Octapharma Plasma Bridgeview, IL

I like to start off by saying Ruth is an amazing person she does excitent work here And I don't come here often but, when I do I hope she is the one who sticks me. She does an amazing job at sticking and other people say the same she should get a bonus and a pay raise most definitely.. Who's ever her manager should give her flowers.

My experience at the facility has been awesome. The staff is respectable The phlebotomist are very knowledgeable. I love how they all work as a team!?? The cleaning lady always have the facility clean! The manager has did a great job with her staff! and I can't forget the security guard you guys rock!

They lied about payment. I came last week for the 1st time on May ,2025 and was informed that I would receive $100 for my 1st 4 donations if they were done within a month. Came back May 3,2025 and confirmed that it was $100 X 4 visits. Today, May 8,2025, I was informed I would receive only $50 per donation moving forward. I won't be coming back. Appears to be deceptive practices. Part 2 Update; Called customer service 2 times. 1st time I called, it was supposedly escalated back to the same site and managem

I have been coming here for years the staff treats you like family and it's always a quick and easy process never had any problems ever

Idk what happened but they did a major clean up and now I love coming here! This place is more organized and less hectic. The wait isn't super long anymore. There aren't anymore fights with the staff. The current staff is more friendly and talkative. Natalie is my favorite phleboto. Tati and Tracy are my favorite employees. Cindy and Irvine are good "pokers" too if you want experience. Super clean with new beds!

I've been a donor at this location for over seven (7) years and the staff always have treated me with dignity and respect. I am honored to know my donations makes a difference in saving a life.

I would be a lie if I said they were unprofessional but when I say they are intentionally on matrix time and being slow is an understatement. In fact, one employee had the audacity to sit down on a bed grab the arm rest and start beating it like a drum. Meanwhile, it's 1:38 pm as I write this but have been sitting waiting to get stuck since before 1pm

Go when it's not so busy. I am a first time donor and everything was immediate. The donation machines as expected take some time.

BEEN DONATING HERE FOR A LONG TIME THE PEOPLE ARE ALWAYS NICE, RESPECTFUL, AND HELPFUL. HIGHLY RECOMMEND IF YOUR LOOKING TO DONATE

Absolutely horrible experience. So unprofessional talking amongst themselves when people are waiting to be disconnected from the machine and if they see that you're in a rush, they go out of their way to make sure they talk to all their co-workers and make it a point to take their time to make sure that they irritate you because they know you're in a hurry. This place is so unprofessional, disgusting, and I'll never be back

It's not a lot of good phlebotomist here they can't never seem to find anyone's veins I want be coming back here. But this place is very clean in it's fast track.

After vitals they prevent you from using the bathroom even if you're waiting 45 mins to donate. Preventing donors from using the bathroom is putting their health at risk

Service is fast and fantastic. Staff is very professional and polite and the benefits are great.

To whom it may concern, this was my second time coming to this center. The first time was a positive experience. The second time was a very negative and bad experience before I went to the floor on my first visit I asked who was the best person to stick me, I was told Ivan Jasmine and Tracey Jasmine stuck me and she was not successful another girl unfortunately I don't remember her name but she has a unique name she was successful and I was able to complete my donation. Fast-forward I came to the center on

Natali was very kind when asked questions she gave me all the info I needed very friendly very glad she attended me thank you natali big hugs

This plasma care center is the best place to donate , I never had any problems here very professional especially tracy

Manager on duty miss Tracy is unprofessional, lacks communication skills as well as respect, everyone else is amazing.

Had a very pleasing experience. As far as plasma experiences go. Throughout the years this is the quickest in and out time by far. Clean and staff was friendly enough.

very nice staff, made it very easy!! super clean environment as well!!!

Worst location to go to their Communication skills are horrible. I donated my plasma and didn't get paid. They told me I Back the following day in order to get a card for me to get paid I'll never be back

BooKed a 645 appointment and arrived at 646. Upon answering questions from the staff the informed me that it was 650 and it was too late AFTER questioning me. That's bs took me 2 hrs to get here on the bus just to be spoke to rudely and turned around

I like the staff they're very courteous & professional

I would recommend this place to friends and family, fast and peaceful environment. 10/10

Never had no problems cool ppls

Th security is rude. And no one but him being at the desk is useless , he's no help for simple questions

Soooooo Adorable and Precious thank you for sharing this moment with me

Very good staff always clean and friendly

Clean, professional and very efficient. Tracy is the best!

