Octapharma Plasma Lubbock, TX

Octapharma Plasma Lubbock, TX

Reviews Summary

Most reviews praise the friendly, professional staff and efficient service, highlighting positive experiences with screening and donations. Many appreciate the kindness and care shown during the process. However, some criticize low compensation rates compared to competitors, occasional rude behavior from medical staff, and slow processes. A few negative reviews mention unprofessionalism or discomfort during visits. Overall, experiences vary, with many satisfied donors but clear frustrations around pay and inconsistent service quality.

About This Listing

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)
Weigh at least 110 pounds (requirements may vary slightly)
In general good health, as determined by a health screening
No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)
Provide a valid government-issued photo ID
Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness
Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)
Proof of Social Security Number (e.g., Social Security card or tax document)
Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating
Eat a balanced, iron-rich meal within a few hours of your visit
Avoid alcohol for at least 24 hours prior
Refrain from smoking 2–3 hours before your appointment
Avoid intense exercise for at least an hour before donating
Get adequate sleep the night before
Bring a list of any medications you’re currently taking
Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process
Repeat donations typically take 45–90 minutes
You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)
Some centers may offer a refer-a-friend program with incentives
Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Contact Information

Address

Units 13-16, Lubbock

Lubbock, Texas 79413

Customer Reviews

Kendal Thompson is an amazing worker, always has a smile on her face and greets you with a warm welcome. Not only is she an amazing worker but she has been a n an amazing listener when I needed to vent... I tragically lost my 2 children and She took the time to listen and gave me those comforting words I needed to hear. She is amazing all the way around !!!

Hillary is so so good at her job. Very sweet, professional and gentle. The most gentle and efficient needle stick. I swear I don't even feel it when she does the needle stick. Best experience when she is here.

Kendall is so awesome!! She always helps me relax to pass the blood pressure by having gentle genuine sweet short conversations. YOUR one of the TOP 10! Ms. Kendall!! Thanks ALOT! Your very appropriated.

Every time I come in to donate I get lucky and get to have Shelby to my assessment before I donate. Elias in the back always gets me in and out quick. Top notch service every time I come In.

I am writing to formally express my profound concern and disagreement with the recent permanent deferral from your plasma donation center and all affiliated centers. I believe this action is unjustified, retaliatory, and not reflective of professional medical standards. During my recent donation visit, I experienced significant challenges with the initial fingerstick process, which required two unsuccessful attempts, by an under trained employee, followed by the successful stick by an abrasive area lead. Th

Hillary Lopez is great!!! She has a great and positive attitude and always does her best to keep the line moving and fast!!!

Came in td I was on texting waiting on them to stick me Hailee came she great but she did not warn me be she stick no 123 she did not reassure I was ok when ask if it's mandatory to let know she brush me on

Great place. Kendall is an amazing screener and Amaris is a floor general and just delightful. 5 stars to Both

My visits r always awesome, Kendall Thompson made my visit so easy ,quick and she was nice and friendly, thank u , and the rest of the amazing staff i definitely recommend every one to go there

Amaris is always so warming! Hillary is the funniest. Zane?s stoicism is so comforting. Levi makes me feel at home ?? love the team.

Kendall T is awesome she was super friendly and got through the line quickly and efficiently while still being nice and chatting with me! Definitely the cleanest and most professional plasma center in Lubbock!

I had a great first experience the tech Aaron (young guy) in case there are multiple people with that name. He did an amazing job and I didn't even fill the prick. Everyone was nice and the environment was laid back.

Kendall was super nice, she did my screening up front and made the experience less stressful.

Kendall did an amazing job!! very well energetic and refreshing personality. she was fast and efficient!!

Thank you Ms. Anahi for humbling me ma?am. You've amazing customer service. Also, for helping me set up my App. You truly are a great human. God is good all the time. Amen J.Cuevas The heart in the back. Thank you ladies. Marina great stick. Lyric always a pain in my butt but your real

Love the calmness I felt with Shelby!! Such a great person and answered every question I had with certainty!! <33

Kendall was the best, poked my finger good ! She's so sweet !

