Octapharma Plasma Independence, MO

hands down the best center in the city. The employees are knowledgeable but don't treat you like you're beneath them or like you're an airhead. The process is simple and I love how you can answer your questions on the app before getting to the center! It saves so much time. Thank you all for making me feel like an important donor rather than just a bottle

I loved donating at Grifols before I was permanently deferred...techs were super friendly, very efficient and very helpful with info. Great staff, always clean and very upbeat

All the employees here at indep location pay close attention to everyone if there's a problem they are on top of it. Never worried about coming in and wondering how my poke will go as i have alot of scar tissue but they get through it with no pain.

In the 4 years of going to (Independence, Mo.) Grifols Biomat USA, I've only had pleasant experiences from all the staff, they're very kind and always professional. They work hard to make you feel at ease while donating & get you out in a timely manner! I like that the facility is always clean! I won't go anywhere else! Thank you for being the Best plasma center in town! Wish I could give more than 5 stars you deserve it!

Hello. I have previously reviewed this center, and my comments still apply. Everyone is courteous and generally provide swift service. However I've come upon an issue I believe needs to be brought to light. At every Dr. appointment I attend, my bp is completely normal, yet when they take it at this center, there's a 50/50 chance it's not only too high to donate, but I'd even say dangerously high. The pictures I included are my (normal) bp rates where the very next day the machines here were saying I was 181

Ashley is the most rude manager I have ever seen, she threatens with deferrals; she cusses, her employee Kaleigh cussed at me as well because i was getting sleepy from the donation, then instantly kicked me out and a lawyer has been obtained.

Everyone here at the Plasma center are exceptional people. They literally go above and beyond to help you and to make sure your comfortable. The security is very kind and I absolutely enjoy the atmosphere

Everybody is nice! I'm glad they got the new machines! Makes everything quicker. They provide plenty of entertainment while you donate as well!

Best place to go to when you don't have any cash also the employees are top-tier nice and very very very VERY RESPECTFUL AND WHEN IT COMES TO EMERGENCIES they stay calm I've had one and they made me feel very very safe and I wasn't scared very comforting people at this center yours truly-Sa'von Lavell Gant

Staff is really friendly and knows what they're doing compared to other places I've been

Everyone is so friendly and helpful. You are in and out. The best donation center there is, and I have been to them all

Everyone is very friendly and kind there really isn't one that stands out more than anyone else. They all deserve raises!

Staff is wonderful! Process was simple, pleasant. Will definitely recommend!

I think everyone is very friendly. I also get right in and don't have to wait.

I had a super good experience there for my first time unfortunately it was unable to donate due to my blood pressure being too high. Monica was the best super super helpful, very thorough very professional genuine smile awesome. Doug super annoying, in everybody's business doesn't seem to get along with too many people there everybody seems to have the same feeling as me of being annoying and just a better environment if he was not there honestly

This is the most amazing place I've ever been in my whole life I love Junie,Mariah,Royce, Ashley,

Been doing this for a while now and usually everything is very smooth and no problems. Have had a couple issues where I was told my blood pressure was too high. I never run high and when taken anywhere else or at home it is always fine. Facility is clean. They have an app that once you get it set up and working it allows you to do your check in ahead of time and just scan your code when you arrive for your appointment and that makes everything way faster than doing all the questions on their computer. E

Super friendly staff, very clean facility, don't mind spending time here donating.

Where is plasma center money doesn't come until the next day sometimes or the next hour and no one is there to help you

Never been here before looking for donation centers and comparing what they pay donors and stuff. Does anyone know what their donor pay is now?

Great staff! Clean environment! Always a great experience coming in to donate! My favorite donation center by far!! : )

Everyone that works there is very nice and polite and does a A+job handling me as a patient

They Are Very Great Big Shout Out To All Of The Staff & My Girls Mariah & Ely ?? My Favss

Since moving to appointments, I'm in and out quickly. The staff know their stuff. Most have been doing their job for years if not over a decade. They laugh, joke, and make the experience stress free.

Amazing service and fantastic staff love looking forward to my donations Mariah Kaleigh Michelle, Ashley

Amazing staff fast reliable best center in independence for sure Ely deserves a raise

Juni is the best cms. Ely and mitch are the best phlebotomist here ! I love this place ??

