KEDPLASMA Hickory, NC

Trash. Tried 3 times and first time I was taken right before 7 and turned away because I wasn't hydrated enough, then came another time and was turned away because we didn't have an appointment and it was close to 7, then we made appointments for another day for 6:30 and I made one for 6:45 and then when we got there, they were full and there open flag was still out, but we got turned away because they said they weren't taking anyone after 6 even though we watched them do so, then proceeded to say they don'

I recently donated 6/12/25. Staff was nice and professional. However I told them I fainted in past after donation. Even though I was ok they did not check my blood pressure before leaving. After I left almost passed out. And I am not sure what happened to my post instructions so when I made an account I cannot see my cholesterol, iron etc. Have called customer service multiple times with no help. Guess I will never know results.

I didn't have an appointment but per the website they take walk ins. I was informed that they would let me donate even though I didn't have an appointment. When I said that I wanted to donate platelets I was told that I would have to make an appointment and that they couldn't do it. There was only one person donating but they couldn't let me donate platelets. They were rude and unprofessional at best. Find another way of donating don't go here.

Some staff are polite, some are tyrants. They use questionable devices to determine your eligibility to donate. You'll be lucky if they decide to treat you like a human.

After donating blood when the Big Red Bus came to my workplace, I received a call asking if I would be willing to come in and donate platelets. I have been doing regularly for about four month now, and the staff is always friendly, attentive, and helpful in making each experience as comfortable as possible.

Staff is friendly and efficient. In and out in about 30min. Feels good to help the community.

I've given at oneblood for four years, on several occasions they have went back and forth with my iron levels saying they are off giving recommendations for me to fix the issue. I went in today to give getting a wrong reading on my weight and iron levels as well. All at the Hickory facility. Information they have given has been misleading due to the fact I've taken supplements for years.ive been nothing but mistreated by them with their lies and disrespect.

My first experience with OneBlood was to donate via appointment at their Big Red Bus. When the bus did not show, I was able to find a nurse wandering around who told me that the bus was late. I waited an hour, donated. I was not impressed with the cleanliness, but I lived. My second experience was via appointment at Planet Fitness. They told me and the 3 others scheduled for that time that we would just have to wait. I left. My third experience was a drive to a nearby town two days ago with appointment. I

I would give no stars if possible. I went n donated on Saturday n was told I would get a certain amount n they then tell u three customer service that they refuse to honor what their employees say to the donors. I will never waste my time goin threw them again they received my last donation on saturday6/15/24 I've been told to call their customer care number n when I call I get sent straight to voicemail n no one answers or try?s to get back to me

Knowledgeable technicians with excellent skills at drawing blood. They had me in and out in near minutes with only a polka dot in my elbow crease to show I was even there.

Really nice people. Took care of me when I was wanting give doubles but still let me donate. Payton was outstanding! She is very nice and sweet and down to earth. She did a really good job by making me feel comfortable. Hope to see these people again sometime.

Needs to hire better phlebotomist!!!!The techincan irritated the nerve in my arm. It has been 5 days and the pain has just got worse. Whenever he went to take my blood instead of reinserting the needle he dug around in my arm for at least 30 seconds before hitting a vein, while in the process I have started to faint. Not to mention after I left the facility I passed out almost FOUR times before going to bed. My blood was taken at 1 p.m. after I immediately increased my fluids majorly, because I thought I mi

I have given blood many times with one blood and usually have a good experience. Today I gave blood and I told the girl where they usually stick, but she didnt like that spot so she went for a vein that she thought best. Ok fine. But it kept rolling and she had an attitude that she had to keep fixing it .

Have become an every two week regular for platelets. I have really enjoyed Kyle, Bonnie and Brianna. They are amazing at their job and make a person feel very comfortable.?? I give back because people gave for my son#MaysonStrong??

This place is terrible. 3 trips now, and they are of no help. The website is wrong, and the people that run it are extremely unprofessional. Stay away. It also looks like you'd wake up without a kidney.

After I had to stand in the sun (80?F) for almost 30 minutes I got told I couldn't donate because my temperature was 99. If they would have took me on the bus on time we wouldn't have had this problem now I have wasted time and gas. My appointment time was 2:15 I got here about 2:10 they didn't take my temperature until 2:37.

Great friendly staff , will put you at ease if its your first time donatiing or may be a lil scared of needle !

Woman at the front desk was very, very rude ! Will never go back there!!

Excellent experience. Great staff. Fast service. I look forward to future visits.

I have been there several times the staff is wonderful!!??

Kyle is an exceptional customer service person

Great experience giving blood!