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ImmunoTek Plasma Ruston, LA

ImmunoTek Plasma Ruston, LA

Reviews Summary

Most reviews are highly positive (5-star), praising the staff's professionalism, kindness, and skill, especially in handling adverse reactions. Many highlight clean facilities and a welcoming atmosphere. A few negative reviews mention disorganization, strict rules, or past discrimination issues. The overall consensus is an excellent experience with exceptional care, though minor improvements in efficiency and communication could enhance satisfaction further.

About This Listing

Ages 18-65
You have to make an appointment first, by phone or possibly on their website. First time donors are required to pass examinations.

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)
Weigh at least 110 pounds (requirements may vary slightly)
In general good health, as determined by a health screening
No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)
Provide a valid government-issued photo ID
Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness
Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)
Proof of Social Security Number (e.g., Social Security card or tax document)
Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating
Eat a balanced, iron-rich meal within a few hours of your visit
Avoid alcohol for at least 24 hours prior
Refrain from smoking 2–3 hours before your appointment
Avoid intense exercise for at least an hour before donating
Get adequate sleep the night before
Bring a list of any medications you’re currently taking
Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process
Repeat donations typically take 45–90 minutes
You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)
Some centers may offer a refer-a-friend program with incentives
Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-65
You have to make an appointment first, by phone or possibly on their website. First time donors are required to pass examinations.

Contact Information

Address

105 W California Ave

Ruston, Louisiana 71270

Visit Website Call Now Get Directions

Customer Reviews

They forced me to eat a burger that I did not want because I had already eaten oatmeal. The girl directly said that wasn't good enough. That i had to eat protein or I couldn't donate. I complain to the manager all she could say was it's our policy. It is a recommendation not a policy. You cannot tell people what they can and can't eat. I will be investigating this matter further.

Ridiculous rules ask me to get a paper from my doctor I got the paper now they saying my doctor didn't put the date on the paper lol what does it matter/ unprofessional, messy, dont change their gloves after going around touching trash other people etc.

If you want to have your veins blown repeatedly then you should go there. I know for a fact because they did this to me! Also warned my daughter not to go there but she did and she found out the hard way. They accused her of having bruises on her arms which they caused and they also accused her of being a drug head which she is NOT! This place has so-called phlebotomist that don't know what they are doing. They will stick the needle in, miss the vein and then dig around while the needle is still in your ar

Unhelpful staff. Get told a different amount of time every time I show up. Went from 2 hours prior, to two and a half, to three, to three and a half to four hours for a first time donation

The staff is the best. Kierra and Ms. Sheri Coleman they deserve an award for excellence.

Kelsey was amazing! The staff was very kind and understanding. They made sure to get my boyfriend and I the best information on getting more money for donating since we are students and for referrals! Good atmosphere and for a new person here, we were finished much faster than other places I've been to. Highly recommend donating here!

Kelsey, Amanda and Summer were amazing. Kelsey hit perfect the first time, and was so sweet and kind. Honestly the whole staff is super nice! And good at their jobs in my opinion.

Always greeted with a smile when I walk in. Amanda seems to be a hard worker with a warm smile from my experience with her. Kelsey the phlebotomist is always smiling gives a good stick. I really appreciate Ms Tracy for helping book my appointments for the month.

I've been coming for over a year and every time it has been a positive experience until this week! The people are all super nice but this week it has been so disorganized! If you don't have enough people then limit the appointments! My appointment was at 9 and there are people whose appointment was 8:45 that are still waiting and it's 9:53 and people are still coming in. This is a wonderful service donating plasma - I had a friend whose life was saved during Covid because of plasma- but be sensitive to wor

This was my first time donating and I had an adverse reaction towards the end of the process. The staff was amazing in getting me though it. My Tech recognized I was in trouble before I did and repeatedly questioned was I ok until I realized I was in fact not ok. Once I stated I was not ok and felt hot and like I would faint ALL the staff immediately jumped into action working to get me back to baseline. They were absolutely amazing. I appreciate the care. These ladies truly know their jobs and are very wel

It's gotten a lot better, more organized, and has nicer people now. There is still some obvious favoritism towards some than others. BUT being able to donate the second time for the higher amount is still difficult. Any little blemish will get you deferred; the ones you had for the first donation are not allowed for the second time. Especially if there is any bonus for the second one in the week. The goal posts always change on whats allowed and whats not. Don't ask about it or question either, thats when y

I'm a former employee that was terminated due to racism and retaliation from center manager Scott Dies, you might say that I'm writing this due to my termination, the answer is no, I was sent their on a mission from God, and God informed me my task was completed. The 2yrs 10months I worked for immunotek I learned my last vurtuial in life" patience." I'm so relieved to be no longer employed with immunotek, the job was a strain on my personal life I'm woman of color, no person should be discriminated agains

I went in Tuesday and the people were nice. I told my son and he went with me on Thursday and because he couldn't say a couple of words that he had to read aloud they turned him away from donating from helping ?save a life? . They make people read a sentence aloud and if your not a strong reader already your not going to read those word perfectly or be able to pronounce the words especially if they already have anxiety. So if you have reading abilities they will turn you away! I thought it was about saving

The staff there is always so nice to me. Angela is the best. Toria always makes my visit pleasant. And Phoebe is very professional and nice.

