and old VIP tickets are prioritized over returning donors. This makes for a long, uncomfortable donation very nearly every time. Any day I spend less than 2 hours for a donation, even with their new donation machines, is a miracle.

I recently went in the other day, and I've been going there for a few years now. I have Tourette?s syndrome and I've had it since I was 12 years old, I was going to get my blood pressure done and my protein checked and my touretts was acting up because there was quite a crowd and with Tourette?s syndrome that is normal. A worker there came in the room where I was getting checked out and said maybe you could come back in a couple hours when your touretts calms down because you might scare other donators , t

Most of staff is rude sit around and gossip infront of customers instead of doing their jobs . Wait time is ridiculous and with bad staff they need to treat customers with more respect . Jeremy and Rachel are the only ones that are professional

This place is great, and i assume most of the people with experiences of "rude staff" as just rude to service and medical workers themselves. (as a medical worker) Yes, when you go for the first time it will likely take you two hours to get all set up and through your first donation, theyre very understaffed but every member is clearly working their hardest to get patients in and out in a timely manner. I had the most wonderful first time, the lady that took me in was fantastic and kind, and clearly overwor

I've not met one employee that enjoys their job and you can tell. They are all pretty rude, on a power trip, and don't want to help. The staff absolutely sucks. It takes way too long because they all want to socialize instead of do their jobs. One time I saw the nurse and she told me her whole life story and about what tv shows she was watching. I was with her for 67 minutes (yes I counted).

It's definitely a place to make a buck but that buck won't be quick even after your first visit. They'll mess up putting the needle in then a week later when the bruise is still there they make you wait in their office to tell you ?you can't donate? while they go handle other business. I had to wait an hour and a half just to be told I can't donate

It's always something with this place. They're usually understaffed because no one with better options will work for the lousy pay they offer. The building they're in is riddled with problems from plumbing to electric, and the parent company CSL Behring can't be bothered to invest in anything that isn't a critical issue. It's free money, but you're only getting about 1% of what the company makes off your plasma. You might be able to get in and out in an hour if you're a returning donor but you should proba

Staffing has been better lately. Most workers are great, but prepare to spend 2 hours minimum every time. When they are closed for emergencies they do not update their app, notifications or phone menus to let you know. So I waste an hour of my day driving down and $10+ in gas plus wear and tear on my vehicle. W Lafayette, IN location

Idk her name but the heavier set African American women did my screening and was SOO ROUGH THE WHOLE TIME! told me ?pick your stuff up? then when I was done ?get up? like no I don't like that and I got to the back to do my sample and they messed it up so I still half to wait another 7-14 days this place is rough and not cool

Literally have never had a worse experience trying to donate. The place is completely sketchy. 90% of the staff are completely incompetent, have no clue what they're talking about and are just straight up rude. Sat there while multiple rude employees tried arguing with me about the paperwork I provided - saying it wasn't acceptable, after I literally called the center asking for confirmation that my documents were acceptable. No one there knows what they're doing and I'm honestly glad I got denied because I

Male staff gaslit me about my own body which is never ok. Not thrilled by the treatment I have received by them for trying to come donate