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Octapharma Plasma Rocky Mount, NC

Octapharma Plasma Rocky Mount, NC

Reviews Summary

Most reviews praise the friendly, professional staff and positive atmosphere, with many highlighting efficient service and cleanliness. However, some criticize long wait times, disorganization, and unprofessional behavior from certain employees. While many donors feel valued and enjoy the experience, others express frustration with inconsistent service quality and poor management of busy periods. The majority of ratings are positive (5 stars), but negative reviews often cite staffing issues and inefficiency as major drawbacks.

About This Listing

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Who Can Donate?

Likely aged between 18 and 65 (some centers may allow up to 69 or older)
Weigh at least 110 pounds (requirements may vary slightly)
In general good health, as determined by a health screening
No tattoos, piercings, or permanent makeup within the past 4–12 months (timeframes may vary)
Provide a valid government-issued photo ID
Provide proof of a permanent address (requirements may differ)

*Note: Eligibility criteria may vary by center. Check with your local facility for specifics.*

First-Time Donors

First-time donors will typically need to complete a medical history questionnaire and undergo a brief physical exam, which may include vital signs and blood tests. Some individuals may be temporarily or permanently deferred from donating based on health or other factors.

Common Reasons for Deferral:

Temporary Recent tattoo or piercing, recent pregnancy, certain medications (e.g., antibiotics), or recent illness
Permanent Certain chronic health conditions, such as Hepatitis or HIV

*Note: Deferral policies vary by center. Confirm with your local facility.*

What to Bring

Valid photo ID (e.g., driver’s license, passport, or military ID)
Proof of Social Security Number (e.g., Social Security card or tax document)
Proof of current address (e.g., utility bill, lease agreement, or official mail dated within the last 60 days)

*Note: Documentation requirements may differ by center.*

Preparing for Your Donation

Drink plenty of water or caffeine-free fluids (e.g., 4–6 glasses) 2–3 hours before donating
Eat a balanced, iron-rich meal within a few hours of your visit
Avoid alcohol for at least 24 hours prior
Refrain from smoking 2–3 hours before your appointment
Avoid intense exercise for at least an hour before donating
Get adequate sleep the night before
Bring a list of any medications you’re currently taking
Postpone your visit if you’re feeling unwell

*Note: Preparation guidelines may vary by center.*

How to Get Started

Many centers allow walk-ins, but some may require appointments. Check with your local center.

Other Helpful Info

First visits may take around 1.5–2.5 hours due to the screening process
Repeat donations typically take 45–90 minutes
You may donate plasma up to twice per week, with at least 48 hours between donations (frequency may vary)
Some centers may offer a refer-a-friend program with incentives
Compensation, if offered, may be provided via cash, prepaid debit cards, or other methods (varies by center)

*Note: Policies, compensation, and procedures differ by center. Contact your local facility for details.*

Features

Ages 18-70
Walk-ins are accepted, and online appointments, for both new and repeat plasma donors

Contact Information

Address

143 N Fairview Rd

Rocky Mount, North Carolina 27801

Visit Website Call Now Get Directions

Customer Reviews

The staff is always nice and so helpful

This place is horrible! You wait extended times to do oats after screening simply because the staff wastes time socializing. Getting donors in and out is not a priority?guess they figure people have nothing better to do with themselves! Helping save lives feels good but not gonna sacrifice large amounts of time out of my life in order to do so.

Hmm. First time coming here I had no clue what to do. Staff seemed overwhelmed with assisting donors. If it wasn't for another donor (kind man who saw me standing there looking lost) who assisted me on what to do I believe I would?ve been standing there for an hour waiting. Certain staff members were professional (medical examiner). I guess for other staff members seeing the same ppl mean you can act and talk how you want is wild to me. But I guess that's ok or is it. Oh gosh they really need to fix their e

So I get to Kedplasma on Friday May 17 I answer my questions and wait to be call for screening only to be sitting there in the screening for about 15 mins waiting for Angela to call me she seen me when I came in and she started waiting on someone else that wasn't there to give plasma came in after way after me. Then about ten minutes later now she ask me I'm I Latrina I said yes she still didn't call me she proceed to walk off now Kim comes up and ask me have I been waited on I said no she tells me to come

Great place to go and donate plasma. Very friendly staff who know what they are doing. The money's good and the atmosphere there is great. Highly recommend to anyone looking to donate plasma

Donating plasma is made easy here. The staff has always been kind and professional on the days I have donated. The facility is always clean and organized. I will say some of the Phlebotomist need to practice on their sticks but as with any profession that will improve in time. I honestly can't say anything bad about KEDPLASMA. I enjoy donating here.

Just made a call to ask some questions on donating and when I was asking few questions I assuming I overwhelmed the employee since she didn't want to answer my question she just hanged up on me. I assuming that this company is not accepting new donors ?

This Plasma Center Is Very Cool. It's All Positive Vibes And Good Energy!! The Staff Are Not Rude Like Staff At Other Plasma Centers *Caugh* *Caugh* Greenville! I'd Definitely Refer A Friend.

Even though they're short staff, the women in the back still does a great job!

They make giving plasma easy I've been to 2 plasma places and felt like I was there for days but not this one if you got 45 mins try this one cause that's about how long you'll be there!

It was a wonderful experience. Even short staff they still did their thing

Very polite and professional... Always make me feel like part of the team.!

I love my girls they are very nice they do great job ??

Staff treat me nicely every time I go.. Recommended phlebotomist and proficient

Staff was very receptive, I appreciate all their help Everytime I go!

Has the best employees and are really treats you well

This place is way too slow. As a new patient I was there 2 hours and wasn't even screened in that time. The staff is very slow. I had to leave because of the wait time.

The worst plasma place I ever been to!!!

They are a very nice safe and clean place.Shaniya is very professional

EVERY TIME I GO TO DONATE I FEEl LIKE FAMILY! EVERYONE IS VERY FRIENDLY AND PATIENT!!

It was busy and they was able to take a few minutes to answer all my questions.

Definitely a great atmosphere and nice people

Very nice atmosphere and great staff

Fun staff .. they make it fun donating

Love This Donor Center!

Very warm and welcoming center

Love it don't mind helping out or save someone healthy needs great place in heart ??.

Frequently Asked Questions

What disqualifies you from donating plasma?

Plasma donors can get disqualified for a list of different reasons, which may result in a temporary or a permanent deferral. Common reasons people get a temporary disqualification may include being dehydrated, taking certain medications, getting a tattoo within the last 4 months, or being pregnant in the last 6 months.

How can you donate plasma quickly?

Donating plasma can get busy with donors and long waiting times. To donate plasma faster, choose a plasma center that allows you to book an appointment online and take your health screening questionnaire remotely from home. Additionally, call your local plasma center and ask for the least busy days and times of the week.

Can you workout after donating plasma?

Most phlebotomists recommend that you take a day off from working out or lifting weights on the same day as your plasma donation. Instead, take the day to rest, eat well, and drink plenty of water after your donation.

How often can I donate plasma?

Plasma donors are legally capped at two donations per week or 7-day period, with at least 48 hours in between each donation.

What should I eat before donating plasma?

Before your plasma donation, it's recommended that you drink plenty of water (4-6 eight-ounce glasses), and eat a meal with high protein and iron content. Avoid drinking alcohol and smoking on the same day as your donation.