VERY HORRIBLE EXPERIENCE!!! Rude un professional,obnoxious, unfair deferral the lady in medical extremely rude! And too coward to tell me the so-called reason why they were deferring me the last time they didn't give me a reason why . I wouldn't recommend go at your own risk!

The staff always make my experience here so much better.. Mary was very nice to me today while visiting

Shelby is so friendly and thorough and I always enjoy coming in to see her beautiful face!

KendallThompson was the best employee, when she does my screening, it's always a pleasant experience, always joyful and nice to communicate with!!

KENDALL and MARY are such blessings! They will welcome you like family, answer all of your questions, and continue encouragement along your path to success; thank you ladies.

Staff is friendly, kind, and patient. You don't get paid much but they will not bruise you. The process is a bit slow. But if you're in it to help save lives it would be worth it.

Always very organized & Helpful Thank You Mary Martinez ?? Also Don Was Very friendly and got me taken cared of in Medical... Levi ,Aaron, Lyric great plasma team ??

I had Kendall she was very nice and made it a quick process

Ms. Mary the receptionist is always very helpful and nice. Also Sarai was awesome learning how to stick.

Adrian was very helpful when I came in the facility today and always has a good attitude friendly and nice always

Shelby is the biggest bubbly sweet heart ever! She makes you feel very welcome !!!

Mary is very friendly and professional. She remembers me and we visit every time I come in! She told me she has missed me lately.

Kendall was great!! Made me feel super comfortable in my pre screening

I always have a good experience at CSL. Today Christi did my predication medical and she was great!

I allways have a good experience here . Today ms Mary took good care checking me in . Thank you all!!

Shelby was very sweet and fast! Definitely one of my favorites!

Mary was great and very friendly. She definitely makes the donation experience more enjoyable?

My experience today was awesome my reception was kendle and she helped me a great deal

Mary is a very nice person enjoy talking to her and Kendall sweet person

Sarai is the best receptionist and has a great personality as well as Adrian and Hillary

Kendall did a great job getting me ready to donate! Made me very comfortable

Kendall Thompson was is always nice to me when I come to donate I love seeing a caring face when I come to donate

Shelby is always so awesome and nice..I love the conversation

Shelby is always so nice & informative! Provides a very welcoming environment

Shelby is one of the most friendly medical examers I've ever encountered! Thanks for all you do!!!

Kendal was an amazing phlebotomist! Super nice and helpful very talkative and knowledgeable

Very good and very helpful did everything need to assist with my experience and so warm and welcoming

Mary is the nicest lady she alway has a smile on her face and is just a lovely lady

It's definitely better than other plasma centers. The employees are nice and friendly

Kendall T. Went beyond and above!! she is wonderful will be back because of her!!!

Shelby was really nice and knew what she was doing. She made it to where I wanted to be here to donate

Sammy is always great and quick with intake some phlebotomest get the donation ready with a light pinch and smooth donating after

Shelby did amazing explaining the beginning process of donation to me and was very helpful! 10/10

Kendall Thompson has always been a great person and has a great attitude

Shelby is always so nice and good at her job.

Kendall was nice and respectful very professional great experience .

Kendall did a very good job at helping me get checked in

My wife went here and they poked threw her vain and bruised her arm then try to say it was her fault. After she wrote a review on them, they called her and told her to wait a week then she can go back and be able to donate again and they said if she took off her review she would be able to skip the line. So she went to try again but apparently the manager she talked about her going back was not there and the person she talk to gave her attitude saying no one told to go back and she has to wait till it's ful

Experience here was good Kendall was a good help and a amazing worker here

Kendall was a good assistant and I had a good experience with the place.

