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Octapharma Plasma Plano, TX

Octapharma Plasma Plano, TX

Reviews Summary

Carter BloodCare receives mixed reviews, with many praising friendly, professional staff and efficient, clean facilities, particularly noting skilled phlebotomists and comfortable experiences. Positive reviews highlight quick service, excellent care, and a welcoming atmosphere. However, negative feedback cites unprofessional behavior, poor needle handling leading to injuries, long waits despite appointments, and lack of communication about procedures. Some donors report feeling unsafe due to cleanliness issues. While loyal donors appreciate the service, others vow never to return due to inconsistent experiences.

About This Listing

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)
Weigh at least 110 pounds (requirements may vary slightly)
In general good health, as determined by a health screening
No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)
Provide a valid government-issued photo ID
Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness
Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)
Proof of Social Security Number (e.g., Social Security card or tax document)
Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating
Eat a balanced, iron-rich meal within a few hours of your visit
Avoid alcohol for at least 24 hours prior
Refrain from smoking 2–3 hours before your appointment
Avoid intense exercise for at least an hour before donating
Get adequate sleep the night before
Bring a list of any medications you’re currently taking
Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process
Repeat donations typically take 45–90 minutes
You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)
Some centers may offer a refer-a-friend program with incentives
Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Contact Information

Address

Suite 122, Plano

Plano, Texas 75074

Visit Website Call Now Get Directions

Customer Reviews

I have had an excellent experience here for several years, and value what they do and them reaching out to me. I was not wanting to schedule an appointment, however what they have done for my blood pressure, hematocrit levels, and helping other people is highly recommended for anyone who may qualify. At the time, I was not ready to give for multiple reasons, but the reminder to come in was appreciated. Great staff and helpful team.

The only Carter site at which I've donated platelets so far that hasn't stuck me to determine whether and how many I can donate. This site is also the only one to warm my donation arm from the start, reducing the typical time hooked up to the machine by half! Worth the longer drive. Good people. Competent and compassionate.

I walked in (without an appointment) on Friday around 1:15 and was greeted by no fewer than 3 young ladies and was getting my vitals taken within 10 minutes of arrival. My phlebotomist Shawanda is exceptionally gifted. Her chair side interaction was smooth and relaxed. The stick of the needle was almost imperceptible. I'll make the 40 minute drive just to have her do my donation again.

This is a one-star review for the Carter BloodCare Plano location, where I've been donating for over 15 years. My last two visits were enough to convince me I won't be coming back. At the previous visit, my wife and I had 11:00 a.m. appointments. We arrived early, around 10:45, and had completed all the online paperwork. The receptionist acknowledged us, and we waited. At 11:15, I walked up and reminded her we had appointments and were on a schedule. She apologized and told us to be patient. A walk-in grou

I had an amazing experience donating blood with Carter Blood. Alishba did an excellent job?her precision in inserting the needle and extracting the blood was flawless. She was incredibly polite, supportive, and made the entire process smooth and comfortable. Her kindness and professionalism truly stood out, making what could have been a stressful experience feel effortless. I highly recommend this service, especially with such dedicated staff like Alishba. Thank you for making a difference!

Clean and efficient. I filled out the questions before I got here. I had an appointment and there was no waiting. Professional and courteous service. Happy to donate blood here.

This is a worst place, rude & unprofessional. Plz watch urself and think to go in future. I gave blood donation today and they couldn't needle it properly on my right & then they draw from left. See the images of outcome. I will never donate blood with Carter in future.

First timer here. Not sure what the bad reviews are all about. Everyone was nice. Process was quick and painless. Love the online forms so I don't have to fill out a bunch of papers. Booked an appointment online and there was no wait. Also, free snacks!

To say the staff love their job is a complete over statement. Not even God himself could make these employees smile. They were all in a bad mood as if they have never had anything good happen to them. The lady that i had to draw my blood didnt even try! After just a little bit, she couldn't get it, she packed everything up and said drink water next time and walked off!!! I will never return to this location ever again.

The staff is awesome. They are friendly and professional. I feel like Norm from Cheers when I donate here. I'm so comfortable when I'm hooked up to the apheresis machine, plus there are snacks and drinks.

This place is a joke. They are advertising all over TV asking for plasma donations if you have recovered from covid-19. I make an appointment, read and fill out all of their pre-paperwork and questionnaires, someone calls me to confirm the appointment and makes sure I understand it will take 2 hours. I show up...and only then do they say well today we will just take a blood test to confirm your antibodies and you'll have to make another appointment to come back and give plasma. No mention of this in any

I honestly don't know what everyone's complaining about. These people are nice, the facility is professional, and the wait was exactly what I'd expect for sashaying in at 3 PM on a Friday. Don't want to wait? Make an appointment or show up at 1 PM on Monday.

I have donated blood and platelets here for several years. They do a great job in keeping the donor comfortable. :-)

Thank you to the Carter BloodCare team for taking care of me today. Especially Chelsea and the many others who helped me give blood today. Can't wait to return.

low hourly pay syndrome. They act like it's an inconvenience when i go there, tell me it's too early to give blood when i already have an appointment. They can't call their appointment center to confirm that I'm eligible. Just a pain to have to deal with. Who is serving who here?

No joke. The lady yanked out the needle and thought she cut my arm. Love the huge cut and gigantic bruise. Very wrong just because you needed the bed. Thanks but no thanks

Thank you for the great service. These people are awesome. Haley was awesome. I laughed the entire time i was donating blood thanks to her fireworks story

I donated blood and everything went very well. The office is very clean and the staff are nice people. I plan to go back again soon.

Went this afternoon to donate whole blood. Great experience. Only took 15 minutes!

Clean, nice staff , they need more employees

Great staff and location. The facility is nice and clean.

Great place to donate blood ! The people are very friendly and experienced. I am donating blood for the second time this week at this center.

Best Blood donation I have ever done, but expect a wait at this location

Great staff!

Bad vibes. Not friendly. At least the ?stick? was good.

Nothing being sanitized or cleaned in between patients. I felt extremely unsafe

Great place to help people!

Nice and professional staff

(Translated by Google) Kind. And it's good that your job is to get me out. My blood and thus be able to save lives (Original) Amables. Y que bueno k su trabajo sea sacarme. Mi sangre y asi poder salbar bidas

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.