People are friendly.. place is clean and moves fast! Tori, Sharie, and Laporsche are amazing workers ! I highly recommend them

Great place to donate plasma at. They are faster than the other places. Kimmy is friendly and funny, always seems to have a smile. The rest of the staff is professional and treats you with respect. There are numerous times the staff had me laughing.

Toria was great, friendly, and created a welcoming environment, found the vein well and did not cause discomfort. I will keep coming back because the staff is friendly and it is a worthwhile experience.

Kimmy is so pleasant to talk to. She has amazing people skills and very professional. She should get a raise.

Kimmy was a great. She was polite, quick and efficient! She made my experience wonderful

I had the worst experience here. The black nurse is rude and disrespectful. She did something to me that was uncalled for and I've had nightmares because of it. I have never been treated with so much disrespect in my life.

Ms. Toria is amazing!!!! 10/10! She is an expert at sticking. I would recommend her to any donor. Her bright and bubbly personality contributes to the wonderful experience I have at Immunotek Ruston. ??????

Toria is awesome!! She has such a positive vibe and makes me laugh. She's a joy to be around!

My experience is always great when I come and donate. I love Toria-Rockstar and Cassidee they are the best. They always kno how to stick me and their energy and personality is amazing!

The employees are incredibly kind and helpful. The facility is clean and the instructions provided are very clear and easy to follow.

I come here as much as I can, and I have a good experience with all, and was especially happy with Kimmy during the first screening at the desk.

a transgender friend of mine was rejected directly for being transgender - they also kicked me out citing a ?no waiting policy? that wasn't listed anywhere online. had to wait outside in the heat with 4 other people that just had to loiter around. not really a good look for people just trying to give rides.

Ms. Kelsey, Ms. Ashley, Ms. Shantel was so amazing and nice. Will most definitely come again when these young ladies are here again.

Kelsey was super nice and accommodating with my experience. The needle didn't even hurt going in! Highly recommend

Very Kind, easy to understand and tells you before she makes a move, great customer service I enjoyed my time.

Have never had a bad experience! Kelsey takes care of me the most, she's the best!

I love coming here very well organized fast paste and specially one of there worker named kimmy she was very nice and through and organized and served very quickly

Kierra, was amazing!! She was really precise, polite, and professional. Great job!!!

Toria did a great job this morning. The needle stick didn't hurt at all ? and she made me laugh!!

Wish I could give 0 stars they always will find some small issue with people to deny them most the staff is nice exept for one skinny black person who does physicals she's rude and doesn't care about your situation

This place is very nice! and I was met with great hospitality by the name Ms. Angela H. She was very sweet.

I would like to say that I think the new donation payments discriminated against women! We are usually smaller so now our time is worth less than

Very fun and professional place good at making donors feel appreciated. Kimmy and keeosha are the best DCTs I've experienced in any plasma donation place love it.

Clean, friendly, open Would be nice to have a mobile app to complete questions, scan in with QR code

they were very nice to me despite that I couldn't give plasma the whole time. they dont rush or make you feel bad when things go wrong and it was an overall nice experience

Phoebe op supervisor She is wonderful, very kind and understanding and gives a great stick. No pain

Kierra made the process very streamlined and made sure I was comfortable the whole time

Keke very funny and loving overall amazing . The staff makes you feel at home

These are some of the most professional and pleasant people I've ever dealt with. Always look forward to my next donation

Kelsey is the best! She makes perfect glove balloons :)

DON'T WASTE TIME GOING TO THIS PLACE!! THEY DONT PAY OUT REFERRAL FEES EVEN IF THEY CLEARLY SEE YOUR NAME IN LOG BOOK.

I have had a great experience Kelsey is one of the best workers I have seen

Very sweet lady an felt very comfortable I'm a regular an love saving lifes.

Toria,kiara,cassidee are the reason why I continue to come they r very friendly and welcoming..

Pretty good, kinda nerve racking for your first time but good. Angela helped me out.

Toria was an excellent phlebotomist!! Extremely helpful and very kind.

Angela H was very thorough and professional. She answered all my questions and concerns.

Toria is a true rock star she is amazing

I love coming here for plasma the service is great . Toria is great always treat me right love her.

Great Donation center. Everyone there is lovely to talk to! 10/10 would recommend

Rude and unprofessional never would recommend no matter what drive to Monroe instead if you want to donate plasma

Toria was amazing I love her vibes

Thank you for the experience

So easy, convenient, knowledgeable. With such a friendly staff.

Toria is amazing and very good at what she does

Freedom Plasma is efficient and a clean location to donate plasma. The staff is friendly and responsive.

I love Mrs.Angela H. she is so kind!

Toria is always very caring & attentive!

Kimmy was kind & friendly 10/10 recommend ????

Kimmy is dope very nice person

Called to set up an appointment and the customer service rep was very professional and patient.

Cascidee? working like there's no tomorrow, doing a good job.

Angela h. Very professional and fun

they literally find the smallest reason to deny you

Kelsey is always smiling

Toria was a rockstar!

Angela H. Was fantastic

Very clean and professional

Amazing!!!! Toria was amazing!!

Staff was very nice and knowledgeable! Gave me a comfortable experience even though I came in nervous.

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.