The best center I've ever been too. All the staff is GREAT!!!!

I've been donating here for quite a while it's always has been a good experience. It's been fast and slow at times but that's not do to the employees they all seem to take pride in the work they do. I'm glad and happy to know that the donation I make each time goes to help others in need of it. I've been going every week at least two times which is the limit you are able to donate. It's a great source of income it help you to help others that's for sure! They also run programs or activities that you can tak

All the employees are great! I won't go anywhere else!

Had the pleasure of being helped by Brandi for several of the steps for the new donor process. She was very nice and thorough in explaining everything for me! All of the other staff members who helped me were also very pleasant! Even when a snafu with my documents sent me back home for my marriage license, I feel like the process went as smoothly and fast as humanly possible!

I like coming to this donation center because they really work with me and my veins. Nice place to come to

The process went faster than other places even though I was a new donor

They good at the jobs and and nice every time I come in

I can't say enough good things about the facilities and the staff they treat you with the upmost respect they will call u by your name when talking to you as well as make personal connections with you Ps juni and mariah are my favorites to be stuck by royce is a close 3rd

The staff here appears to be pretty low skilled. I was denied because they could only find 1 "good" vein, but I've had numerous knee surgeries and the vein they said was bad has been used for the IV every single time without the nurses ever missing it. Confusing, considering they made me watch a video about how badly plasma is needed. If it's not 1000% easy they seem to give up. Edit: I went to a different center and donated with 0 issues. Yall are just lazy

One of our workers a great place to donate at Love ?? the donation center here !they are all so wonderful

I love the staff and the environment, they really care

Pleasant and fast. They have really improved their services in the last year. They are very respectivable of your privacy. The monthly bonus has improved with the company. The employees are very friendly with everyone. The management has improved so much that they actually communicate the the guest.

Pretty quick and easy process and nice employees aside from today's visit. It took an hour and a half just to get to the screening where they prick your finger and check vitals. They had been extremely slow earlier so they sent a text out letting people know that it would be a good time to come in. I didn't receive one, but signed up for the service while I was here. Then they sent most of their employees home early. Then, people start filing in and there were only a few employees to handle of them.

Sometimes to slow, I think that is more of a staffing issue, but overall pretty great people and a fun environment more often than not. More talent here than Biolife in Liberty for sure! Keep up the good work.

THIS PLACE IS AMAZING!! STAFF IS AWESOME!! MARIAH,ELLE,ROYCE AND CREE!! THE TRUTH.

Awesome staff working there! Always take excellent care of me when I donate. Everyone?s extremely friendly! I wouldn't go to any other place to donate, they're the best! They get you in and out in a timely manner that's always safety/patient care first. Everyone seems to know what they're doing and for new employees they train A1 training. I recommend this place to anyone that's having thoughts of donating or people that have donated in the past somewhere else to come to BPL!

The people are nice and they have hired more people. I will say that because one person gets hot they have it so cold in there it's uncomfortable. Colder than an OR all because one person gets to hot. I shake and shiver every time I go even with a coat on. It should be more comfortable than an ice box. Its so cold it's rude and today it was especially bad.

The staff here changes out a lot but there is usually at least one person who can stick a needle properly. Is fairly fast service. Would recommend that they might increase pay incentives a bit more though, it is pretty low and for something as valuable as Plasma, I would think the payout would be better. Very cold, but that's for sterilization reasons. Overall, a pretty solid place to go, they don't break any rules and the workers are nice.

Friendly staff. Best place ever!!! The manager is the most awesome person ever. They are fast and efficient. Never have had a problem.

Most of the staff are very polite except I had a young lady today practically yell at me when I tried to reach for a mask. I also needed help with one of the keyosk not working and didn't get any. I usually don't like leaving bad reviews but this made me feel a bit uncomfortable and I left instead of donating

I'll start by saying the lady at the front desk was very helpful. But the staff member DAVAUNTE is very rude, disrespectful and unprofessional he needs to be fired asap for someone that has gotta so many complaints I don't see how he still working there he by far made my first time experience there the worst I won't ever be going back

Quick and efficient. Staff isn't half bad. Overall cool environment??