I have been a platinum member of CSL since 2019. Starting donating in Tulsa, OK for a year, moved to Dallas, TX and went there at Westmoreland for 4 years and now donating in Lubbock for 6 months. After all the times at different center, Lubbock takes the cake!!! I have been sent to medical 5 times by the screeners not paying attention. I have been deferred or counseled by Roy the manager only because the Medical tech asked for name and DOB 2 times and gave the information to her. On the third time, she ask

I have used this place off and on since opening and it wasn't until recently that I had a horrible experience. I had a bump on my donation arm so I was restricted to the other arm. They then stick the other arm, which I warned is a harder stick- and I am immediately in pain. I attempt part of the donation but it is HURTING, and I know this isn't right. They end up disconnecting me and told I lost blood. I come back a week later, and even as the bruise is still healing I'm turned away for something THEY did.

Kendall Thompson was great and gave me a speedy process thanks

Now every time I've gone in there the staff is friendly they're very attentive to when you're done they try to get you out of there as quickly as possible they don't stand around you talking and leave you connected to the machine longer than you need to overall I write my experiences at CSL top of the top of the line man I got no complaints

Kendall treated me great at my visit highly recommend

Always appreciate everyone?s kindness! Especially Kendall in reception!!!

Kendall was great beautiful spirit and super customer support

Mary is always nice and a very person and she is always smiling

I actually like the new mechanics lol was done less than an hour

Mary is very friendly and professional. Quick service

Yesterday I was a first time doner and had a wonderful experience. All the staff is super welcoming and attentive. Natalie was very helpful when there was a complication with my screening process she made sure to do everything in her power to take care of me.

Kendall was great and the staff is always awesome here

Kendall is super sweet, and made the process fast!

I usually have good experiences, but I don't know what the hell was wrong with Hilary this morning. I sat and she just threw the armrest down. And was being very antsy and rough. I was very agitated. I really don't want Hillary doing my arm again.

The staff at this CSL Plasma is super friendly, energetic, and just a joy to be around. They are also very skilled at what they do. The only issue I have is with CSL Plasma as an organization and their app. I was referred as a first time donor for a bonus. It was not until after my completion of the 5 donations that it tells me I was ineligible. I reached out via email and called the number and was pretty much told tough luck. This is a great location, and I feel that the company which they work for doesn't

These people suck they will send you to medical for any thing Only person thats cool is sami !! Shout out to sami !

Christi over here very helpful and easy to work with ...keep up the good work...thank you

I Always Love how I am treated with respect,kindness and most of all with a smile

Mary was great and always is I always have a good experience with mary

Very courteous and professional. My favorite establishment to come.

This would be a lot lower if it werent for receptionist Levi. I came in for the first time today and he was the only person in the front. He was running around trying to help everyone and with a good attitude. He was letting us know he would be with us shortly, and with him being the only one he did just that. I couldn't donate today for person reasons, but he made sure to stay positive! Way to go Levi! Get that Man some help!

Mary Martinez checked me out very well and was very considerate

Mary was wonderful and informative I enjoy seeing them at the center

Kindell was very kind an super friendly at csl plasma the staff is always very kind I love donating at csl

Everyone is always friendly and I enjoy coming to this facility

Mary wus a big help today in assisting me with the first time donor assessment thanks alot

Kendell was my screener And she was amazing!!

Mary did a very good job. Very helpful

Shelby is funny and makes it's easier to go donate

Always such a great experience here! The manager Nicole, Tamara and are my favorite! Lyric is also! These 3 are your ?A? team! Everyone of them are unique in their own way! Lyric keeps it live and make it such a comforting happy place! Lyric makes us feel so welcomed and my favorite in the back! She makes everyone feel like family and calls us by our name! Such an awesome place to go! 100% recommended!!

Super quick on week days and friendly staff

Always greeted friendly and have awesome workers there! Carla was able to get a great stick in my right arm that always gives me trouble, didn't feel it at all & it was quick! She's always very friendly Also want to give big thanks to Lyric (name?) she always has everyone feeling very welcome and you can't help but smile or laugh listening to her interact with everyone. Always in a great mood even when slammed busy! Thank y?all!

