Octapharma Plasma Orange Park, FL

Octapharma Plasma Orange Park, FL

Reviews Summary

Most reviews praise the friendly, professional staff and painless donation experiences, with many highlighting efficient service and clean facilities. However, several negative reviews cite rude or unprofessional behavior from specific staff members, particularly during plasma donations or when issues arise. Complaints include poor needle handling, dismissive attitudes, and inconsistent policies (e.g., walk-ins vs. appointments). While many donors return regularly due to positive interactions, others vow to avoid certain locations after negative encounters. The overall sentiment leans positive, but recurring issues with staff demeanor and procedural inconsistencies detract from the experience for some.

About This Listing

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)
Weigh at least 110 pounds (requirements may vary slightly)
In general good health, as determined by a health screening
No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)
Provide a valid government-issued photo ID
Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness
Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)
Proof of Social Security Number (e.g., Social Security card or tax document)
Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating
Eat a balanced, iron-rich meal within a few hours of your visit
Avoid alcohol for at least 24 hours prior
Refrain from smoking 2–3 hours before your appointment
Avoid intense exercise for at least an hour before donating
Get adequate sleep the night before
Bring a list of any medications you’re currently taking
Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process
Repeat donations typically take 45–90 minutes
You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)
Some centers may offer a refer-a-friend program with incentives
Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Contact Information

Address

Ste 102, Orange Park

Orange Park, Florida 32073

Customer Reviews

Blood mobile at Culver's in Middleburg FL. Would not accept my wife and I a s walk-in. Even though the web site says walk-in l' accepted.Lady was rude and turned us away saying we had to make an appointment. They were not even busy.So much for you guys always needing donors. So not cool.

Waste of time and gas. I have tried to donate 3 times over the last two months. Two of the times were at the mobile donation center. The first time I was told I had not eaten recently enough. This is after I went through twenty minutes of blood pressure checks and sitting around. They should have turned me away immediately if that was the case. The second time I was turned away because my blood pressure was over by two points. I tried to explain I was feeling well and had a high red blood cell count which

Talking or joking with friends / family is not acceptable in the lobby, even quietly. You can't sit with your loved ones when they're donating. Very disrespectful about this as well. The front desk lady was rather nice, and seemed fine by both things. The lady doing the blood however was very nasty and vocally rude. She was acting like a teacher reprimanding students. We are adults. Doing something we don't even have to, to help out. If you're gonna be a jerk, people aren't going to give blood anymore.

Made two appointments for 11a, walked in on Saturday, Aug 31 to be greeted by a miserable front desk lady. We're told 4 other people just walked in so we'll have a long wait. I suppose an appointment doesn't mean anything to them, so don't bother. We took our type O blood and walked right out the door. Must not be in ?need?, because they were certainly ungrateful. We won't be back.

The black woman had an attitude as soon as I walked in the door for no apparent reason and had an attitude throughout the process. On top of that she didn't know what she was doing and had to constantly ask for help. Didn't seem like she was properly trained. In the end my arm was bruised badly. I wouldn't recommend this location.

I'm a frequent donor and have only had a couple of times where things didn't go smoothly hitting a vein. Yesterday Brandy drew my blood and it was the best experience ever. Taken in on time and hit the vein without fuss or pain and out the door.

My husband and I just went in a few minutes ago and we had the best experience. They were so kind and so nice. Brittni was fantastic and so professional. The needle stick was painless. Honestly this is the best blood giving experience we've had and we do this often!

Will not be coming nack to this location. A girl in training attempted to draw blood from me but missed the vein. No problem, I understand there's a learning curve. What was NOT okay was the woman she called over for help, who proceeded to wiggle and shove the needle through my arm to get to the vein. When I tell you the PAIN that it caused me, I was doing everything I could not to come up off the seat. Then she gets an attitude and says I'm "too squirmy" for her and that she won't touch me if I'm going to

These folks are really nice and very good at their jobs. They treat you with respect and kindness and are gentle with the needles. They always offer you something to drink and give you a snack to eat and take home after you donate. Very comfortable beds to lie on help make the short time it takes to donate blood (5 to 10 minutes) go by fast. This is the place to go if you want to donate quickly and painlessly and be treated like the hero you are!