This is worst plasma place ever the staff is completely ignorant no class what so ever the women answering the phone are rude disrespectful and all an all just lazy they mixed my blood work up with another persons I came in with my blood work from a real dr am they refuse to correct their mistakes they need shut this place down or completely restaff it's ridiculous tbh I'm sueing them for Mel practice

I was not a happy camper here. I was told that I could not donate since I was taking a certain medication for my heart rhythm.

Racism at its finest go to the one on 87th state way better environment

I've been donating since 2014 and I've seen many staff come and go but the staff they have now are great at what they do. The life of the staff is definitely Calvin . I never feel pain with him. Overall everyone is pretty much dope !!!!

I'm noticing all bad reviews majorly I'm not going here at all

This is the worst location I've ever been to staff is so rude and disrespectful they treat donors like Animals! You would think they would give a little more respect we the ones that's keeping them in business .. Level of disrespect I've witness as well as received . Only a few staff here I enjoy seeing and that are pleasant the rest of them act like they don't want to be there . They are way under staffed. I wouldn't return here if my life depended on it. I definitely wouldn't recommend them to anyone - go

Very nice staff and service from them

Amazing center. They are quick and pleasant. Most importantly, love the way Mr. Vega wraps your arm when finished. He does it to where your elbow is not covered, therefore not cutting of circulation when your try to bend??

If yall thinking bout coming here don't they did me bogus as hell I go to biolife more than here I never have no problems there I'm always getting stuck more than once here idk why it's only two people in there that really know what they doing and you'll know when you see them they stuck me twice and took more than 200ML of my blood and only compensated me 30$ after being there for two hours biolife don't do that they give you the whole thing if they stick you twice plus they aint even return my blood here

Super unprofessional and inaccurate information was given when I called today

Highway robbery, practically selling my soul for that lil blood money. Shout out to the Calvin, and a few of the Hispanic women and the one dark skinned woman with the locs. Vega does a good job as well and Irving he's just rude, no care in his job whatsoever. I'm not understanding how he still works there. I hear complaints about him regularly.

My Oldest Daughter Spent her first time donating her blood to give back , and earn healthier. She said it was a good experience knowing she's not alone when she helps people get better like everyone else there. Share and bring a friend willing to help and earn also !!

Friendly staff, cool atmosphere, decent music, short wait times, new donors are getting $100 for the first two donations. After that, this center offers the MOST money for each donation in comparison to any other plasma donation center! If your in a bind and need a few extra bucks... give Grisols on 87th and kedzie a try!

i really like it here cause staff r really nice n fast in seating u down i will b returning with no doubt

Very good professional Workers, I Love This plasma Company For Return donors they give more funds than any other plasma Centers

Went into donate today. Hooked up there some kind of problem with the line. Not my fault! But unlike most places whereas the error occurs on the center's part they give you your full donation amount. Supervisor Tatiana says that she's only give me half.. even though it was not my fault but the centers error! Terrible! Won't be back!

Straight to the point? I love this place and the people? hands down the best no complaints at all.. keep up the awesome work!!

I enjoy coming here to donate. The staff are respectful, considerate and courteous!

I had Put my account on hold for no reason, then when i proceeded to use the kiosk, the assistant supervisor kept my account on hold when she said she did not. For that I was Permanently banned??? Does not make sense what so ever. Very one sided and dangerous center I would not recommend. They torment their workers that work very hard in there. While management pretends to fix problems within the confines. Also i would leave the center with bug bites wondering where they were coming from. Many Health hazar

Non professional and they stay with attitudes

Went here 12.9.2021. I was going to be a fist time donor. First time donors receive 150.00. I arrived at 10.30am. from 1030sm til 1.00pm I'm still waiting to get my physical by the doctor and go to the kiosk to answer there questions, and then go to the donating floor. They say the whole process takes 3 to 4hrs. That's not true. They kept taking returning donors first,and appointments only while the new donors sit for more than 2.5hours or more waiting without any kind of verbal communication. .They do not

This is the most ratchet and unprofessional donation center I've ever experienced. The general manager is rude. They took all the leadership positions from black women. They are constantly behind and wasting individual?s time. They lack customer skill and the appropriate training to adequately preform their jobs!

