Grifols Talecris Plasma Donation Center Canton, OH

This place was an absolute joke. I showed up yesterday to donate. This was going to be my very first time donating ever, anywhere! I was literally going because I decided to try to make a positive impact in the world. during the process the lady came back and snatched the Instruction video from me, Then told me I ?could not donate because I live in a sober living house and share bathrooms with other people.? I corrected her and said ?no I have my own apartment in a sober living complex?. She then told me I

This place has been the best experience by far. I have been to all 3 plasma donation centers in Canton. You are able to schedule an appointment so there's little to no wait. Even when I walked in my wait time was less than 10 minutes. The staff here are both professional and personable. They are just great. The machines are faster than the other centers. Everything is clean and comfortable.

I had a bruise from donating left me sit in waiting room for nearly a hour to say bruise wasn't healed enough after another nurse told me it was ok I think everyone should be on the same page wasted my time and I got nothing for it. I think I'm done doing this. Everyone was very nice here just a bad experience for me

Went to donate after not scheduling for a couple months, had to take my annual physical on the day I had went to donate since it would have took place in the time I wasn't scheduling which in and of itself isn't a problem nor an inconvenience at all. But being told that it's going to be a 2 hour wait and quite possibly longer because there's only one nurse(which is also understandable) but where you lost me was on the decision to move forward with a new donor over doing an annual physical on a 3? year "dona

Friendly staff but idk who runs the bonuses but I had received three different bonuses texts and it keep pushing my bonuses further out now it say I will get my June bonus if I donate in July it's very confusing and unprofessional for all this

NEVER NEVER NEVER NO. Go to CSL, I wasn't paid for BLOOD AND PLASMA had a whole needle in my arm for an hour and didn't get compensated. An I got zero help, or reimbursement. I will never donate in my life again, and I'm going to sue this company one way or another

The staff are always super friendly and helpful. They are wonderful to talk to as well. The women's bathroom sadly is a little unfortunate due to one of the 3 stalls missing a lock, and the other 2 are hard to lock due to the positioning of the locks.

Love the Staff her!! Everyone is soo nice. Very fast and professional. takes some time to figure out the right times to go that are personally right for you. Make an appointment it's faster is my advice. Deja and Jade are awesome ??

A friend used me as a referral unbeknownst to me because he had no way to get ahold of me when he finally got around to going, they asked me if I knew who my referral was and instead of telling me so I could confirm they instead assumed it was a mistake because I didn't know my friend had came and never paid me my bonuses properly.

At this location, one is able to donate plasma (the liquid portion of blood) and receive generous financial compensation for their time, provided that you qualify and pass the medical screening each visit. If you are well hydrated, the process from start to finish should take roughly one hour, with the exception of your first visit which requires a thorough screening and paperwork. Every interaction I've had with the staff here has been positive. Appointments are highly recommended.

They often have complications paying after the donor. Very rude and nasty female phlebotomist and hurts when any of them stick my arm

Wouldn't go anywhere else. Staff is amazing and friendly and always welcoming. Knows all the regulars by face, if not by name, and makes donating a fun experience.

Great place to donate! Staff are friendly and efficient!

I've been donating for the better part of a year now and the extra money is very nice. The staff is friendly and even fun. I rarely have to wait, even though I usually go as a walk-in. You can schedule appointments which ensure that you will not have to wait long.

The young lady that administered the needle wasn't personable empathetic not even spoke to me! Hopefully my second visit will be better ! But overall intake nurse was Amazing very kind, Pleasant and comforting!!

Lately the wait has been much shorter, which is much appreciated. Perhaps there is finally enough staff. I nearly switched to another donation center because this place was chronically behind schedule, sometimes up to an hour past your appointment time. So I commend this center for whatever they did to get enough staff and presumably streamline the process. I advocate donating plasma, and have recommended it to many people. You're helping a lot of people with your donation, and if you appreciate extra

Constantly 7/8 different staff members standing around! Very rude, Highly Ghetto and undereducated staff! Wouldn't recommend to anyone! Complete waste of time!

I went in a skeptic. Figured this was gonna be a rough and rude ride. It was just the opposite. Staff was friendly and helpful for my first visit. They answered every question i had. The phlebotomist went out of her way to make me comfortable and explain the process and even adapted the settings to make it a less rough on my body since it was my first go. Unfortunately my body gave out at the end and i felt extremely nauseous. As soon as i called for help they came immediately (i did not eat and drink enoug

A ridiculous process to donate your time and donation. Some staff are good and others are so incompetent in there daily duties they stain the fabric of the mission. What a good thing is ruined by incompetent others. What a shame. It's worth your time to go to another plasma center that does things right.