Everyone is very friendly and does a great job

It has a great core staff, great incentives for new and regular donors, my average time total is about 1 and half hours per visit. Jeff, Krystal, Mel and Dave are awesome! The new summer hours are in place! However, I dislike the policy of not being able to get my blood pressure (vitals) done before I get pinched, which raises my heart rate.

Horrible place. Don't go in there after they bruised you look at you different talk shit.

Very helpful teamwork is awesome mine blowing I love donating at this establishmentGo Biomat

The staff is very efficient. Sure it takes time to get you all done, so if you are a big hurry and don't have 2-2.5 hours spare time then don't take it out on the staff they are doing their very best. To the staff keep up the good work. B.J. Steward

The staff are great. The wait times are relatively low. My only suggestion for the company would be keep turn over low, pay your people well and give them their bonuses deserved at the end of the year.

Got there around 9 am, took until about 1:45 pm to gwr done as a new donor. The staff (few that were there) were friendly and helpful. I was a new donor, which is probably why it took as long as it did.

Most of the staff are nice and pleasant. My only gripe is the wait time to review blood work results. How is it that a medical doctor can go a week without showing up to work to do something that takes a couple minutes at most. I gave a blood sample on Jan 25th and was told the results will be back 10 to 14 days. Here I am nearly 30 days later and still waiting on this medical examiner. At a time when people are really struggling this should be a priority..

Great environment, good staff for years.

Compared to Octapharma, this place is staffed much better plus I like & have gotten to know their staff! I knocked them a star because of pay & "playing games with promotions" (I would rather you just pay more each time!!!) I believe this is the best one at getting you in & out in the city!

The best service I could receive from a donation center. They actually take their time with doing their jobs and try to be as efficient as possible when handling you. 10 out of 10 would recommend ??

23rd st Independence,Mo Very unorganized, Staff vaping, uneducated staff, rude staff, & facility was very dirty & didn't have head phones. If you're a new donor you're practically helping yourself. There's no one to guide you through your process. It took me a total of 5/12 hrs just to screen, see doc, get poked & donate. I hate this facility will not return. Very Unprofessional!

Good vibes and good people to help you.

Very nice and hospitable.

I was nervous but I really wanted to donate plasma. I was treated very kindly and respectfully by all of the staff at BPL. Their facility was clean and comfortable. I am glad I chose them and I am happy to say I now make donations for such a worthy cause on a regular basis. Thanks BPL for helping me do this!!

Ive personally never had any issues with anyone there. The people that ive met are very nice and friendly. I would just hope that some of the patrons use better hygiene practices.??

The whole staff is very kind. Everybody was always smiling and they had a good work camaraderie. I'm not going to lie I am terrified of that big needle but it makes me feel good that my plasma could be put to good use . Also it was money I desperately needed. I am back on the medication that prevents me from donating. BPL will never know the tight spot they helped get me out of I would totally take on that big needle again to donate if allowed

Great staff! Holly calls you by name...great memory and friendly. Krystal knows her stuff! It's a joy donating for a good cause when you have such a top notch staff.

of the donation places I have been to in Kansas City this is absolutely the best place around. The people are beyond friendly and nice. Unlike CSL plasma on main Street this place is an absolute wonder and amazement to be at. I have never met a nicer people. Plus most of them are very professional and actually know their job and can actually stick a needle. You would think the location would be bad but even the people coming in to donate are friendly. All around it's a pretty damn good experience. I give th

I have donated at all four plasma centers in the metropolitan area and this one is by far the best. The staff is very professional and the place is very clean. I'm never in the place very long.. the lines are usually short if there's one at all.I've read some of the other reviews and I don't believe anyone's been here longer than 3 hours. If you are reading this and thinking about picking a place to go pick this one trust me..