You're the best work in the world

Unfortunately, I had a reaction while donating due to be being dehydrated. I don't know the staff members name but he was a tall bald male. He was very comforting and reacted fast. The doctor that came afterwards was stern and kind of rude. Overall I'm thankful for that staff member that helped me!

I've been coming here for 2 years. Excellent staff! And great fast service

Great place. Friendly staff!! They are professional & get the job done. The wait time isn't bad. You'll be in there for 2 hours. Time goes by fast if, You have a electronic device. My only complaint, Is the People. Some of those People shouldn't be allowed in. They smell, Are loud, & Ghetto!!! But besides that. The place is great.

Garbage I came here they said you need mail I left came back they said does it have your address on the mail I said read it they said open it they said it needs to be up to date mail I now just went to kedplasma with. NO MAIL AND THEY TOOK ME AS A CLIENT AND SAID BRING MAIL FOR YOUR SECOND DONATION I see why the have no stars here they act like super cops here THEN THE LADY SAID YOU CANT DONATE HERE ANY WAY BECAUSE YOU DONATED SOME where else at to locations I said they were 5 months apart from each other

Love it here? time always with Kelvin, Asia and Erwin are on the floor!!! Keep up the good work guys!!

I have been having problems with this place since last September when they asked me to retake a physical I already took the previous month! They are so lacks and blas? about how long it takes to complete the physical. It does not take hours to do this. The only reason it takes so long is because you spend most of the time sitting and waiting. I came in today hoping to complete this process so that I can continue to donate my plasma as I understand there's a huge need for people to donate. However the worker

This place is very unprofessional, The staff is very rude and have no urgency, I waited 3 hours just for for them to tell me I couldn't donate because of a piercings I've had for months , the ladies really just didn't want to do their jobs they pick and choose who they want to work on and let donate I went to a different location on 87 and Harlem and had no problem donating at all. This location on 87 and kedzie is horrible and need to close down for good and reported. The vibe is messy and they put people

What a false advertising scam lol. You sign up on their website and they send a welcome email offering pay of $400 for the first 4 donations then you get there and get paid the same as current donors!

I been going here for a minute and had multiple professionals assist me, but there is one particular who was very professional, quick and I definitely didn't even feel the procedure in process. I believe the young gentleman that I'm talking about is Kelvin or Calvin, I'm unsure of his exact name but I'm positive that everyone who reads this knows exactly who I'm speaking of because he treats everyone with the same amount of professionalism and respect!!!

Very good customer service from the screeners and from the phlebotomists. Definitely recommend going

This place is disorganized and customer service is severely lacking. First day I spent 3 hours here without donating. I came the following day to complete my donation and spent another 3 hours along with being forgotten. Attempted to get into the Donor Hub and invalid ICN code. At which point I called the Helpline who told me they couldn't help me. I was told to call the office for help with the website. How can a helpline not be helpful? Called the office several times and left 2 messages. NO RETURN CALL.

Terrible I made my appointment at 9:30 and was sitting till 10:30 people just kept walking pass don't pay well at all will never come back here again one guy name Irving just walk off and went to lunch before for finishing up with donor

So today was my first time back here because I been out of town, but today I almost walked out. I was sitting in the front and I seen Rosemary, one of my 3 people that always stick me, so I got to the back and I requested Rosemary, young lady in the back said we don't do that very nasty, I won't say your name but just get it together, so I asked for a manager, Rosemary seen me while she was going on her break and came to my aid, she stopped on her way out the door to help me out. I really appreciate you Ros

New review: kind of annoying that you have to keep reminding staff that you're a veteran to get the 5 dollar bonus it should be on file soni don't have to keep remind staff whenever they forget . And sometimes when I do have to remind them whoever handles the payments seems frustrated everytime I have to tap on window to remind them again about missing the payments it's so annoying that I feel like I bother the employees Make your appointment but expect to be on the chair donating after two hours. No urgen

I am currently sitting here...I've been here since 11am it is now 1:15 and haven't even been seen yet...I've come with others in the past to different locations and the new donors were priority, the staff hasn't even acknowledged or apologized to the people waiting or offered any kind of calmness to the people waiting...! This was my first and will be my last. Thanks but no thanks on this location...not all the staff was rude and unapproachable but most were and the security....well I guess he's here to do

Absolutely and amazing team of workers. Even when it's super packed they still get the job done! They all really know how to work together and support each other.