Wait a year after you do anything medically before going here. They double the standard waiting times for EVERYTHING, so just be safe and wait a year because they will make you wait 4hours and meet with 3 people before they tell you that you can't donate. I am updating this because I came back a few times w/ a relative who decided to go. Of the 5 total times I've come here, I was deferred 3 of them.... I'm not coming back anytime soon at all.

Very racist I was deferred for absolutely no reason at all. I suggest nobody go to this location. They said. they said I did not disclose information about me having piercings when I was a kid I'm 23 now that was a lie. They didn't want to hear me. They wouldn't let me talk. It was very, very, very racist.

So unprofessional treat you like your number, when I go in too donate plasma I at least want to be treated like a normal human being not like trash, the dark skinned girl with the dreads down her butt really need to be fired no compassion for humans. "No hey"... " no hey how you doing?" Just start sticking with the needle plus clowning with her co-workers on the side just rude .

This place is something else. The staff who stick you are pretty much friendly. But the front desk -_- They have a habit of skipping over you and making you 1.5 to 2hrs late for your appointments. And when you try asking they get smart and rude. If it wasn't for gas for school I wouldn't ever come back! Might not after the treatment I got this morning.

I was a first patient for donating plasma and I went here. They were very understanding all they needed was my ID and a SCC. I won't lie it does take a bit of time to get in but I don't mind it at all. The employee's here make conversation with you. They make you go through several test and that is the reason why it takes a few hours also they only have limited staff. Just keep in mind you are helping people that need it and on top of it they are paying you for it. I think it was all worth it and great way

I have made over 200 donations over these last few years but today will be my last. I have noticed a marked decline in the customer service quality at this location. Many of the good nurses and technicians have left. All that remains are morbid drones that make the donation experience a bore. Its like having a tooth pulled at the dentist without novacaine. I suggest an abrupt change in management to revitalize the place or donations will continue to decline.

I would not go donate at this location or the one in Akron. They give out conflicting answers about donating. On top of that they do not care what you have to say when it comes to the issues they give out. Your words don't mean nothing to them

I scheduled an appointment a week in advance and was very excited to be able to donate. When I got there, they told me there wouldn't be time today, but I could reschedule for another day this week. I drove over a half hour to get there for an appointment I made and then got turned down! Very disappointing.

Saving lives is what this company is all about! They make life saving medicines from human plasma donations! It I really amazing what they do! You should check it out!

Came here today. My fiance was denied for something no other donation center had a problem with. Her molars are larger then normal. So when her mouth is closed she gets discomfort. So she wrote on the paperwork that she uses orajel. They said she couldn't donate if she has an infection. She doesn't have one. Then as we sit here waiting for my processes to finish the staff stand around talking while the line builds up. Not to mention the worker with her hand in the neck of her shirt scratching her armpit and

I scheduled an appointment in advance and was very excited to be able to donate again. When I got there, they told me that I couldn't donate here because supposedly I donated else where and never have. I drove over a half hour to get there for an appointment I made and then got turned down!

They are nice people. But they seem to hate their job. And they don't listen when you say ow that hurts. They'll have 4 people try to get your vein and poke around without any regards to hurting you even though they were forwarned your left is the bad arm. I had a giant bruise for days after. They do stand around and gossip a lot instead of continually checking on their patients. I wouldn't go back and would not recommend this place at all.

The scales are ALWAYS off as well as the blood pressure machines. I've been told I couldn't donate once due to low blood pressure. I've NEVER in my life had LOW blood pressure. How do I weigh 5-7 pound difference in 2 days???? Staff loves to conversate with each other over actually working. There are days I get in and out, but the equipment needs updated desperately!!!!

Its wonderful to donate to help save lives. Its also a good way to make a few extra bucks. The customer service is really hit or miss. A lot of the people are very nice here but there are a few that have horrible attitudes (almost like the are doing you a favor by being there). But all of that can be looked past to help save a life!!

I won't be back . I was literally two minutes late one time and they said I needed to reschedule. Most of my appointments I sat in the lobby at least 45 minutes before I even got assessed. So If you like being treated like a loser- treat yourself to this experience.

Absolutely horrible . Don't even bother making an appointment . They never get you in on time . I came as a new doner , came super early because I expected it to take 3-4 hours . Boy was I wrong . I brought my Id and ssn but they had to prove my name change , even though my Ssn and ID matched. But they informed me of this after I was waiting 45 minutes . Then I drive all they way to my work to get the marriage cirtidificate and waiting another half hour . Then they informed me they had shredded the paperwor

You can wait an hour and a half after your appointment time and think you are next,then one of their favorites (vips)walks in and line jumps right in front of you. VIP means very important person. The opposite of important is unimportant. That's how you are treated.