3 times. 3 times i have visited this facility in an attempt to donate, as a new donor, and have not been able to. 1hr round trip each time. 1st visit, made it through orientation all the way to medical. Sat for 2 hours waiting on medical and finally just had to leave. 2nd visit, got right into medical, was told i had to wait 2 more days to donate (understandable), amd was told to come back sunday and i would get right through and be able to donate. 3rd visit/attempt, get their at 10am, when they open (?), c

Long wait times early in the day or later in the day your best bet is around 2 pm. The staff is always gossiping about each other in front of donors. Staff is always cussing and being unprofessional. I've donated for the last 4 years at csl then bpl because I moved, never seen so many people have problems or need med attention as I have at Bpl. Something made me feel funny like I was going to pass out now I have had panic attacks since the last 2 months would not recommend to anybody period. The only 2 work

Without a doubt the worst plasma place me and my family have donated at. The 2 woman ?managers? or ?leads? are the most disrespectful people I have EVER spoken with. They will do anything to keep from giving their referrals and new donation bonuses. There are workers there who have blown my brother in laws vein, they poked all the way through my sister in laws vein, and they genuinely are not educated nearly enough to work in a facility like this. Biolife or octapharma are WAY better.

This place is great! Just started. 3 star review instead of 5 is that someone got a new donor plasma welcome bag, I did not. Also it is a pain that if u take one medication u have to go back to get ok 'd and then go back in a long line to get vitals after u already waited once. I waited in line with 10 people had to go ok my medicine and waited back in line with 10 people all wrong! Need a better system than that, sorry!

If your thinking about donating highly recommended staff is super friendly and will great you by name wouldn't donate anywhere else Ps Juni is my personal favorite

I wish I didn't have to leave any stars one is way to much for my situation,Donated today after not having the time to I finished my donation at 2pm 25 min process when I checked my balance my pay out wasn't applied I spoke with staff about what time could I expect it to be on my card I was told give it 30 mins 5 hours later I still haven't gotten my pay out, Not to mention I've been calling back to back for hours of course no answer, No answer actually Anytime I call I never can get any customer service, w

Well here I am again at bpl....instant regrets. I feel like since I gave them a bad review they have punished me. So this is the third spe i have given in a month which is the way they test your blood you're supposed to only have to give one every now and then but this is my third in a month because of some computer glitch here now I don't get my $45 they're going to give me 15 just to draw my blood also instead of being apologetic or understanding the manager just made excuses Alex the intake person or wha

I like the fact that they know my name and I'm not just a number and they're always looking for ways not to hurt me instead of just sticking a needle in and praying to God it works. I like the fact that it's small and intimate and they move with precision and fast pace

Long waits, nurses cant find your vein so they jab you multiple times per visit. I'd give this 0/5 if i could after talking to Harry

The staff is friendly and informative. After you get past your initial visit you can be in and out in less then an hour and half. They make it worth your while for new donors also.

From the time you enter the door they're saying hello how you doing and it's such a comfortable environment I love going there to donate and to help others safe treat you like family there whenever I leave from there I always leave with a smile on my face BPL is a very good place to donate wouldn't choose nowhere else and I've been to a couple of others and I will say hands down BPL is one of the best places I've donated thank you BPL workers staff and my son he works there too I'm so proud of him his name

This facility was ok at first, given that it was fairly new, just opened and had launching issues. BUT...the having to wait while standing in line ( I've donated at MANY facilitys, and this has never been an issue )..on top of the fact that there are many contradictory procedures and rules you must adhere to...so many donor to admin issues..when you need 4 managers on the floor to moniter and make people are doing thier jobs correctly. Something isn't right....you got untrained ( or barely trained people ).

The people that work here are the best. They are friendly, tolerant, and are great at remembering you. Especially if you donate regularly. I go out of my way just to come here.

Nice staff, they got bought out, used to be BPL. Still took me 6 hours to donate, so the slowest experience I've ever had at a plasma donation place. Better prices than they used to have though, extremely long waits though

I haven't been here in awhile but as soon as I got back, it's like I hadn't left at all. Everyone I came across was lovely and mega professional. This is the only place, as for as donations go, for me. Also SHOUT OUT TO MYA, a new sticker, she was AMAZING.

Best [ V ]AMPIRE SHOW IVE BEEN TOO. RIGHT STICK RIGHT PRICE ,SMILING Faces, Professionals at their [ B ]EST. THANK U

Very clean and great service! All of the employees are friendly and highly responsible! I would recommend it to anyone who wants to try it!

I have been coming here for a little while now an they are very organized an have great staff members. I've been to other places an like this one best

I love this BPL. They are always friendly and professional. There is very minimal wait time. The hours are perfect for my schedule.