This was my third visit or attempt to donate here. Staff with the exception of a minute few believe that theyare doing you a favor. Get ready to sit for an unprecedented amount of time if you are a new donor. My first three attempts were in this order 6 hr wait 4.5 hr wait and finally a three hr wait before the process even began. After speaking with the disrespectful center manager i now understand why the staff is so ridiculous. Pros. First Three donations are $75 Cons. Ridiculous wait times disrespe

I don't like anything about my experience there. You would think that as being a new donor they would at least get the paperwork out the way they have you waiting 4 to 5 hours just to call you name even if you came at 7 or 8 in the morning when they first open. Then they want you to eat a good meal but after a couple hours of waiting you will be hungry again and I heard sometimes they run out of saline so u have to drink plenty of fluids before you come overall I think that they should at least speed up the

It states that as a returning donor u will receive $100 for ur first 2 times this is the second time of me going and they only paid me 40$ they full of shyt the staff is ghetto and soooooo unruly they don't answer the phone they have no clue to any questions u may have and I will never return. As a phlebotomist myself they know nothing worse experiences ever

Ghetto. They don't even acknowledge you when you walk in.

The technician at this place think they are nurses, they are very rude in there. Find another place beside this. They treat you like you a crack head or something. They talked to you anykind of way. They need to close this place down.

Awesome place! Super friendly, super professional. John Vega helped me several times and he is wonderful! This is by far, the best place to donate!

This is the WORST location to attend. The staff here will find reasons to not allow you to donate. At 1st I thought the staff was racially motivated. But, I have concluded that they are just untrained.

If two of your staff leave I'm not coming back here because they are they best they treat me with respect kevin & Asia they are the only one that treat me like I matter and respect me

This is my 3rd time donating and it's been quite alrt great people

One of the best Plasma collection facilities around. Most of the staff are courteous an helpful. They just introduced a feature Express Kiosk in Donor Hub 2.0 app that allows you to bypass the Kiosk and use Biometric fingerprint scanner. But have spare time as they usually are packed so I recommend using the app to speed up the process. FYI stay away from fatty foods, dairy, fried food and be sure to drink plenty of water the day before you donate!

Worst donation place ever. Acted like they don't want life saving plasma. The minute they found out I don't live alone I was discriminated against. Don't go here! Don't refer anyone here. There's too many other good places like octapharma and BioLife. Way too many other good companies that value your time and effort.

They permanently deferred me because they cheated me so get this I want to know why did you call me to see when can I come in and then when I try to make an appointment I've been permanently deferred explain that you don't have to send me no text messages call me personally for what

They be using different blood pressure monitors that don't even read your blood pressure right & they also look nasty & old, can't wait until the new plasma center open up in August on 87th and the Dan Ryan. if I could give this no stars I would

I'm from the state of Florida. This Location is very slow for new comers. I've been sitting for 2 hours an I haven't been seen. In Florida your whole process including actually donating for new comers takes about 2 hours. They need to have a special set of people that just takes new comers.

Spend your time elsewhere. They make you wait a long time to donate whether you are a new donor or return donor. I had to go through the new donor process process even though it was less than 6 months after my previous donation which is the time period they mention. Was deferred today because of not having my proof of address. Not a terrible experience dealing with them and some of their staff are friendly, but I'm sure there are better plasma centers to donate at.

i would give zero stars if that was an option! possibly one of the worst plama donation centers I've ever been to. the service given to the donors is nonexistent. they treat you like they are doing you a favor when the donors are the reason the doors are open! if you want a respectful and speedy plasma donation experience, avoid this location LIKE THE PLAGUE!

I had to wait 5 hour to be seen. to do physical n drug test was told my heart rate was to low by 2 points come back tomorrow and you don't have to wait long just blood pressure then do blood . Came back next day at noon. To tell no. I have to do drug test n everything all over again n come back at 7 am when I was there for 6 hours of my time the day before n passed drug test n paper work.

Definitely a friendly place, I love the staff, the waiting area and back area are always clean. Definitely would recommend!

Don't go here!! It's extremely ghetto and dirty. The works aka staff are very rude and nasty. I hope this place get shut down quick!! They always steal your belonging, so you better watch out! Even when you go back to get your blood drain, you leave something there say bye bye because either person or staff gonna steal it and not give it back. There need to be a petition to shut this place down!