Rude staff. Manager has no clue to run a business.. Manager was rude also. Place is run down. Old computers, and equipment.. extremely long wait times.. I suggest CSL, they are professional, trusting, and welcoming.. CSL has a good system down so that you are in and out asap..

They've changed over the past couple of years. Grifols changed their procedures for donors such as must make an appointment (which doesnt make the donation or wait for the donation shorter). You must answer questions on a kiosk which just adds to the legthy process. The Staff is slower processing donor information. If you have a time schedule to follow don't donate, you will miss it or be late. The donor VIP pass doesnt get you through any faster. Today i walked in an the front desk attendant took a 30 min

Always running behind. ALWAYS. I don't understand how this issue hasn't been solved in over a year. I don't want excuses, just get people called up to kiosks at OR BEFORE their appointment time. Maybe hang a TV monitor so we can see people are being taken in the correct order, because it never seems like those with appointments who have checked their name on the clipboard are actually taken before the walk-ins. Also - in the donation bed area, some of the staff does nothing but gossip loudly. Look - d

I try to keep my reviews updated so here we go. I give them a one star again because of long wait times and tons of employees just standing around for long periods of time. I feel like they are standing around doing nothing they can jump in somewhere and help speed the process up. Really considering either being done altogether or switching to a different place.

Well here we go again. Take time outta my day to come here and make an appointment fo the next day. (B/C, they wont make appointments over the phone.) Thanks for the waste of gas by the way. And when you show up ON TIME for it you still have to wait over 45 min to be called back if not more. And the whole time your sitting there waiting your watching the employee behind the counter. talking on there cell phones about what time they get off and what their going to do when they get off. Hello!! People i made

The last time I donated my vein clotted or something and I didn't get my blood back. I was deferred for 8 weeks. They then sent me a text talking about " come back and we'll give you a $100 bonus on your next donation. But it has a experation date and you can't make an appointment bc they booked clear passed the expiration date lol so you call to see what you can do and it's nothing..just Eff you and your bonus even though it's our fault you couldn't come back in the first place. Lol and they're ride. ?????

Everyone is so nice, I get kind of anxious when I donate sometimes but they're always so nice when I ask them to talk me down and than I feel like a goof and they don't judge me about it. Very sweet and funny people. ??

They go out of their way to make you feel like family but the appointment times are not fallowed kinda like a doctor's office appointment log but i expect that there always under staffed

I waited 2 hrs because I was new... and went all the way to the last step and they said no... because my protein levels where too high... do me a favor when you call it one of the first thing it says... is to. Are sure you eat a rest the night before with a high protein intake.. so explain to me.... why they wait till the end... to check this.. ARENT WE IN A DIER NEED OF BLOOD DONATIONS??? I'm going back today... wish me luck..

The nastiest people. Very unclean. Very unsanitary. Pizza and rolls covered with flies. I swear flies flowing some employees around. Ewwwww. This place is gross. Blood on the floor when I got there. If u want bedbugs or roaches to follow youse home. Hang in the lobby for 10 minutes. That will dew it.

Usually a great place with great pay but lately the wait time has been ridiculous, waiting around 30 to 45 minutes passed my appointment time every time I donate, sometimes up to two hours. This place has gone down hill.

Called them at 4:10pm about starting to come to them rather than the Akron location because it is on my way home from work. The person I spoke with gave about 5 different reasons why I shouldn't come to there center ranging from wait time to donor fee?s. Needless to say CSL got my business.

Amazing professional organized Great staff and nursing

I have nothing but good thing's to say about grifols and there worker's... it's a very clean place soon as you walk in the doors you feel welcome they treat you with care and respect. thank you and i recommend Grifols to anyone that is wanting to donate plasma

Hi my name is Josh Reynolds I donated today at approximately 6:00 to 7:29 and I went to pull my money out and it says I have zero dollars I want my money please if not I'm posting bad reviews on every social media platform including Whatsapp Twitter Instagram Snapchat Facebook YouTube and including a personal letter to better business bureau Im very upset if you can make it right to me I will take this post down Im so angry because I was counting on that money to get me to work so please fix the problem.

From the minute you walk in, you can tell that it's

One really bad apple at the front desk is all it took for me. I gave it 5 maybe 6 donations, so not saying this out of haste. I just can not stand to look at unhappy workers anymore.

