Octapharma Plasma Cleveland, OH

This place is purely unprofessional They'll lock the doors 20 mins before closing. The pay is way low $40-$75 The phlebotomist swear they better then you because your donating. Loud music in the back you can't hear your name being called or machines going off The phlebotomist Gossip way to much about the Donors. Slow expect a 3-4 hr wait, longer if new Donors are there. if the person scanning you is having a bad day they will lie about your vitals so you can't donate. They have about 3 or 4 ppl who

They deferred me without giving me a reason and the only thing that I can think of is because my hematocrit was low like four times in a row. And when I called them to see if I was still deferred they said it was a permanent deferral that something was wrong with my blood. It's very unethical for them to not give me more information about something being wrong with my blood.

Loud music they can't even hear the machines beep. Employees dancing and cussing, it's ridiculous.

Very inconsiderate of their patrons. They tell them anything on the phone which winds up being not truthful. Called the center told me that they would be open until 5:00pm. Inform them that I am coming from Berea Ohio, get to the center management won't even come to the door and the doors are locked at 10 minutes to 4:00pm.1 Will not speak to anyone will not answer their phone very unprofessional and the security guard had an attitude this has happened more than once it seems to be consistent with them clos

Drove a friend there n she was in there for hours,and there were people coming out saying that a staff female was screwing a client in the back!!! Wow I wouldn't have to sit outside so long if they were doing there job...so unprofessional, mind blowing, they should keep up better w there staff ..Sad..

Most trashy one out of westside area. They are the lowest paying ones to. Got workers that don't even know how to put in a needle then the other ones to busy on there phones to even care how many times u done been poked. They know what they are doing they just don't care. And top it off there mouths on them. Phones ringing off the hook they don't even pay it no mind

The Staff was great and they are very down to earth there. Sometimes it's very crowded and I think that the Head Manager Is Awesome.

This place has really went down hill. U have to wait a hour or a 2 just to get screened. They either have no help or just do not care. The staff are nice but plan on being here for a few hours while u wait just to go to the back. U need to step your game up. Hire more people or hire people who want to work

I called grifols to be able to come and donate and they told me that the doors would be open until 5:00 now knowing I'm coming from Berea Ohio to donate when I get there at a quarter till 4:00 the doors are already locked no management will come to the door and the security guard had a bad attitude.

Very professional made jokes and to make me comfortable an melted asking questions great experience

This place Suck! All these women that work here do is talk about they personal problems and stand around. It's sad and slow. Awful service to the community.

Worst unprofessional place i ever been the workers are very rude and just get paid to stand around and talk all day and talk back with a attitude to donors and the white people that work there is racist and all the women do is talk and talk about personal life things and they very loud and Obnoxious

45.00 ? REALLY. EVERY OTHER PLASMA CLINIC IN THE STATE OF OHIO FLORIDA ANYWHERE ELSE IS PAYING OVER $100 AND THIS CLINIC WANTS TO PAY $45 NO THANKS. NOT WORTH THE TWO HOURS I GOT TO SPEND THERE. I MAKE MORE THAN THAT AT MY JOB

I have been to few plasma centers but never will I come back to this place. It is very dirty its loud inappropriate, unprofessional they play there and its very load plus the employees say a lot of profanity. I didnt feel welcome I felt like I was bothering them when I was doing the new donor Physical she was reading stuff to me but I couldn't even understand her because she was to fast and mumbling I also couldn't tell if she was even a nurse because there was no name tag this place is a joke!!!!

The customer service is always genuine and I can get in and out in a timely manner.??

So so so so under staffed, not sure why they call off so much. This use to be a good spot to donate at

Security guard almost stole my jacket lol nuf said. Adios

I love it in there the worker's are very nice

Very Professinal staff...don't bother with CSL They are a joke.....Kevin Daniels

Took a protein test and passed but over a month later the da m doctor did not sign off the test

I've been to CSL and to Grifols and between the 2 I prefer grifols

They have the best people skills of all the blood banks, all are welcome here.

Very Professional and Kind and Knowledgeable Staff

Go a hour before they close if new donor

Friendly and comfortable

Friendly and efficient