Would?ve gave them 0 if I had an option to. Was racially profiled and accused of smelling like marijuana when I don't even smoke. The tall officer that wears headphones and the girl in the front were the ones who told the manager who then came to smell me in the intake room. This led to my blood pressure being high twice and being deferred for the day. Will be calling corporate to make sure this is not standard practice for all black males.

I can't even go back here to donate for what ever reason it's not justifiable because I literally tried every plasma center in Chicagoland that's reasonable soooooo...... why am I permanently deferred last time I went I was being discriminated against and that's why the lady deferred me and they can't do a thing about it super said stray away because the loyalty you show by giving them your blood plasma to do god knows what it and sell for god knows how much when you really need a quick buck they'll do you

Let Me Start By Saying This place is Soo Un Organized . I Was Intrested in becoming a new donor 2 weeks ago , I called Tuesday (no answer all day) , wensday (no Answer) Thursday I called and made a appointment with a young man , he said I'm good to go on Thursday of the following week . I called back Tuesday morning on that following week to Confim the time, and they told me they couldn't find my appointment so I made another appointment ! Long story short , I get to my appointment traveling from 45 minutes

I dont recommend new donors to come here. Even regular donors have to wait 3 to 4 hours for the whole process to be completed. The staff is ghetto, they keep misplacing files, and they never answer the phone. How inconvenient is that? Especially for someone who has to use public transportation? If you youre misinformed on one thing you may have to go back home when all of that couldve been prevented over a phone call. Please go somewhere else. Dont come here. This is the worst time of year to become a new d

As long as you use their App you can see what days and times are available. You are in good hands with the phlebotomist just look away if you don't like needless. Eat no pork before the day of the appointment. Drink plenty of water for hydration.

Good quality care

This is the only place that only takes 20 new donors and you have to be there when they open. Horribly mismanaged. Hours dedicated to someone telling people to go to kiosks appointments could be used to help process new donors. If I could manage it for a week is have it running like a normal donation center and doing a lot more plasma. They have to be losing money due to their very flawed system. Your first donation can take 6 to 9 hours if you're number 15 thru 20. Totally unacceptable and showing no respe

Some of the core staff (people who will be doing physicals) are rude and if you're a newbie, they'll have you waiting all day without any notice to when you'll be called, just to fill out paperwork. Do not go to this location, it's not worth the $50.

This place is horrible, i will start by saying none of the employees wear name tags in this place. The employees at this place is totally clueless when your asking them questions. Also, this place play hip hop music in the inside and when your done donating they will give you a lower amount.

The worst place of business I ever been in. The staff are rude and act like they on the street at a get together. They make you sit for 5hrs b4 they even call your name for the first step. The fat ass security put his hands on me I called he police and the whole staff lied I really really wanna law suit and to press chargers against that man

If I could leave no stars I would. INCOMPETENT AND RUDE STAFF , MOST have lack of training and when you inquire about their experience or qualifications they get mad and say you signed a consent. DO NOT COME HERE IF U CARE ABOUT your health , some of the staff doesn't even change gloves between patients ??

This place is beyond slow for 1st time donors. This will be the third place in 3yrs that im considered a new donor because of time between donations. I never waited 4hrs without even starting any kind of paperwork. Im here now 4hrs and still nothing. There have been 15 new donors here since 7am and only to still be sitting here not helped yet

I been here two hours and no progress has been made. I have been signed in for about an hour and a half. This process does not take this long. These people need a new system. Not to mention they never ever answer the phone. This is the worst plasma place in the city. How does the process take 2 to 3 hours but you got people sitting waiting for 3 hours before even checked in!

Very unprofessional work and staff . Staff is very rude , disrespectful and unprofessional . The new donor process is long and unworthy , with unprofessional,racist and irrogant staff . The old donor process is short and unworthy because old donors can come and sign in others and they are all able to make a donation , even the person who isn't there . The place is unsanitized and undisinfected , soon as you step through the door you get sick coughing , sneezing any and all things related to allergies . Othe

Plasmacare is horrible they allow the staff to have attitudes and treat the donors any way they want and when you defend yourself they permanently defer you with out the staff receiving discipline. They are usually under staffed which causes long wait periods and if the staff don't like you they will stick you wrong and tell you it's an accident. Depending on how you like your customer service to be I would recommend you find some where else if you can it's not worth the trouble.

Do not deal with this location. Employees are very very slow. Called five time in the morning and earley afternoon for various details but they never mentioned they reached a limit at 830am. No common sense I will never deal with any of these places with these ppl running the operation.