Terrible place. They arnt concerned about you as a person. I just donated there all year failed a test, I'm deferred on my donate day, and they couldn't check my blood that day so I have to make another trip, and after that trip I have to wait a week.

If I could give no stars I absolutely would the women that work at this place are so RUDE. Sorry, sweetheart but you are no better than anyone!! Don't waste your time. They're all NASTY.

Dedicated Donor.....was anyways.! Drive over 1 Hour one way to my "appointment" at 10:45am to "finally" be called up at almost 11:45am to be informed that I'm not going to be Donating. Devastating.!! No Thank you.

Everytime I try and donate they don't know how to take blood pressures and the front always wants to talk and talk amongst each other but seemed bothered when you interrupt them.. Yeah not professional at all.. I guess everyone needs a job I get that but not everyone knows what they're doing...

My fiance makes an appointment then they make him wait 30 minutes or more before he even gets his finger poked and everything. Nope he will not be going back to this place till they start taking appointments seriously.

I've been going there for a year now, all the staff are very polite, and great at sticking you with the needle with little too no pain! They have made my experience there very educational and profitable!! Thanks everyone!!

Have had no issues here. Clean, friendly and well staffed. I've never had an issue getting in and never had any issues. Highly recommended.

Great place to donate, clean environment, great staff they are very nice. Quick get in and get out. Also comfortable place to go into.

Have tried calling the company multiple times at multiple times never get an answer. Was curious about the new donor pay outs and refuse to go out of my way to drive there for ONE simple question. Are the phone lines ALWAYS not working??

Okay so I went here in 2014 to attempt to donate the lady behind the counter put my social in there system wrong I tried then to get them to change my social in there data base they never changed it here it is 2017 an im still waiting for them to change my social in there system I have called talecris them selfs an there corporate office everyday for almost a month now I keep getting told some one from higher management will call me back to get the correct social in the system.. I don't understand how they

Anthony and the staff were down to earth. No complaints. Better than CSL forsure. Good communication.

Not happy had an appointment at 6:15 get there to find out they don't open until nine nobody can text or email that their hours have changed very unprofessional and now waiting to hear to see if I get an appointment Myself every other cars were waiting and they never got a notification about a late start very unprofessional and after I had to come back at 1 they have a sign up but it wasn't up this morning and I still never got called back

Worst experience ever! Not only do the people not know what they're doing they were rude as can be. I will never go back to that place again.

I am always treated with incredible care and patience. The staff is caring and kind. Thank you for always making me smile!

Keeps bs my nephew around about his change of address, told him they just needed and envelope with new address and date of past 30 days, well he had that and it still wasn't good enough. This place does nothing but lies to peipke and is a damn joke

This place is so much more professional than CSL their phlebotomists really know what they're doing they also pay better than CSL

The appointment times are a joke. If you have one expect it not to be followed. I got here for a 10:00 appointment, it is now 11:00 and I am still waiting to get into a donation bed.

My experiences have been nothing but positive!! Very clean environment and the people from staff to all other donors are great!!

I have come in a total of 5 times and haven't donated once every single time I go in they tell me I can't. There is always something for them to turn me away for. Don't bother going in go to CSL where they actually accept people.

They figure out every which way they can to defer you but yet they still have posted that they want donors. This company absolutely is horrible there's gotta be a better way to earning money and this ain't it!

Honestly, best plasma giving experience I've had. Very quick and respectful.

Very friendly and are as fast as possible.people complain about the wait but don't realize that it takes about 45 mins just to pump.staff in the back take good care of you..no complaints from me.

Always a positive experience. The staff is very friendly and it's always super clean! - Jeffrey Goodwin

Recently went down hill if your appointment is at 615 you'll wait an hour lost a lot of respect for thi sc company

The lady that works at the front, Tiffany, is absolutely wonderful. Always helpful 100% and she needs to be recognized!

Need to eliminate that VIP system. What's the point of scheduling appointments when they just let as many as they want cut in front of you.

I'm usually in and out of there very quickly. The staff is very friendly and knowledgeable.

Worst experience ever here. The workers don't care. Foul language is highly used which I don't appreciate during my donation process.

Friendly staff and efficient. Super clean

Very clean, & everyone is very kind & knowledgeable!

Im trying to call an get information ive called about 5 times and no answer they need to be more proffesional about that

The website and information on the answering machine are seriously flawed. The hours are incorrect and the Canton location is inaccessible online.

Great place they r paying good right now to

Best donor location hands down !! Come now your saving lives !!

Everyone was nice, professional and place was very clean.