Wayyy better experience here than BioLife plasma. Everyone on staff worked quickly and was kind. This place is more organized and smoother than the other places I've been. Porsha and Christi made the process fun! Hillary is a badass needle stick! All these women need raise in pay!

I had an excellent experience at CSL. I breezed through really quickly. Natalie was very attentive and answered all of my questions. Great staff.

Mary Martinez was great and so sweet!

Always very helpful & polite,Mary Martinez.

Mary was great lady has help me a lot with donating

The ladies Maritza and Marina were friendly and worked great. Fast and accurate. It shows they love what they do. I was the last one that showed up and I went to the back after 7:30 pm and they didn't miss a beat. I had told them I was sorry for being the last one and being so late. They were friendly and kind and told me I was good. They also thanked me over and over again for coming in. I thank them for that.

The staff is always friendly,professional and keep a clean environment.Amaris,Nicole,Hillary, and Shelby always make the process go smooth.Its always a great experience.

Kendall was very nice and sweet was very gental

Nice place. Hailee Olivarez has a beautiful smile. She's friendly, and she sticks you nicely. All your is friendly. I enjoy donating there.

Sarai is very professional and a hard worker! She is always willing to answer any questions I might have while I'm there and she always has a good attitude!

Elijah was great very respectful and great attitude

Great staff, especially on the donor floor. Marina did a great job sticking me today, and she was so attentive to making sure she didn't cause me any pain or discomfort. And Lyric is amazing. She has such a bondable personality and does a great job making people comfortable.

Mary is a nice person good at what she does

I will not donate again I didn't get her name she is so rude and I had to go to medical for a pimple and a small dog scratch I couldn't donate for something so dumb.The medical person said was a open wound i couldn't donate i use the opposite arm to donate. I never got treated like that at octapharma I will go back them.I wouldn't go to CSL people that work there are rude and petty. They also made fun of my son from there mistakes and my son was uncomfortable will not return either. Yall need to improve how

I love when ever I get assigned to Lyric! She has amazing customer service and even better sticking skills. She never fails to make my visit wonderful.:)

Very friendly. Sarai. Great job.

Every time I donate they tell me how much they are going to give me and end up taking 10 dollars off of the amount I need to contact someone.

Most of my experience there has been great. I enjoy Noah, and lyric the one time she helped me. Medical is extremely rude and unprofessional- won't go back to any CSL, anyway. Thanks.

Workers are really nice, and professional. Very clean building, nice bathrooms. Very fast pace. Definitely the best place to donate in town!

Mary is always great and very helpful.

Came to donate and Elijah is being hostile, giving attitude from the time I sat down, mad dogging me because he got upset. Saying he is not trying to fight at work. I pulled my arm back when he tried to grab it and he is the one mad? I shouldn't feel threatened when I'm trying to donate. Can't believe they hire people who act like gangsters to patients. Unprofessional and rude.

I love coming here. So welcoming and nice people.. Lyric and Hillary are the Absolute the best. So respectful, funny they always have a great beautiful smile. I so love their vibe and energy..

Amaris is very nice and respectful to the customers, I love seen her she always has a smile and makes me laugh she a very hard worker

The staff is exceptional & friendly, funny and professional. Special shout out to staff like Elias and Levi the Allstars of a great team

Shelby was very kind, helpful, and patient

Really great staff. I'm in and out in a timely manner at least no more than an hour and half!!! Sarai is always friendly and polite! She always ask how my day is going and tells me to have a good day!!!

Well respected and taken care of by Mrs.Maru Martinez

CSL Plasma: where you can enjoy inappropriate questions and permanent deferrals without any proof. It's like a reality TV show, but without the script or explanations! Zero stars? They've achieved the elusive negative star rating for their unique approach to professionalism!

