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Octapharma Plasma Fort Worth, TX

Octapharma Plasma Fort Worth, TX

Reviews Summary

Most reviews praise the staff's friendliness, professionalism, and clean facilities, with many highlighting positive donation experiences. However, some criticize poor customer service, including unhelpful receptionists, long wait times, and disorganization. Negative experiences often involve staff attitude, communication issues, or operational inefficiencies. While many donors recommend the location enthusiastically, a few strongly advise against it due to frustrating encounters. The majority of 5-star ratings reflect satisfaction, but lower ratings reveal consistent complaints about service quality and responsiveness.

About This Listing

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)
Weigh at least 110 pounds (requirements may vary slightly)
In general good health, as determined by a health screening
No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)
Provide a valid government-issued photo ID
Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness
Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)
Proof of Social Security Number (e.g., Social Security card or tax document)
Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating
Eat a balanced, iron-rich meal within a few hours of your visit
Avoid alcohol for at least 24 hours prior
Refrain from smoking 2–3 hours before your appointment
Avoid intense exercise for at least an hour before donating
Get adequate sleep the night before
Bring a list of any medications you’re currently taking
Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process
Repeat donations typically take 45–90 minutes
You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)
Some centers may offer a refer-a-friend program with incentives
Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Contact Information

Address

6228 Hulen Bend Blvd

Fort Worth, Texas 76132

Visit Website Call Now Get Directions

Customer Reviews

Payton at the Hulen location is absolutely amazing! She is quick, efficient and very professional! I didn't feel a thing and have never gotten in and out so quickly! Thank you Payton! The rest of the staff was very friendly and helpful!

I've been donating here for 5 years and just wanted to express how wonderful and professional the staff are. There have been times I've had a new phlebotomist and times I've had experienced staff. Sometimes I've not been able to donate due to my own health. They've always been kind and even given me a thank you gift even when I couldn't donate. I could not recommend a better place to donate blood.

Lovely staff, all of them! They're quick, knowledgeable, friendly, and really made the experience wonderful! Be sure to give blood, it's a wonderful way to spread kindness!

I called Carter Blood Care Center because I wanted to donate to help others. I was told they opened at 8am, their website also states they open at 8am on Wednesdays. I was told that I did not need an appointment to donate, just come in during business hours. It was a pleasant conversation and I felt comfortable going to the Fort Worth Hulen office. I arrived around 9:30am on Wednesday and the door's were locked, I looked over at the sign listing the office hours and it stated that there opened at 8:00am, bu

For all of the negative reviews posted there are thousands of good reviews unposted. I've donated with Carter Blood for nearly 30 years and often at this location. I've seldom had a negative experience and realize I have negative things to happen with my phone, my car and the world in general. When I do I let people know in person and let them improve or I quit supporting them. Obviously to me Carter is meeting needs and managing themselves in an admirably sustainable way. Keep up the good work.

I have donated blood for 3 years and never had what I'd call a negative experience until today. I walked in the donor center and the employees were sitting around chatting (there was one person hooked up the place was otherwise empty) but apparently didn't have time to greet people. I signed in and stood there for awhile before someone finally came over. Now I fully understand that people who look on the cusp of the 110 lb weight limit have to be weighed, I am used to that! But to be looked up and down and

The receptionist was not helpful at all. My son and I weren't even greeted when we walked in. The girl just stared at us with a dumb look on her face. My son was unable to donate blood because he didn't have an ID on him. I mentioned that he was a minor and the only ID he had was one from school from 2 years ago and the receptionist said it had to be a recent ID. I asked if there was anything else we could do because my son was ordered by a doctor to donate blood due to medical reasons but the lady, "Jennif

Friendly staff. Simple process to donate blood. Free snacks were greatly appreciated. Staff was unable to answer several questions, but overall, very satisfied and will return. Thank you for your help!

They're always friendly, helpful & knowledgeable. However, I selected the option to schedule an appointment and was accosted with an unreasonably lengthy message about covid antibody results. It stands to reason that these would ONLY be available AFTER an appointment and there's no reason to waste my time when I'm trying to get an appointment.

Worst Experience EVER! You would think its a 3rd World Country Blood center here! I do NOT recommend this place to donate blood! STAY FAR AWAY and BEWARE!!!

Easy in and out . Extremely Nice people

My third time today donating at this location. It is kept clean, and the people are very friendly.

Everyone is so professional. A great place to go donate.

Staff is great! It's a great cause and you get cookies, what's not to like about that! Greg Bird Realtor

Very clean and friendly place

the people that work here are very nice but everyone seems to be moving at turtle speed which gets frustrating. very clean facility!

Always nice & friendly! All are very professional and always a nice experience!

Clean and nice staff. A great place to donate.

Lauren was the best. Very efficient and very sweet!

So quick and convenient to donate here.

Ladies here are always awesome!

(Translated by Google) Everyone here was friendly and professional. Clean, organized, and private facility. Govanna was my phlebotomist, and she did a great job. The environment was much more relaxed than a blood drive. I gave a double donation of O negative blood, a universal donor. I encourage you to donate here. God bless! Everyone here was friendly and professional. Govanna was my phlebotomist, and she did an excellent job. The environment is much more relaxed than a blood drive. I made a double donati

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.