Good people, but they don't do enough about the lobby noise. TV programming would be better if they just turned it off. It's irritating to see the same shows for months and months. I have to take another star for that.

So where do I start ??????? this has to be a joke. Good people of earth this is a terrible place of business. Let's hope change comes soon for the people who uses this services. New staff up and down please. No way customers should be subject to such horrific services and I am disappointed and disgusted. Never thought I'd feel this way about anything or place. PLASMA CARE needs HELP.

This is my first time donating and when I called the lady she told me I will only be in here for 2H and I been here since 9 and it's going on 2 o'clock I haven't did any paperwork yet and they just started calling ppl now.. They staff been in hear laughing playing and eating.. And talking about ice cream. They have on no name tags and they use profanity freely they are very unprofessional and I will not be back in here?????????

Grifols is an AWESOME establishment!! I have a wonderful experience every time I donate & I am so Grateful that my plasma is helping save someone's life. I have been donating since Nov. 2019 & the staff are great!!

I actually enjoyed my visit and had no problems. I was there a pretty lengthy time but I had nothing to do and nowhere to go. The wait was to be expected so no issues for me.

This is the most professional plasma donation place I've been to. I started there recently, and maybe there were waits before, but now it's appointment based (after your first). It's clean and the staff are great!

They cheated me out of my money like who really gone donate for 40 dollars they got me and I'll never return they told me 85 and I only received 40 they act like I told myself what I was getting I only recommend new donors just my opinion

Worst one ever....the people who worked there are rude...now I was supposed to enter as a new donor because my last donation was taken 5/26 and today's date is 12/18...also when I went last Wednesday to give them a blood sample they told me after my blood clear that I would be back as a new donor....I came in today and this woman who work there told me that I was getting 45 dollars after I tried to explain to her about the date she got very rude with me and I told her she very rude and I wanna talk to someo

You guys are making me scared to go there. Im in no mood for bul. I know me and my temper but are these people really this bad? Why isn't nothing being done about this place. I donated in hammond and gary. Its about the same but not the way this place seems based off reviews. I Just need money to pay the bills. Is it going to be this hard as a new doner. ?

The staff there is GREAT AND KNOWLEDGEABLE ALSO FAST IN AND OUT ????????????????

The girl who works the front long pony tail she is extremely rude always has attitude told the boss last time all for this chick to roll her eyes when I walk in . smh sad slow place . I guess working here u can treat the people however without getting in trouble . very unprofessional.

Staff was very rude they had me wait over an hr and a half and then told me my military documents couldn't be used??? Its a federal document containing my ssn. I can use that document to purchase a car a house open a checking account but not to donate plasma when 2 other centers accepted it..nice to know my service counts for nothing and they turn away vets

Seems to be a big joke for everyone in the back people walking around, dancing while people are waiting extended amounts of time to be seated or unplugged and jokes while have needles in their arms? Doesn't seem very safe honestly

I have made a couple donations there and don't understand these negative reviews. The staff has been friendly on every visit. They joke and kid which does wonders to relieve tension if your a first time donor. Yes it takes awhile-but no longer than anywhere else.

Called six times ovet two days and nobody ever answers the phone. Very unprofessional the staff up front stands around. There is never anyone in the screening area. Ive been here for 45 minutes without any service. A total joke

Why are they not answering the phone I've called 35 times in the last hour. This is not profesional at all, I'm new and never been here before so I'm trying to get directions but their not answering and I've called someone picked up once out of 35 times then hung the phone up in my face. I'll be searching else where to donate andngetting in contact with the better business bureau asap

All the employees are great with a friendly attitude would recommend to all friends and family.

My first experience was great and continues to be great. Very clean and professional. I recommend anyone that needs help plus they are helping others.

Very rude I called and asked questions before i went there i get there wait 30 mins to be told i can't donate because my id is expired and that was1 one of my question when i called medical supervisor john very rude then i asked to speak with another supervisor wich was the front desk reception i believe her name was niesh even more rude it's just sad how supposed to be professional people at work get down makes the company looks really bad

They move slow and they be doing a lot of talking and not doing they job. Maybe if they stop talking they can do the job better.