Went as return donor great experience the nurse was amazing

Ms kendall was wonderful reception tech

Amaris is a good stick and trys hard

Shelby did a great job

One of the worse places I've donated .. pay is extremely low compared to other companies but I stuck around anyway only to be harassed and sent to medical every single time I'd donate any tiny scratch or anything they wouldn't let me donate or they would say my vains were bruised but they're literally the reason why they would be bruised I'm so done with this place and I'll never return or recommend this place in fact I'm letting everyone know how unprofessional and petty these ppl actually are don't waist

Kendall help me a whole bunch when I was a new donor.

When I got there everyone was so cheerful and Ashley was so sweet to help me then when I got to the back Elias was my plebotomist and he was very skilled I hope I get the same people on my next visit.

Simple and Easy Screening process with Kendall

Everyone is very friendly and helpful. Always smiling ?? I am always pleased when I see Ashley the screener she is always so gentle with her finger sticks always a nice way to start off the Donation process!!!

Mary was very nice and helpfull

Lyric is a great phlebotomist, very professional with a wonderful attitude. I look forward to seeing her beautiful smile each time I come in.

Noah did amazing thank you

It went smoothly, Elias, Levi, Aaron are nice making sure I'm doing good

Horrible. No smiles once you walk in, blank faces. Walk into back and a girl named Maritza says ? wow why are we getting so many new donors? in a very rude way. Very unprofessional!!!! in my opinion.

Being new to plasma donation I was really nervous, but have really appreciated the phlebotomists being so kind and patient. Danielle checked me in and was so polite. Hillary made donating a breeze. I really appreciate how nice they make the experience each time.

Kendal was really helpful and nice

Mary was very helpful and friendly

I've been donating at CSL a while one of my favorite phlebotomist is Elias Molina he's always so full of life and makes my donating experience enjoyable I rate him 10 out of 10 I hope he stays with the company for a while

Mary wa very helpful and polite

Hillary and Danielle did an awesome job, customer service was amazing, they were both very friendly and did an amazing job. Very happy with the service I received at CSL plasma.

Lyric is awesome very professional my personal favorite

This was my first time going , so I was a bit nervous! But the staff was so kind & knowledgeable it took all my worries away. Not only are we getting paid BUT WE ARE HELPING REAL PPL WHO OTHERWISE WOULDN?T BE ABLE TO DO THE THINGS HEALTH-WISE ! ?????????????

I was excessively bleeding after my donation today n I told lady I was gushing excessively and she ignored never going back ever I'm in pain I'm crying this was ridiculous if blood goes thru gauze it's horrible.

They all work together to get these done Elias and Maritza work good as a team definitely will never go back to octapharma or BPL and all this screeners are so helpful and Ashley is always very helpful as well

Great place and had awesome staff Referral: P5LE5MHWJF

One of the phlebotomists doesn't pay attention and she hurts people. Today she ruptured my girlfriend's vein which resulted in a visit to the urgent care. This is the SECOND time that she has injured my girlfriend because of her lack of attention while doing her job. If you happen to go, make sure you don't let Lyric put the needle in you. After she found out about this review she proceeded to berate and harass me during my donation. Will not be returning here thanks to LYRIC who is a HORRIBLE phlebotomist.

Shoutout to Karyme and Anahi at screening they always super sweet and fast and these 3 phelbotomist LYRIC(The Best) ELIAS(Super Generous) AND HILLARY(Her smile is so contagious) are always so gentle when sticking me and I always love having conversations with them definitely makes my day everytime I go give my donation

Clean environment and good process. People are very friendly. Tiffany, Marina, and Noah have all been wonderful to deal with.

Congratulations on the 1yr anniversary!! Teamwork is definitely amazing always have positive workers. Will definitely keep coming as long as i can!!!