I was treated with respect and the staff was very refreshing and professional. I look forward to coming here because they treat you so well every time. Thank you BPL Plasma!

It has been a pleasure stopping by!

Been since 8 o'clock do you not open until 9 nobodies answering the phone what time do you start taking phone calls thank goodness its nor an emergency I guess the employees run the show down there huh

I am overall happy with BPL, staff is helpful and friendly, and it always seems that I don't have to wait to long to be screened. The whole donation process seems to go quickly! Thanks!

Never have to wait long at all!!!! Staff is always friendly an nice! An the only place in town that has not blowen my vains out!!!! I have very small vains an they do anawsome job!!!

People are super nice and helpful!

The people here are great!!!

I know it's my first time but I've been juggled to three different rooms and have been patiently waiting for 2 hours now and my blood hasn't even been drawn it's so cold in here they can't even draw my blood and wont let me out to get a blanket or jacket the two to three hour total time is a joke it's more like five or six hours if u have to work or dont have then entire day off dont come

I'm coming here for years and regardless of name change I've never been disappointed the staff is really what to come for they are open and caring

Great experience every visit!!

My fourth new donor donation yet i only received 85 dollars. I swore it was 100 plus for 5 donations. Not to mention i have to call each time to get my veteran bonus. I won't even come back to another bio mat again.

Love being a donor and the staff team members, they're like my second family. Just wish they'd answer the phone when it rings.

I was loyal to BPL because the staff is great. Unfortunately, i need to choose a new plasma center due to me and my partner losing $80, 3 different times due to closures with no advance notice, as well as one of us missing the end of month reward. Over $300 lost in one month timeframe. ***I updated and added a star because this has not happened again over the last year. I really do like Bpl also. Im glad they stopped closing early for random reasons. I was pretty upset when I made this review last year, but

RUDEST PEOPLE I'VE EVER MET. The fact is, most people are there out if desperation and since those that work there know this is the case, the employees think they can talk to you any way they want. If it doesn't take you 10 minutes to read their handout book, they say you didnt read it and THREATEN you with not being able to donate. ABSOLUTELY DISGUSTING PEOPLE. GO ANYWHERE BESIDES THERE.

Nice people and always pretty fast

Everyone who works there is very nice and friendly! :) The technitions who insert the needles are so skilled, I never feel the needle going in! Great place to donate!!

My husband went and he was very angry. Calling corporate. Rude customer service. Don't do the job correctly. Very racist!!!! Dirty!!! Never going back. The place won't last!

The one thing i dont like is at the kiosk u ask the same queations that dont need to be answered but one time... There are beds open but they make you wait so they dont have to open up another section. Dont get me wrong the workers are really nice an very friendly. I also think that you should be able to have water on the floor or Gatorade other palces let you.

Be prepared to wait at least 2 hours to be able to donate sometimes there is a 30 min/ hour wait for the money to get on the card? but overall very nice and professional employees tho

Great staff! This was my first visit and I had a great experience!

Becca,Lisa,Trishen,Austin& Tani are just amazing, kind, and I feel safe wen donating with them !! My new second family ???? SUCH AWSOME CREW ??

Today is Monday 04/15/19 staff is short.. I already had to wait to get a bed then when I finally gets someone to come stick me .she doesn't feel she can do it.. this is ridiculous.. learn how to stick or find a new job.. stop making excuses.. I'm still waiting while someone behind me is being taken care of and probably gone before me..I think is they do less talking they can get more work done..

Always get the best treatment when I come in. Whats best about it is that the employees always have something new and fun going on for us donors, makes me want to keep coming in to get my 2 a week done just to see whats new. Thanks BPL!!!!

3 things I love about BPL 1 unmatched professionalism. 2 courteous and attentive staff. 3 pristine waiting,processing,and donoting areas.

I enjoy bpl workers because they make you feel at home thats why i come there my fiance Comes there as well and he says the same thing that they are beautiful. Workers there to

Biomat is my favorite plasma center in the area! Theyre clean, friendly and knowledgeable. Im always in and out in a decent time. Theyre great!

I love BPL PLASMA. All of the employees are very friendly and courteous and I always get in and out quickly. I prefer BPL over the other plasma donation facilities that I have visited.