The first time I came everything was great, second time the needle felt wrong and it was very painful. Not sure what happened this time but something wasn't right, I felt unsafe!

a combo of unprofessional and decent get your money and go. Catrina,was cool beans. but there's drama trust me, some people just shouldn't work with the public everrrrrrr

Update: Zero stars totally told me I hadn't been to this center since august, September October I was there smfh told me I couldn't donate because Of a tatoo I have when I just donated last monthish smfh. Im definitely reaching out to corporate about this smh

This place is going to get shut down because of there staff dont except new donors. Like when i went up there this morning at 8am, the man and lady told me they wasnt excepting any new donors anymore because there power went out an they didn't know when it was comin back on. So they told me to come back tomorrow but i told them i dont mind waiting and they said no you cant wait. Like i had tried to call them before i even went up there today because i had a question but no one answered the phone.

Donated here for 2 years. Equipment is outdated, over stressed employees develops bad attitudes. Pay scale changes too much.

The experience is standard everywhere you go... but this place for some reason has the slowest pace from walk in to ending the procedure...They give no bonuses as compared to others like CSL, Octapharma or Interstate, which I can still understand....But the absolute and most rediculous new rule they enforce is that you must make an in person reservation to donate, ... No Walk In's welcome here (and may I add they incosistently enforce it, ie whenever they feel like it) furthermore they do not answer their

They very slow in this place cheat people out they money then they blame it on the system when they mess up appointments do not go to this one on 87th go to the one on 95th they are 10 times better all staff in 87th are hustlers and they lazy as hell they dont wear name tags because they do not want to be held responsible if something goes wrong u cant name them directly

This is a good center to donate at You get bonuses every week , they have you in & outt !! You just gotta make an appointment if it's not your first time

John Vega awesome employee great spirit and employee ?? thank you Vega for an awesome experience with love ? ulee

Very rude security, it also seems like they want you to catch Covid been sitting in the lobby with people for over 4-5hrs in a tight room, there also doesn't seem to be much urgency lots of laughs from the back but only one person working the front, honestly a terrible experience

This is the most unprofessional establishment I've ever been to.... Get your money and go doing anything else while your here will piss u off. ( Been Waiting for over a hour )

got here at 9 am, up to 12:30 they called me just to fill some paper work and waited till 3 to get called and I left this place at 6:30 smh service sucks.theirs seriously better places than this.

Great experience.

It was a long wait but .After my frist time. It was cool. They need to be more nicer and answer the phone.

They cheated me out my money on the third time I went there I couldn't believe it I will never go back they're rude especially the owners were whatever this girl name was she was Mexican dark hair cuz I sure hate to see her outside

The best

My first time here was my last they are very unprofessional and rude the wait is not what they say i came in at 7am an no one even talk to me until 130pm i would not recommend no ome go here at all the pay is 75 bucks but its not worth a 100 if u ask me i hated it SO STOP GO SOMEWHERE ELSE FAST!!!!!!

First time donor was very nervous but Shannon was very helpful and pleasant made my first time donating a good experience

Sat there almost 2 hours just for them to tell me not to test because i took anti-acid pills. They have a long list of stuff you can not have taken in the last week. Including medically prescribed medication. Do not use this place.

They are unprofessional. I was skipped over. I asked the manager why I was skipped over. He didnt know why. The employees are unprofessional,nasty and rude. Not worth the aggrevation.

Worst one ever...the women are so rude there...I recommend nobody visits there...honestly they need to fire all the people there or shut it down

The staff is incompetent and have VERY nasty attitudes. They talk down to you. My second visit there, a staff member spilled another donors blood all over me and I was offered no compensation or anything. I was just told I would be paid for the day without donating.

If this place is professional then why is it no one picks up the phone during business hours, can't handle anything if nobody answer's the phone.

Received wrong information from staff by phone. Deidra at this location was rude and unprofessional when I asked to speak to a Manager. Please contact me ASAP.

They are okay...just be sure to take regular precautions ...like make sure not to move in anyway during the process and DRINK A LOT OF WATER or you WILL BE IN PAIN!!

Amazing facility great atmosphere knowledge phelbs you should stop over at 87th say Laurie sent you

Stricted on Wearing mask and cleaners. I never had a problem with a staff member

All is well. First time experience went as expected. If you have complaints, go get o JOB! The word or the day Craig........ "employment!"

My experience was excellent thanks to great staff

Love it

Good service nice workers get you in an out

Very smooth and they communicate well

Very rude people working here. Totally unprofessional. WI'll never step foot inside here again. They act like they are doing me a favor and treat with utter disrespect.