Wont be back. Not only do they pay the least. Rachael is disgusting! Watch her, she goes from patient to patient and trash/dc.never changes gloves. She sneezed the whole time and never covered her mouth. Her mask is filthy and you can see the snot behind it in an apparent wet spot. The other one Lyric is unprofessional and rude openly discussing donors there health, looks, ect. And taking mad breaks and announce she is hung over. There was another one that dug tubing out of the trash when she dropped it. I'

Karrme and Carla was friendly and gave me amazing service n always had a smile and made sure I was comfortable.and Mary m helped me

I love coming to donate here IDK everybody name so ima just say The staff is amazing they make you smile they make you laugh they can take jokes THE MOST IMPORTANT May God bless every1 at this center

I always have a great visit especially when Lyric or Karumi are working. Great attitudes and they're smiles always make the visit worth it.

I will not be returning here ever for the simple fact that I was wrongly stuck by a employee and they knew they messed up but acted like it was nothing just put an ice pack and my arm looked worse the day after but it has gone down still in pain from it,now this is how my arm looks and it's getting worse by the days

Kendall was an amazing help

Kendell is very professional and very kind to the doner!!

Great service from marina and karyme. Karyme was very informative and quick with the screening process. Marina was very polite and gentle with sticking my arm. Was in and out very quickly CSL plasma is a great place to donate.

All of the staff have been great, especially Danielle. They're all professional and friendly.

Very unprofessional made me feel very uncomfortable. And then after I went through all their questions and their machines not working. They turned around and said that I smelt like drugs so they wouldn't have to help me.

DON'T GO HERE IF YOU HAVE LATEX ALLERGIES THEY WILL NOT LET YOU DONATE AT ALL. THEY WANT YOU TO BE HONEST, BUT WHEN YOUR HONEST THEY DENIAL YOU TO GIVE PLASMA !PLUS THE MANAGER TOLD ME TO GO SOME WHERE ELSE! WOW THEY DON'T WANT YOUR BUSINESS OR YOUR HONESTY!!

One the best places I've been to .lyric and hillary are one of the nicest ,Greatest people with a smile there.I'm always happy to go bck with the positive attitudes there

This was my first time donating plasma and I could not have had a better experience! Karyme was so helpful with the entire process and she made me feel super appreciated. Thank you!

The Phlebotomist at this location are top knotch and always make me feel welcome... I would like to point out Marina for her very satisfactory work and her shining personality making the donation process feel a little faster...

Worst place to donate! Second time I went and bruise my arm up bad. Blamed me for their mistakes. The way they left my arm is very concerning.

The workers at CSL are young so they like to conversate and not pay attention to donors the first time I donated there a donor showed up at 6:50 pm and the workers on the floor were talking a lot of mess and one says real loud don't worry we'll fail her so she doesn't donate today another said out loud F that she should?ve came earlier so with that said I feel like the workers at CSL will fail a person on purpose just because they don't feel like having to stick that person or because the conversation was s

Elias is the best! He always does so great at his job, and is very helpful!

Was a great visit Kendall

This CSL location is the best! Everybody here is very professional, very nice, and my donation experience was super fast!!! This center is always very clean and organized!

Thanks Kendall great help

Hillary was great ???? The bonus for August is a joke for regular donors how do we get extra shows corporate doesn't care no wonder people jump to other centers

This place was a JOKE! I went for new donor the first time and they couldn't find a vein and told me to come back. When I go back I get all the way to my physical and the lady tells me that even though my iron level is 48 (the required is 39) she sees a history of my donations in Amarillo the year prior and my iron was a 40 oh no ..above the required 39 you don't say! Then proceeds to tell me Im anemic and can't donate until I get a Dr to sign a paper saying it's OK. Even though I tested a 48, even though I

I have been Trying to contact CSL plasma over the phone and I have gotten no answer. I want to become a new Donor but I'm not sure if they'll accept paper ID I really don't want to drive down to csl plasma and be told I can't donate again waist of gas and time.