I went to Oneblood Donation Center located at 2153 Kingsley Avenue in Orange Park , Florida in anticipation of donating blood plasma and getting paid for my donation . The lady at the front desk told me that they don't do blood plasma donations , only whole blood donations and that they don't pay for donations . She did suggest Octapharma Plasma on Loch Rane Blvd. to donate blood plasma and that they pay their donors . The bad thing is that I went to Octapharma Plasma first and they rejected me as their upp

Very rude and unprofessional. Brittany seemed full of attitude and was surprisingly rude to someone who wants to spend their time to give blood for free. She and another nurse, Shirley, couldn't figure out how to set the machine so that I could donate even though I am within the weight limit (although I am petite). When I asked if it's possible to at least do a half donation, they said it wasn't possible and turned me away. I've done half donations with this company before, but what would I know? I've donat

Brought my husband and 16 yr old daughter to donate blood today as there is a need. We all wore masks because there were 15+ people at the donation center and social distancing isn't feasible. A woman named Shirley very rudely asked if we were compromised while we were in the waiting room with other people around. Then my husband and daughter were taken back for their screening and I walked with them. Being a nurse I wanted to make sure infection precautions are being taken (i.e. chair wiped down). She aga

Most unprofessional, non compassionate, rude woman at this location. I was scheduled to donate plasma - was a bit uneasy, but wanted to help. When asking about the procedure, the nurse/receptionist rudely asked if I knew I would be there for 1.5hrs? I did know this and explained to her that I had never donated plasma. It was VERY clear that she did not want to do her job today and she did not feel the need to explain anything with the exception that they would be "TAKING A WHOLE LOT" of blood from me to

I've been to this donor center before and had a good experience. One of the girls asked if I wanted to try platlets. When I returned for platlet appointment I had a woman that was just a rude person. She interrogate me as to how I was going from a whole blood donor to platlets. We are volunteering and trying to help I do not like to have to deal with rudeness. I'm not totally sure but reading the last review I think it was this same Shirley woman. I had a bad feeling with platlets but I will not give whole

I must redo my review after the very effective response from administration at OneBlood. A huge thank you to Mr. Cherry for seeing to it that my issue was addressed. Thank you Sir as well as thank you to the nice lady who assisted with my account issue.

Donated blood at a mobile site outside of Publix and never got a gift card for Publix or a e gift card. October 24 2023 still nothing. Disappointed. Not sure if I will donate with this service again. Thanks

This was my firs time to this place. It is just a job that comes with attitude. Brittani was unhappy, rude, and didn't have any compassion or gratitude for the donor. She obviously didn't want to be at work today, or maybe she prefered not having customers. I am not sure. I will go elsewhere.

Chris, Shirley, Brittani, Steve and ALL who serve there are top shelf. I am approaching 35-gallons as a platelet/ plasma donor. Friendly, humorous and are consumate professionals. Good people. Diverse.

Walked in to give blood. Professional, clean, and quick. Great experience!

The wonderful ladies that are here always make you feel welcome. They are family because they have such a wonderful bond with their patients. I go back every time. Thank you all for all of the wonderful things that you do. ????

The ladies there when I was there were so sweet and gave me extra cookies. My nurse was the funniest and sweetest lady. This is the location to donate at definitely.

closed when I wanted to donate blood but I appreciate their cause ???????????

Sticking a needle into someone else?s skin its the most important skill, no matter who perfectly the certificate phlebotomist follow the protocol.

I think some of the equipment needs some work and and sometimes. I think they don't talk to you very nicely there.

They are a wonderful and compassionate people to donate blood or plasma. I would come by and donate and have a chat with the staff.

Great folks, very efficient, no pain venapunctures. Lots of appointment times. Very friendly staff.

A building where you can give blood to help save 3 lives. You'll be taken care of and earn a reward.

I have donated at this site many times. I have always found the atmosphere very pleasant and the staff very professional.

Great place. Great staff and a clean environment. That's why I keep going back.

Very professional and make you feel comfortable. Where my family go to donate.

Always nice people here. Go Donate!

Good specialists, friendly and skilled, I love to donate here

Utilize your life saving power of blood donation.

Very friendly and clean atmosphere.

The best people i know

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.