Arrived at 3:50 it's only 2 new donors and they say it's too late when they close at 7 now they say new donors take 2 to 3 hours so how is it too late

They need to close down. ?????? not a good place. bad experience with the workers. Bad service one or two people doing there job

Great place to come donate the staff is very professional great experience everytime I come here keep up the great work

They don't let you take off your boots to get an accurate weigh. Unfair

I Have No Complaints I Go online set my appointments, make sure im full healthy hydrated I be out in less the 1hour been donating here for 3 years

Love this place they are very nice & respectable????????

Great plasma place friendly fast workers I would like to give a special thanks to these staff members Vickie- Shaunna- kelvin for their consistent professionalism

They cool but I fill a lot of back door shixxx b happening ????????

They never answer the phone, the staff is really unprofessional and rude. I suggest whoever is reading this find another center

This is definitely a good place to donate plasma I've been going for almost a year now and always a friendly atmosphere and a good team of employees

Shannan is an amazing worker. Ask for her to do your screening.

They are unprofessional and rude. They don't care about their donors just their employees

Great place to donate local gem inside the community, heart of 87th awesome phlebotomists they're the reason I donate

The first donation is always going to take a long time. You have to do a full physical and drug test.

Made the mistake of not believing the ratings. Do NOT make that mistake. Very unprofessional staff. HORRIBLE service.

I haven't even been there yet and I've already called twice with no answer. Everyone else seems to be having the same problem. This stinks.

They have the best staff and it didn't take as long as people said it would

If you want to sit all day with no service go here !they don't answer the phone and they rude asf !

RUN FROM THIS PLACE VERY UNPROFESSIOINAL PEOPLE the worse people i have ever seen in my whole life my son has been trying to donate plasma 4 months always a problem he didnt have a lease but had proof of address

This is the best place I've been to treats you well and take care of you.

Horrible would not recommend at all the worst place to donate

Very unprofessional staff, longest wait to donate at any plasma center by far, for some reason a new donor has to go through a 5 hour process it's almost like they don't want the plasma or maybe just don't want to do their jobs

They never answer the phone. information is not forthcoming. You seemingly hit a brick wall when asking questions.

Hello my name is Tori Smith I am just trying to find the location to your plasma center so I can come donate some plasma tomorrow

The workers are extremely slow in the donating process, extremely slow in everything they do in here!!! Wait time is over 4 hours

Allie was the best ! Extremely professional.

I've been calling for a week now and still haven't got an answer, I haven't even donated plasma yet. Shows how great their customers service is.

Please don't go here, Staff is very rude, never answers the phone, they have a very lackadaisical attitude, just passing the buck, needs to be shutdown

Got there waited first in line and they turned me around due to my ssc having a small rip.

Cool people and they work as fast as possible

Great comfortable place great workers

I absolutely love this place ! One of my favorites

Horrible horrible place very rude took 6 hours never again oh and was told corporate won't and can't do nun horrible

This place is really bad business the worse customer service ever this place need to be shut down completely

I hate this place CLOSE IT DOWN NOW!!! Terrible service and none of them have license for phlebotomy totally un professional

She didn't even wait till I got in the back to tell me my veins were to small didn't even get the chance to fill anything paper work out!!!

Only getting a 1 star because i have to First and worst plasma experience ever walked here and took four five hours got stuck 3 times and still only got half because u can't get a needle in my arm .

I hope you don't have nothing to do the day you come up to this place. Your entire day will be in a waiting room.

I went here for the first time today and they didn't pay me at all I activate my card and didn't have money and they said they paid me, so it's nothing I can do

Very rude staff, very slow process for very little appreciation and money. Not worth it

Arrived at 7am didn't leave until 4pm sat for 3 hours after signing in

They don't care about you or me they need help they need new workers to help

I love donating to help others, nd I have faithfully for a couple years

They are very f slow piss you off so if you got time you can come if not this is not the spot for you been here since 840 n won't b seen to they are close

The staff was very professional, also the inside the center it was very clean. I will donate again.

Great center awesome people come change some lives ??

They disconnected the phone today and can't get through regarding payment horrible place

Will never come back here again

horrible.... rude and unprofessional. they only get a star because i was forced to.

Donated today and did not get paid at all my name is allen prince jr

Doesn't answer the phone an when they finally did all they told me was they couldn't talk to me on the phone!!

Great Experiences

This is a horrible place to donate the employees treat you so unfair because they know you need the money