Great friendly staff. Plan according for a two hour open window so then you know you wont be late no where else. Then your donation will be peachy.

I just recently began donating plasma and BPL was my second choice. On my initial donation I was there for 5 HOURS instead of 2, to finally get into the chair and get through the process and on the last cycle, I had to be restuck for no flow. Reluctantly I went back a week later, couldnt get signed into the kiosk, had to go to Medical just so they could ask "are your arms okay?? 3rd Possible Donation day: guy is rushing doesnt fill the finger stick tube (Im A RMA I Know how to do all of that) with my blood

The employee's at bpl are cheerful and always ready to help you. I enjoy donating because it is calm and they make you feel important.

Excellent donor care! Clean, orderly atmosphere. Highly recommended!

If I get stuck today, I want my money today I'm sorry it's just frustrating when I got kids and things to take care, I'm helping others but I'm getting the short end

No appointments needed. Payments have been competitive. The staff gets the job done.

I walk In at 12 and didn't leave until 4:30. They are slow and only have 15 chair in the place. So yes you will be there all day.

I love coming here in and out most of the time with scheduling

Although donating plasma for almost no $ is a miserable experience, this is my favorite plasma center in KC. I only donate as a new donor because the fees aren't worth it otherwise... except here I might. The wonderful staff coaxed me back with a couple $5 coupons I won as a new donor this time. See you back in 6 months! Well.... Elizabeth, who works up front, might just make it worth a trip there to pretend I'm doing it for the $25 lol. CSL and Octapharma pay new donors better, but the experience is

Very nice workers, Any issue that's come up has always been very quickly resolved.

Haven't had a problem one, except one of the techs hurt me. Other than the one thing, all of the employees are nice and professional.

Definitely not cool you have to wait a an hour to get paid ..I donated Edie?s they closed and they never paid me,leaving me stranded 36 miles away from my home with no gas ..This was so saddening to me because I really liked this center and the people,however they let me down and that's not okay to not pay somebody for what they just gave you until you feel like it

This place is racist and unprofessional

I really enjoy donating here the staff is Amazing and very cool and down to earth Great place to donate...

People that work at this location are great. Professional staff and great experience every time.

They always take good care of me every time I go in and I don't have to wait to long just get there when they open

Quick and easy process staff are nice and know exactly what they're doing

This place is a joke! They told my husband and a few other people I know they had hep c, AIDS and a STD which wasn't true. The staff is beyond rude and the wait time is ridiculous.

When I go to donate at this location, the people are always friendly and keep conversation with you to help keep you calm during your donation.

Bpl plasma on 23rd street is a great establishment, staff work hard and are constantly efficient in getting to doners when needed, this place is almost constantly busy and gets great business! This place beats the competition and I'll continue to come here for the easy money and to help the people ????

I always have a great experience here. Staff is professional and polite, also helpful.

Kind and efficient staff. Clean building and environment. One of my favorite donation centers.

I love going to this location. Everyone is polite helpful makes my experience so much better

Since 90's i have donated... BPL in independence is amazing... You truly feel important... Thank you ALL STAFF... I have sent my family and friends....

Why is there music playing in the center? And why is it so loud? If a donor was blasting music from their phone they would be told to put in earbuds. There are televisions, can't we just watch those?

Maria is by far the best sticker

The facility is always clean the employees are very courteous and attentive to everybody's needs the staff is very very friendly it's like being at home

Was their yesterday day and it was a great and friendly experience even had a good conversation with the nurse!! Thanks y?all

This place is a scam.they only ones making money off your donation is the people who work there. You you will average about $161 a month and they charge $3.00 for card maintenance fees every month .Surely there is plasma center that pays at least $400-$500 a month

All the employees have excellent customer service. Have a good experience every time I go.

They lazy and and unprofessional and they don't really want you to donate at all they will try to find any reason for you not to donate and don't be a new donor they really gonna try to stop you from donating

Bpl is running a special this month your fifth donation you get a bonus , yet AGAIN I was RIPPED off and didn't receive it .Their a scam and their true to their payment agreements

They are good at what they do. They get u in and out in a timly maner. Everyone is verry polite and friendly

Love it. Girls are cute and guys are super great at their jobs. Well the ladies are too for real!!!