Just started going to this location but place is always clean and elias molina is great hes always has a smile on his face and is always a great face to see

Went there and forgot my SS card so bad in my part. Went back and was told it had not been 4 months since my surgery. I was told to come back on 1/19-23. I went back and was then told must wait one more day. Keep in mind they have all my meds and medical info. Went back for 5 th time. Watched videos again, finger stick again. Got told that I took my meds and they not out if my system for 24 hours, denied again, medicine is prednisone, a steroid. I take 5 mg every other day. If I had lied and said I haven't

Kendall was very nice

Hillary Is nice and easy stick never hurts has soft hands

I've been donating a very long time since 98 to be exact and never have I enjoyed having my finger poked.....Karyme was wonderful, didn't even feel the stick....and she was super friendly and helpful!!!! Thank you KARYME and CSL Plasma for a memorable Plasma donation!!

Everytime i have went , they can't ever seem to ?find , feel? my veins ? when I've clearly trying to tell them my veins are deep deep and is there . I've donated before multiple time never had this kind of issue at all .

Anahi did my initial health screening she was very nice and Carla poked me I barely felt she was very gentle and friendly

Kendall was very helpful

Elias and Khadijah are the best and speediest employees. Definitely recommend asking for their help when coming to the location off 50th in Lubbock.

Loved the experience! Ashley was a great screener and got the process done and got me to the back to donate quickly.

4 different people to check to see if I can donate for them to be like well I was here but not here and not know where to scroll to know if my plasma is usable or not. They told me just to come back tomorrow because the person needed to read the tube thing wasn't here. Maybe the lines at Octapharma aren't so bad

TDLR: You will make 50% more each month if you go to Octapharma or BPL instead of CSL. Yes, that's correct. You will make $400/month at CSL and make $600 at Octapharma/BPL. And CSL actually just reduced their rates to $45/donation. So, CSL was a decent alternative for a while when they were new and you had a shot at being in an out in an hour or a an hour plus 20 minutes. Lots of people switched from i.e. Octapharma because they were taking 2-3 hour consistently. That's not the case anymore. CSL has maybe

Lyric and Elias, really professional and always take care of the donation process efficiently. Thanks guys!!

Mary was a good person

Great experience with Mary

I was there for 4to5 hours and every test INCLUDING the vein test was good. But at the very end they said my veins were no good and I could not donate. To add insult to the equation they gave me $15 in an ?inconvenience fee?. I have never been more insulted in my life. All I can say is if you actually need the money like I did you need to weigh all of your options before ever trying CSL Plasma.

Had a great experience that workers that they were really nice and helpful especially Hillary and Lyric

Kendall was very professional

Hailee shes funny and has a great personality great environment

Kendell was so sweet

Hillary was amazing. I didn't even realize when she started the process!!!

Mary in screening was the great was really kind

I Love coming to CSL PLASMA. The staff is always so nice and welcoming. The donating process is fast and easy! Definitely recommend this plasma center.

Sami was awesome ????

My experience has been generally positive with a few exceptions. Hillary is awesome!

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Kendall is the best!

Kendall is great.

Very quick and easy process. Hillary is always professional and does an amazing job.

Super clean, quick, and friendly. Employees all remain professional during visit. Welcoming and fun environment

Ashley has a great personality and a very helpful and knowledgeable.

I like their friendly attitude. All of them are helpful. I went in as a first time donor and was impressed. I would recommend.

Shelby is the best!

Elias is very helpful

Absolutely great staff, they make it quick and simple to make a difference with each donation of mine. Shout out to Elias!

Ashley is always so nice and conversational. Great experience ??

THE MEDICAL PART SUCKS THEY BE HAVING PPL WAITING FOR SOMETHING SMALL N FOR 30 DOLLARS WE WAITING UP TO A HOUR TO BE SEEN BY MEDICAL JUST FOR SOMETHING SMALL ... N THE PPL HAVE NO SENSE OF URGENCY AT ALL!!

Kendall was AMAZING

I wish I told speak with the owner about my situation, since is it unfair yet this is not the place to put out there.

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.