This place sucks now the girls at the front dest play have side convos instead of doing their job i had to get poked twice today because of her not paying attention and one star was pushing it you guys dont diserve that

Some days are better than others! Mostly good days.... Bad days are busy but the staff is nice as long as you are!

Great place they are all professional,I'm a special patient and need questions read to me Medical,intake,the phlebotomists are all great at making me feel comfortable

Staff is pleasant and efficient. Always willing to help

Great place, go early and get it done then start your day.

Love the people ..Love the place

Waste of time only people with no damn brains work there

Everyone is very polite and respectful. The environment is very relaxing too

Nice ppl

I love this place. the staff is very inviting and enjoy their jobs. I recommend them to anyone looking to donate plasma.

It's just amazing that it's so hard for people to do their jobs and feel the need to be rude I would not recommend this place to anybody!

Very slow took about 2 hours and 30 minutes ! Usually have better service! Won't be coming back go to octaphrama plazma on Nolan!

The people are friendly and helpful and the service is fast I Never have to wait long

The staff is overall amazing!! Getting in and out makes a difference. Ty bpl!!

Staff is friendly but they are often shorthanded so it takes a little longer

This place is decent. Friendly people. But can sometimes take awhile.

They stab you with a needle and miss and then don't want to pay so I guess the way they work they are buying plasma which is illegal.

Clean Facility and Great Staff! Definitely would recommend this place... Come in and save lives!

The staff has always been very kind. And the extra incentives are nice!

Horrible wait times i waited 3 hours the staff here are by far above the worst I've seen but horrible non the less

A genuine helpful staff, clean and courteous. Bound to have a smile when you leave. .

Sat there for over 3 hours only to find out that I could not donate due to coming from another biomat location in Texas. Went through the whole process to be turned away....

Love this place people are so caring and they show everyone so much love and respect

staff is really nice love it im n n out always

I think it's gross u have to tell them to change their gloves because they'll stick several different people without changing their gloves ????

Staff is friendly and fun. They are usually pretty quick.

Absolutely awesome plasma place, most friendly staff of any other center in the metro!

Great staff!!!!! Love coming here everyone is always so nice.

VERY nice place .. nice people ..everyone is so kind .. best place to go give plasma they care about you and your needs ...

Clean and pleasant environment. The staff are friendly and helpful as well.

This place is a joke, give your business to the other reputable donation centers, that value your time and treat you with respect, if I could give 0 stars - I would.

Good service very fast and polite to all donors

Very friendly staff, fast workers,good quality srrvice

Nice staff, never a bad experience!

New donor denied for piercing that they had for ova 12 months because he did know the exact date that's crazy

My brother was supposed to get $25 for donating plasma what they did was they ripped him off cuz this ain't like the one back home where they give you the money up front and they play movies like up-to-date movies

This is the best plasma cent to because they make sure that everybody that come in there builden are on and the first time they see something wrong with you they come over and make sure everything is ok with you and that is why I keep coming back

I always get right in and the staff are friendly.

Friendly staff clean environment free wi fi fast and easy in and out

Nearly impossible to schedule appointments for new donors. No one ever answers the phone.

Everyone is vary nice and work hard to take good care of you.

Always smiling phlebs and screeners. It can be a little slow but overall pretty good experience

Friendly staff but could do better on the wait time

Very nice

The staff is very nice and overall process is fast.

The staff is always fun and professional.

Incompetent medical staff.they don't know what they're doing. Better to go somewhere else to donate.

I know someone that donated and they didn't pay that person money to them for 2 days

Staff is super friendly and profressional. Always working hard.

This place rocks the women are super sweet and make I love the bonuses

The few times I went it wasn't bad. Friendly people

Great group of people working here: Professional, friendly, and efficient!

Love this place, awesome people and a grate way to help others who need it.

Good friendly staff. Not a very long wait.

Great staff! Friendly people

Bpl rocks I actually like going here. It's the best plasma place in the metro.

Rarely have bruising but sticks are pretty good, sometimes have a long wait tho

Extremely polite and professional. Facility is always clean.

good luck having a question answered these people never answer their phones